Freshchat vs. MindTitan
Freshchat vs. MindTitan
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshchat | N/A | A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers. | $23 per month per user | |
MindTitan | N/A | MindTitan implements AI and Machine Learning solutions that perform simple tasks for users, to allow them to concentrate on the most important tasks and improve customers’ experience. Specifically, they offer advanced AI chatbot and callbot for customer service designed to resolve clients' issues without interactions with actual representatives. The system runs a company-specific natural language processing model that supports local languages, though the tool offers more than automating… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | Required | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
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Chat Analytics and Reports |
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Freshchat | MindTitan | |
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Small Businesses | Gist Score 9.6 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshchat | MindTitan | |
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Likelihood to Recommend | 9.0 (25 ratings) | - (0 ratings) |
Likelihood to Renew | 9.5 (2 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (1 ratings) | - (0 ratings) |
Freshchat | MindTitan | |
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Likelihood to Recommend | Freshworks Inc | MindTitan No answers on this topic |
Pros | Freshworks Inc | MindTitan No answers on this topic |
Cons | Freshworks Inc | MindTitan No answers on this topic |
Likelihood to Renew | Freshworks Inc | MindTitan No answers on this topic |
Usability | Freshworks Inc | MindTitan No answers on this topic |
Support Rating | Freshworks Inc | MindTitan No answers on this topic |
Implementation Rating | Freshworks Inc | MindTitan No answers on this topic |
Alternatives Considered | Freshworks Inc | MindTitan No answers on this topic |
Return on Investment | Freshworks Inc | MindTitan No answers on this topic |
ScreenShots | MindTitan Screenshots |