Freshping (discontinued) vs. Zabbix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Freshping (discontinued)
Score 7.4 out of 10
N/A
Freshping was a website uptime monitoring tool with free and enterprise editions, from Freshworks. The product is no longer available to new customers.
$11
per month, billed annually
Zabbix
Score 8.6 out of 10
N/A
Zabbix is an open-source network performance monitoring software. It includes prebuilt official and community-developed templates for integrating with networks, applications, and endpoints, and can automate some monitoring processes.N/A
Pricing
Freshping (discontinued)Zabbix
Editions & Modules
Blossom - 60 checks (can add more checks)
$11.00
per month, billed annually
Garden - 80 checks (can add more checks)
$36.00
per month, billed annually
Sprout
Free
50 checks (none additional)
No answers on this topic
Offerings
Pricing Offerings
Freshping (discontinued)Zabbix
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEvery additional 10 checks - $8/month billed annually—
More Pricing Information
Features
Freshping (discontinued)Zabbix
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Freshping (discontinued)
4.8
2 Ratings
49% below category average
Zabbix
-
Ratings
Remote monitoring7.52 Ratings00 Ratings
Network device monitoring2.01 Ratings00 Ratings
Multiple Server Monitoring4.52 Ratings00 Ratings
Multi-device monitoring2.01 Ratings00 Ratings
Automated alerts and notifications8.02 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Freshping (discontinued)
8.0
1 Ratings
8% above category average
Zabbix
-
Ratings
Policy-based automation8.01 Ratings00 Ratings
Reporting
Comparison of Reporting features of Product A and Product B
Freshping (discontinued)
6.2
2 Ratings
20% below category average
Zabbix
-
Ratings
Performance data reports8.02 Ratings00 Ratings
Customizable reporting4.01 Ratings00 Ratings
Data visualization6.52 Ratings00 Ratings
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Freshping (discontinued)Zabbix
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Score 9.4 out of 10
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ManageEngine Site24x7
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ManageEngine Site24x7
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Score 9.3 out of 10
IBM Instana
IBM Instana
Score 8.9 out of 10
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User Ratings
Freshping (discontinued)Zabbix
Likelihood to Recommend
7.5
(2 ratings)
9.0
(25 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(3 ratings)
Usability
9.0
(2 ratings)
6.0
(1 ratings)
Support Rating
10.0
(2 ratings)
5.0
(5 ratings)
Implementation Rating
-
(0 ratings)
8.0
(2 ratings)
User Testimonials
Freshping (discontinued)Zabbix
Likelihood to Recommend
Discontinued Products
Freshing is well suited for user-facing systems, the systems they directly use. It also serves as nice eye-candy for them to look at. It does not monitor internal IT systems as well as we had hoped, so we use other tools to monitor those systems.
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Zabbix
Zabbix is very well suited for infrastructure monitoring i.e. the underlying host servers, basically, compute nodes. However, it has limited FM & PM capabilities for the workloads, i.e., the virtual machines (VMs). Zabbix has an easy-to-use GUI which can be explored easily & provides good filtering of the data.
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Pros
Discontinued Products
  • The UI is neat. It's very easy to use, and with lots of information.
  • It's very easy to set up.
  • The "badge" feature is interesting for showing up on institutional website.
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Zabbix
  • Collecting hardware data - CPU, Memory, Network, and Disk Metrics are collected and reported on.
  • Flexible design - It is very easy to build out even very large environments via the templating system. You can also start where you are - network monitoring, server monitoring, etc. and then build it out from there as time and resources permit.
  • Provides a "plugin architecture" (via XML templates) to allow end users to extend it to monitor all kinds of equipment, software, or other metrics that are not already added into the software already.
  • Very complete documentation. Almost every aspect of Zabbix has been documented and reported on.
  • Cost - Zabbix is FOSS software and always free. Support is reasonably priced and readily available.
Read full review
Cons
Discontinued Products
  • Better integration with Freshservice to generate tickets
  • Monitor internal systems
  • Better ability to customize
Read full review
Zabbix
  • In a busy Zabbix environment, it can easily overwhelm the underlying database. Plan on having SSDs and a significant server infrastructure to keep up with more than a hundred hosts.
  • Building out Zabbix metrics that suit your environment can be very time consuming. When choosing a monitoring platform like Zabbix, expect a steep learning curve and to invest significant resources to make the tool valuable.
  • This is less important than it has been in the past, but current versions of Zabbix still do not handle IPMI checks of hardware very well. We needed to write our own wrapper for IPMI checks rather than using the built in IPMI poller.
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Likelihood to Renew
Discontinued Products
No answers on this topic
Zabbix
It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.
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Usability
Discontinued Products
It's perfectly easy and straightforward to use. There's no need to read documentation, you just register and will surely be able to configure whatever monitor you want to set up. It's also very easy to use other features like the status page, reporting, alerts, etc.
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Zabbix
If you go deeper than the dashboards, the user friendliness goes away quickly
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Support Rating
Discontinued Products
To date we have had no need of support from Freshping, it has just been that easy to use. It is highly intuitive and self-explanatory.
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Zabbix
The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.
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Implementation Rating
Discontinued Products
No answers on this topic
Zabbix
We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option. Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.
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Alternatives Considered
Discontinued Products
We use Uptime Robot, and also some internal health checks, which report directly to our emails and chat applications. They all work "pretty fine," but unfortunately all of them have had some false positives or missed some minor downtime, so as for us, it doesn't add too much overhead, and we prefer to use several. I would say all the ones mentioned are good for the job.
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Zabbix
We're using the Solarwinds suite as our global monitoring standard, but it is very complex and its licensing model makes it difficult to monitor a wide range of technologies. So, we're using Zabbix as a complement on our monitoring process. Zabbix is a way more flexible and has free integrations to a wide range of technologies. It is also more 'user friendly' and easy to manage.
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Return on Investment
Discontinued Products
  • Good visual for end users
  • Adds another check to verify uptime/outages
  • Cost for us was free, so we had nothing to lose by adding it
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Zabbix
  • Zabbix simply makes it easier to identify, and subsequently resolve problems quickly
  • Zabbix gives one web page to look at to see a list of all on-going issue in a single place
  • Zabbix can automate response to alerts. For example, Zabbix allows you the customization to take a monitored server out of production rotation if it is identified as unhealthy
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ScreenShots