Getscreen.me vs. SupportSoft

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Getscreen.me
Score 9.8 out of 10
N/A
Getscreen.me is a cloud-based software for administration, technical support and remote work. Service provides remote desktop access from a browser, without any installation. It has permanent access and boasts quick support and instantaneous connection, with computers in the user's personal cabinet. The service works over the HTTPS protocol, which includes AES encryption.
$0
per user
SupportSoft
Score 0.0 out of 10
N/A
SupportSoft is an end point automation solution that empowers managed service providers (MSPs) and internal IT teams to work more efficiently and productively while improving the support experience for end users. Through an integrated package of Self-Healing, Self-Service and Assisted Service applications, SupportSoft enables your team to resolve and prevent support issues more effectively than ever. SupportSoft is now owned and supported by Avolin since being divested by Aptean in 2018.N/A
Pricing
Getscreen.meSupportSoft
Editions & Modules
Free
$0
Standard
$5
per month per user
Advanced
$80
per year per user
Enterprise
$100
per year per user
No answers on this topic
Offerings
Pricing Offerings
Getscreen.meSupportSoft
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details16% discount with an annual subscription—
More Pricing Information
Community Pulse
Getscreen.meSupportSoft
Top Pros

No answers on this topic

Top Cons

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Features
Getscreen.meSupportSoft
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Getscreen.me
9.4
20 Ratings
13% above category average
SupportSoft
-
Ratings
Screen sharing9.620 Ratings00 Ratings
File transfer9.319 Ratings00 Ratings
Instant message9.816 Ratings00 Ratings
Access to sleeping/powered-off computers8.015 Ratings00 Ratings
Over-the-Internet remote session9.619 Ratings00 Ratings
Initiate remote control from mobile9.114 Ratings00 Ratings
Centralized management dashboard9.917 Ratings00 Ratings
Session record9.516 Ratings00 Ratings
Multi-platform remote control9.915 Ratings00 Ratings
Best Alternatives
Getscreen.meSupportSoft
Small Businesses
NinjaOne
NinjaOne
Score 9.2 out of 10
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Medium-sized Companies
mRemoteNG
mRemoteNG
Score 9.7 out of 10
mRemoteNG
mRemoteNG
Score 9.7 out of 10
Enterprises
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Getscreen.meSupportSoft
Likelihood to Recommend
9.8
(20 ratings)
-
(0 ratings)
Likelihood to Renew
9.2
(2 ratings)
-
(0 ratings)
Usability
9.6
(2 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Getscreen.meSupportSoft
Likelihood to Recommend
Getscreen.me
As long as there is internet connectivity, Getscreen.me is useful for connecting to your desktop or a server in order to work remotely. An example would be a dedicated machine for rendering video. We use Getscreen.me to log in and start the render. Connecting to a client desktop to provide on system support. There is the ability to log and record activity when the application is used, this would be helpful for monitoring activity of a remote desktop tech support team. Reporting is basic but provides enough information to track interactions.
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Avolin
No answers on this topic
Pros
Getscreen.me
  • easy connection to new clients - both one time use and permanent
  • keep computers organized
  • support remote users from any device - even a cell phone with ease
  • multiple users with different subsets of computers
  • file sharing
  • block remote keyboard and mouse / monitor if needed
  • connection log
  • custom branding and personalized quick connection link
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Avolin
No answers on this topic
Cons
Getscreen.me
  • Speed - the Getscreen.me solution is an all round winner - however I find that there is a slight lag when controlling a remote PC mouse - compared to the competitors products. If this can be improved on - the GETSCREEN.ME get a 10 out of 10 from us!
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Avolin
No answers on this topic
Likelihood to Renew
Getscreen.me
Value for money - Getscreen.me stands above the rest!
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Avolin
No answers on this topic
Usability
Getscreen.me
The app interface will be familiar to someone has used other remote desktop applications such as TeamViewer. The connection is smooth but performance will vary dependent on Internet bandwidth. Some of the problems we ran into were the white label options. Reading the instructions quickly resolved any setup problems we had. To note, the app (as of this review) does not allow white label branding of the internal dashboard.
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Avolin
No answers on this topic
Support Rating
Getscreen.me
When I did reach out at the early days of using Getscreen.me I got a pretty prompt response, and all of my questions were answered. Since then, I have never needed to contact support. This is a GOOD thing!
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Avolin
No answers on this topic
Implementation Rating
Getscreen.me
Easy, fast and worked every time to date!
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Avolin
No answers on this topic
Alternatives Considered
Getscreen.me
In my experience, Getscreen.me stacks up very well against other remote desktop software like TeamViewer and AnyDesk. One of the things I appreciate most about Getscreen.me is its competitive pricing. Compared to other remote control services like TeamViewer or AnyDesk, I find that Getscreen.me offers fantastic value for money.In terms of functionality, Getscreen.me has all the features I need, including cross-platform access, file transfer, and remote control. I also find the quick access function to be incredibly useful, as it allows me to connect to a remote computer in just two clicks.
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Avolin
No answers on this topic
Return on Investment
Getscreen.me
  • Cheap cost - I got it on Appsumo with no monthly fee.
  • The freedom to solve issues for transport companies given the high amount of data and control.
  • It works 100% of the time. There's never been any downtime from experience.
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Avolin
No answers on this topic
ScreenShots

Getscreen.me Screenshots

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