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Top Rated
1599 Ratings
73 Ratings
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Score 7.4 out of 100

Microsoft Office 365

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1599 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

HCL Notes (formerly from IBM)

I often work with teams from other country and regions, hence HCL Notes is a very useful platform for internal company management operations. It standardized organisational work standards in most of the offices worldwide. HCL Notes also enables chat with other team around the world that I find very helpful when initiating conversation or just want to have a quick update rather than sending emails and waiting for replies. However, HCL Notes is not very efficient in web browsing and user still need to use other internet service providers.
Mogana Tashiani profile photo

Microsoft Office 365

I strongly recommend Microsoft Office 365, for those companies that are starters or if they're looking for a collaborative Microsoft Suite to reduce deployment times, and stressful management, Office 365 can allow you to run your mail accounts, shared cloud Files and, IM communication, track down the usage of information and leverage the process of delivering to your teams the development of company process. Remember is a great tool if you got a decent Internet Service Provider, if not you'll need another on premise solution to avoid sync issues or data disruptions.
Victor Arana profile photo

Feature Rating Comparison

Project Management

HCL Notes (formerly from IBM)
8.5
Microsoft Office 365
Task Management
HCL Notes (formerly from IBM)
8.4
Microsoft Office 365
Gantt Charts
HCL Notes (formerly from IBM)
10.0
Microsoft Office 365
Scheduling
HCL Notes (formerly from IBM)
7.9
Microsoft Office 365
Workflow Automation
HCL Notes (formerly from IBM)
9.5
Microsoft Office 365
Mobile Access
HCL Notes (formerly from IBM)
8.4
Microsoft Office 365
Search
HCL Notes (formerly from IBM)
4.8
Microsoft Office 365
Visual planning tools
HCL Notes (formerly from IBM)
10.0
Microsoft Office 365

Communication

HCL Notes (formerly from IBM)
9.2
Microsoft Office 365
Chat
HCL Notes (formerly from IBM)
9.1
Microsoft Office 365
Notifications
HCL Notes (formerly from IBM)
8.2
Microsoft Office 365
Discussions
HCL Notes (formerly from IBM)
9.0
Microsoft Office 365
Surveys
HCL Notes (formerly from IBM)
8.1
Microsoft Office 365
Internal knowledgebase
HCL Notes (formerly from IBM)
8.9
Microsoft Office 365
Integrates with GoToMeeting
HCL Notes (formerly from IBM)
10.0
Microsoft Office 365
Integrates with Gmail and Google Hangouts
HCL Notes (formerly from IBM)
10.0
Microsoft Office 365
Integrates with Outlook
HCL Notes (formerly from IBM)
10.0
Microsoft Office 365

File Sharing & Management

HCL Notes (formerly from IBM)
8.5
Microsoft Office 365
Versioning
HCL Notes (formerly from IBM)
8.1
Microsoft Office 365
Video files
HCL Notes (formerly from IBM)
6.7
Microsoft Office 365
Audio files
HCL Notes (formerly from IBM)
6.7
Microsoft Office 365
Document collaboration
HCL Notes (formerly from IBM)
8.6
Microsoft Office 365
Access control
HCL Notes (formerly from IBM)
9.1
Microsoft Office 365
Advanced security features
HCL Notes (formerly from IBM)
9.1
Microsoft Office 365
Integrates with Google Drive
HCL Notes (formerly from IBM)
10.0
Microsoft Office 365
Device sync
HCL Notes (formerly from IBM)
9.9
Microsoft Office 365

Pros

HCL Notes (formerly from IBM)

  • It has a really strong and robust database that's extremely scalable and holds up well to thousands of users and many different environments.
  • It has a really good enterprise-grade framework for development custom database applications
  • All of the custom database applications along with the email all have a nice uniform look and feel so their easy-to-use.
  • I really like how it's developed and supported on every client OS (Windows, OSX, Linux)! The competitors definitely do NOT offer this (M$).
Matthew J. Fitzpatrick profile photo

Microsoft Office 365

  • It opens and edits the vast majority of file formats given to us for our education.
  • It's widely used and relatively easy to learn if you've never been exposed to it before.
  • The additional web accessibility is handy for getting some cloud-based documents and emails while away from my computer.
Tom Pentzer profile photo

Cons

HCL Notes (formerly from IBM)

  • Notes' backwards compatibility sometimes gets in the way. Menus are cluttered with extraneous, outdated options and features that modern users will never use, and Preferences are often difficult to navigate for those coming from Gmail or Outlook. We have greatly simplified this via Policies, but users still find it daunting to go through all the options that are available.
  • The IBM Notes client for Windows & Mac is essentially the Eclipse Java development platform...so it is HUGE. Performance initially was very slow but IBM has done a good job of speeding things up. As IBM moves more toward cloud-delivered applications, this will not be as much of a problem.
  • Notes and Domino can be complex to manage for administrators who are more accustomed to ActiveDirectory, Group Policy, etc. Editing a notes.ini file to add a feature, or working with XML files by hand to create a SmartUpgrade kit can be daunting to those coming from more modern administrative roles.
  • Some users claim to "hate" Notes mail. While I have heard this less and less over the past 10 years, we have had 3rd party software offer plugins to Outlook and it's rare to see any for Notes.
  • The client update process should be automated more. I would like to see the Notes client update quietly and quickly more like an Adobe software update. If an update fails it should automatically try again without prompting the user over and over.
  • Notes multiple language spell checking is a downloaded add-on Java-based resource that has to be deployed in a convoluted way that is difficult for users to grasp. Therefore any foreign language spell check updates must be done individually per Notes client by IT, which is unfortunate. I would prefer to see that be a "live download" update option for users to get directly from IBM (don't make me download it and put it on my network).
Jeremiah Benjamin profile photo

Microsoft Office 365

  • I use process flowcharts frequently as a consultant. I have not found a useful Microsoft app to provide this capability that helps produce a professional result. Smart Art is quite limited.
  • Screen capture is limited with tools such as "Snip". I'm forced to use third-party tools such as SnagIt. I use image capture every day to create training materials and reports.
  • Creating documents with an Index and reference paragraphs I find difficult to use.
David DJ Ryan profile photo

Likelihood to Renew

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 1.7
Based on 5 answers
I've been in IT business and as a Programmer/Developer for 20+ years with too many programming languages experiences/back ground (C/C++/Visual Basic/Basic Program/Unix/COBOL/Java). Also with 18+ years with Lotus Notes/IBM Domino, I am still and always think Lotus Notes is the best RAD platform available!. When the time where resource is very limited and the expectation is very high and the turn around is too short, IBM Domino/Notes is the platform to use and it's the only choice available.
Tom Le profile photo

Microsoft Office 365

Microsoft Office 365 10.0
Based on 1 answer
There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
Rebecca T Barber, MBA, PHD profile photo

Usability

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 10.0
Based on 1 answer
Easy to use for the user, most of the apps we developed, there is not much need for user training. Most of the times, we just do a demo to the users group and they can pick up from there.
Tom Le profile photo

Microsoft Office 365

Microsoft Office 365 7.6
Based on 2 answers
Because in spite of allowing so many opportunities and possibilities, this same cause that there is a conflict at the time of manipulating more advanced or specialized options.
Luis Garcia Müller profile photo

Support

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 9.0
Based on 2 answers
I've been using the production for a very long time and very happy with it. Also, all the online resources and forums for notes is very friendly and easy/quick for getting help. I found out that compared to Microsoft or Oracle or any other platforms, IBM Notes online forum is the best I have seen.
Tom Le profile photo

Microsoft Office 365

Microsoft Office 365 7.7
Based on 41 answers
8 because sometimes you do need to wait for a callback or help.But they are a huge company and I can't expect to have someone at our beck and call the very few times i've needed immediate support.They're always friendly and try hard. Feel like they really want you to be satisfied.
Mike Petrich profile photo

Implementation

HCL Notes (formerly from IBM)

HCL Notes (formerly from IBM) 9.0
Based on 1 answer
Implementation is easy and smooth if the requirement is well gathered/documented. Notes is a RAD platform, all projects in Notes is simple in the implementation step.
Tom Le profile photo

Microsoft Office 365

No score
No answers yet
No answers on this topic

Alternatives Considered

HCL Notes (formerly from IBM)

Outlook has been considered for years as a replacement platform. Pricing and support staff made it prohibitive. Our long-time use of Microsoft Office productivity suite naturally led us to consider the adoption of Office365. A recent investigation told us that Azure Cloud services propel an O365 solution to the forefront. Early adopters in international divisions have paved the way for Azure and O365.
Christopher Stark profile photo

Microsoft Office 365

Office 365 is the industry standard, so much easier to use in the business world. It is more robust than the competition and is a mature product. GSuite may have an edge in user experience on smaller mobile devices, but that is changing. Personally, Guite's email interface and functionality are much better than the one in Microsoft Office 365. The concept of putting things in folders is a bit outdated, and the searchability in GSuite is superior.
Tom Wondra profile photo

Return on Investment

HCL Notes (formerly from IBM)

  • Over the years, we have lost countless hours of productivity from the thousands of crashes we have experienced.
  • One benefit of IBM Notes is that it is very simple to train a new user on. Many people prefer and are familiar with Google tools, but those that use IBM Notes have very little trouble acclimating themselves.
No photo available

Microsoft Office 365

  • Gaining features such as cloud-hosted emails has had a dramatically positive impact, allowing us to reference email no matter where we are.
  • As we use more cloud-sharing features, we're running into less version conflicts and "read only" prompts when someone has a document open.
  • Overall, it's continued to make us more efficient.
Chris Cromer profile photo

Pricing Details

HCL Notes (formerly from IBM)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Office 365

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

HCL Notes (formerly from IBM)
6.9
Microsoft Office 365
8.7

Likelihood to Renew

HCL Notes (formerly from IBM)
1.7
Microsoft Office 365
10.0

Usability

HCL Notes (formerly from IBM)
10.0
Microsoft Office 365
7.6

Reliability and Availability

HCL Notes (formerly from IBM)
10.0
Microsoft Office 365

Performance

HCL Notes (formerly from IBM)
10.0
Microsoft Office 365

Support

HCL Notes (formerly from IBM)
9.0
Microsoft Office 365
7.7

Online Training

HCL Notes (formerly from IBM)
10.0
Microsoft Office 365

Implementation

HCL Notes (formerly from IBM)
9.0
Microsoft Office 365

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