What users are saying about
54 Ratings
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Top Rated
452 Ratings
54 Ratings
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Score 5.9 out of 100

IBM Cognos Analytics

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Top Rated
452 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

HCL Unica

I think it is wel suited for a business with a lot of one on one relations in the database. For example a supermarket that sells products to a client and gives a reduction on that product. It is nice if the selection process is not to complex and does not involve to many calculations. It is also nice if it is very clear what you want to follow up.In our environment we have lots of many-to-many relations. for example one product is held by more then one client. And that client might have more of those products with other clients. These kind of situation demands for a lot of calculations with derived fields(*), and there things go far too slow. Unica is probably not such a good solution for us, because our environment is too complex, and so is to process of creating the selection, we often have to change things in the selection flows. Because of the complexity it is difficult to see what the flow is exactly doing afterwoods, it also takes to much time to modify existing campaigns. The interface is not handy to work with, if you have long lists of variables, of tables or derived fields(*) you have to scroll through trough them, you can not really search them or reorder them. You can not drag and drop fields or other objects like derived fields in the flow, what would be easy if you have to make frequent changes to the proces flow. When you copy objects something the content of the object changes because the links with other objects or lost. (*) derived field: field to calculate something
Anonymous | TrustRadius Reviewer

IBM Cognos Analytics

Well suited:* simple reports for simple users ("big button-users", mostly managers or CEOs)* analyze date in cubes (finding "most important customer-group", finding "outliers" / "exceptions"; seeing historical development of...)Less appropriate: * beautiful reports for the general public! Be it paper, be it in electronic form (online)
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

HCL Unica
IBM Cognos Analytics
7.8
Pixel Perfect reports
HCL Unica
IBM Cognos Analytics
7.1
Customizable dashboards
HCL Unica
IBM Cognos Analytics
8.3
Report Formatting Templates
HCL Unica
IBM Cognos Analytics
8.0

Ad-hoc Reporting

HCL Unica
IBM Cognos Analytics
8.1
Drill-down analysis
HCL Unica
IBM Cognos Analytics
8.4
Formatting capabilities
HCL Unica
IBM Cognos Analytics
7.6
Integration with R or other statistical packages
HCL Unica
IBM Cognos Analytics
8.0
Report sharing and collaboration
HCL Unica
IBM Cognos Analytics
8.3

Report Output and Scheduling

HCL Unica
IBM Cognos Analytics
8.2
Publish to Web
HCL Unica
IBM Cognos Analytics
8.3
Publish to PDF
HCL Unica
IBM Cognos Analytics
8.3
Report Versioning
HCL Unica
IBM Cognos Analytics
8.6
Report Delivery Scheduling
HCL Unica
IBM Cognos Analytics
7.7
Delivery to Remote Servers
HCL Unica
IBM Cognos Analytics
8.0

Data Discovery and Visualization

HCL Unica
IBM Cognos Analytics
8.2
Pre-built visualization formats (heatmaps, scatter plots etc.)
HCL Unica
IBM Cognos Analytics
8.1
Location Analytics / Geographic Visualization
HCL Unica
IBM Cognos Analytics
8.1
Predictive Analytics
HCL Unica
IBM Cognos Analytics
8.3

Access Control and Security

HCL Unica
IBM Cognos Analytics
8.8
Multi-User Support (named login)
HCL Unica
IBM Cognos Analytics
8.9
Role-Based Security Model
HCL Unica
IBM Cognos Analytics
8.8
Multiple Access Permission Levels (Create, Read, Delete)
HCL Unica
IBM Cognos Analytics
8.6
Single Sign-On (SSO)
HCL Unica
IBM Cognos Analytics
8.7

Mobile Capabilities

HCL Unica
IBM Cognos Analytics
6.4
Responsive Design for Web Access
HCL Unica
IBM Cognos Analytics
6.9
Dedicated iOS Application
HCL Unica
IBM Cognos Analytics
6.7
Dedicated Android Application
HCL Unica
IBM Cognos Analytics
5.6
Dashboard / Report / Visualization Interactivity on Mobile
HCL Unica
IBM Cognos Analytics
6.4

Application Program Interfaces (APIs) / Embedding

HCL Unica
IBM Cognos Analytics
7.3
REST API
HCL Unica
IBM Cognos Analytics
7.7
Javascript API
HCL Unica
IBM Cognos Analytics
7.5
iFrames
HCL Unica
IBM Cognos Analytics
7.8
Java API
HCL Unica
IBM Cognos Analytics
6.6
Themeable User Interface (UI)
HCL Unica
IBM Cognos Analytics
6.9
Customizable Platform (Open Source)
HCL Unica
IBM Cognos Analytics
7.1

Pros

HCL Unica

  • Ability to translate Multiple SQL queries into a very easy to use visual GUI.
  • Provides the ability to pre-define segments, run them once in off hours, store them in their own system tables for quick youth and a significant reduction in CPU utilization on the database.
  • It’s use of Reusable objects. Including user variables to pre-define calculations one time, macros that you can create and pass values to parameterize the SQL code And the creation of templates to easily replicate work.
  • It’s ability to bring in external data on the fly that can very easily be mapped into any flowchart.
  • It’s flexibility and creating UNIX script via triggers to automate sending of files to multiple vendors with different FTP sites
  • It’s flexibility in the output layouts that it can create.
Eric Bahme | TrustRadius Reviewer

IBM Cognos Analytics

  • What IBM Cognos does really well is provide precise data that may otherwise be hard to retrieve from your primary accounting software. While doing so, it organizes this data such that it becomes much more meaningful to analyze.
  • IBM Cognos also does a fantastic job through the Query Studio module to give certain users the ability to create simple reports and modify existing reports, this allows the flexibility a user needs in getting the intended data.
  • IBM Cognos also provides the ability to utilize a BI tool for complicated reporting requirements or in cases when there are many data dependencies that exist. This BI tool enables Cognos to tackle many organizational and data challenges that companies face in the industry.
Nabeel Chohan | TrustRadius Reviewer

Cons

HCL Unica

  • Greater integration of real time (Interact) capabilities with outbound channels, in particular IBM eMessage Email & SMS delivery.
  • Additional outbound channels to be integrated into eMessage, including Facebook Fanpage & Twitter DM broadcasts. At the moment these are possible only through custom additional integration.
  • Support for additional marketing database technology, e.g. MySQL, Exasol, ParAccel, WX2.
  • Provision of database technology with software purchase, as Web technology (IBM WebSphere Express) is supplied for free, but no database is supplied - since IBM also market DB2, which is a supported technology it seems a shame.
Tim Biddiscombe | TrustRadius Reviewer

IBM Cognos Analytics

  • With the upgrade from Cognos 10 to Cognos 11, there were a lot of features, like run schedule once, weren't brought over to the newest version of Report Studio.
  • I felt like they were trying to chase Tableau and Qlik with dashboarding rather than focusing on their bread and butter of Report Studio or which other Business Intelligence tools don't do very well.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

HCL Unica

HCL Unica 8.7
Based on 12 answers
There are three main factors to renew a licence:1) Cost to migrate to another platform would be rather expensive and time consuming, plus the requirement of retraining employees to use a new tool2) It has been proven time and time again that it is a market leader in the space (10 years +)3) It can be built upon, with the addition of additional IBM EMM modules - despite theories it does have very strong digital capabilities.
Brent Banning | TrustRadius Reviewer

IBM Cognos Analytics

IBM Cognos Analytics 7.9
Based on 23 answers
For an existing solution, renewing licenses does provide a good return on investment. Additionally, while rolling out scorecards and dashboards with little adhoc capabilities, to end users, cognos is very easily scalable. It also allows to create a solution that has a mix of OLAP and relational data-sources, which is a limitation with other tools. Synchronizing with existing security setup is easy too.
Sachin Karkun | TrustRadius Reviewer

Usability

HCL Unica

HCL Unica 8.0
Based on 1 answer
I think it is easy to use, if you don't have to do to complex selections.
Anonymous | TrustRadius Reviewer

IBM Cognos Analytics

IBM Cognos Analytics 7.5
Based on 6 answers
We have a strong user base (3500 users) that are highly utilizing this tool. Basic users are able to consume content within the applied security model. We have a set of advanced users that really push the limits of Cognos with Report and Query Studio. These users have created a lot of personal content and stored it in 'My Reports'. Users enjoy this flexibility.
Robert Goodman | TrustRadius Reviewer

Reliability and Availability

HCL Unica

No score
No answers yet
No answers on this topic

IBM Cognos Analytics

IBM Cognos Analytics 8.6
Based on 8 answers
Reports can typically be viewed through any browser that can access the server, so the availability is ultimately up to what the company utilizing it is comfortable with allowing, though report development tends to be more picky about browsers and settings as mentioned above. It also has an optional iPad app and general mobile browsing support, but dashboards lack the mobile compatibility. What keeps it from getting a higher score is the desktop tools that are vital to the development process. The compatibility with only Windows when the server has a wide range of compatibility can be a real sore point for a company that outfits its employees exclusively with Mac or Linux machines. Of course, if they are planning on outsourcing the development anyways, it's a rather moot point
Gerrit Goewey | TrustRadius Reviewer

Performance

HCL Unica

No score
No answers yet
No answers on this topic

IBM Cognos Analytics

IBM Cognos Analytics 9.0
Based on 10 answers
Overall no major complaints but it doesn't handle DMR (Dimensionally Modeled for Relational) very well. DMR modelling is a capability that IBM Cognos Framework Manager provides allowing you to specify dimensional information for relational metadata and allows for OLAP-style queries. However, the capability is not very efficient and, for example, if I'm using only 2 columns on a 20-column model, the software is not smart enough to exclude 18 columns and the query side gets progressively larger and larger until it's effectively unusable.
Meghdeep Raval, PMP | TrustRadius Reviewer

Support Rating

HCL Unica

HCL Unica 3.0
Based on 1 answer
I didn't use the Unica support since it is with IBM, only before.
Anonymous | TrustRadius Reviewer

IBM Cognos Analytics

IBM Cognos Analytics 7.0
Based on 14 answers
Why is their web application not working as fast as you think it should? They never know, and it is always a a bunch of shots in the dark to find out. Trying to download software from them is like trying to find a book at the library before computers were invented.
Jonathan Kyrlach | TrustRadius Reviewer

In-Person Training

HCL Unica

No score
No answers yet
No answers on this topic

IBM Cognos Analytics

IBM Cognos Analytics 8.7
Based on 4 answers
Onsite training provided by IBM Cognos was effective and as expected. They did not perform training with our data which was a bit difficult for our end-users.
Robert Goodman | TrustRadius Reviewer

Online Training

HCL Unica

No score
No answers yet
No answers on this topic

IBM Cognos Analytics

IBM Cognos Analytics 8.0
Based on 4 answers
The online courses they offer are thorough and presented in such a way that someone who isn't already familiar with the general design methodologies used in this field will be capable of making a good design. The training environments are provided as a fully self contained virtual machine with everything needed already to create the environments. We've had some persisting issues with the environments becoming unavailable, but support has been responsive when these issues arise and straightening them out for us
Gerrit Goewey | TrustRadius Reviewer

Implementation Rating

HCL Unica

HCL Unica 7.2
Based on 2 answers
- We had to rebuild a part of the datamart afterwards to tighten up and simplify the selection process. But as it was too time consuming to rebuild all the existing campaigns, we no run campaigns on different versions of the datamart. - The response tracking of the campaigns never worked out well, it was impossible to implement a direct response where there is a link between the lead and the response in our operational process
Anonymous | TrustRadius Reviewer

IBM Cognos Analytics

IBM Cognos Analytics 7.0
Based on 14 answers
Make sure that any custom tables that you have, are built into your metadata packages. You can still access them via SQL queries in Cognos, but it is much easier to have them as a part of the available metadata packages.
Toni McKee | TrustRadius Reviewer

Alternatives Considered

HCL Unica

The contact history and the response history are so powerful. You can track whatever you want to help the call center to push relevant offers to our customer. In addition, predictive models can be built, with patience, in IBM Campaign. If you have some complaints from the call center about any campaigns, you can easily validate it into the contact or response history.
Gabriel Racine | TrustRadius Reviewer

IBM Cognos Analytics

Although Tableau has certain advantages, mostly in its best in class visualization capabilities, Cognos is catching up. Most of the other advantages of Tableau Desktop have been addressed in more recent versions of Cognos, for instance the ability to ingest personal data sources, self-service modeling, and improved dashboarding/visualization features. Tableau still lacks a centralized metadata and governance model and requires a bit more effort to implement at the enterprise level. Also, Cognos is still best in breed for standardized reporting, which is always a crucial need for organizations. More requirements can be centrally addressed by Cognos, but it is unlikely any organization will have just one BI tool.
Albert Valdez | TrustRadius Reviewer

Scalability

HCL Unica

No score
No answers yet
No answers on this topic

IBM Cognos Analytics

IBM Cognos Analytics 10.0
Based on 1 answer
The Cognos architecture is well suited for scalability. However, the architecture must be designed with scalability in mind from day one of the implementation. We recently upgraded from 10.1 to 10.2.1 and took the opportunity to revamp our architecture. It is now poised for future growth and scalability.
Robert Goodman | TrustRadius Reviewer

Return on Investment

HCL Unica

  • It helps my clients drive their business which in turn, drives more profit for them.
  • It helps my clients determine what works, and what doesn't work, in terms of their social marketing campaigns.
  • It helps navigate proper budgeting through determining what clients' users respond to, and what they find unique.
Anonymous | TrustRadius Reviewer

IBM Cognos Analytics

  • (+) increased efficiency: Less time trying to figure out how to do something w/ another BI tool that may seem impossible -- Cognos will be able to do it 99% of the time
  • (-) increased training required: Training for Cognos had to be longer and more intensive than other BI tools. For example, my team members go through a week long 8-hour/day class and it was just enough to scratch the surface. A good base if required, but real world experience is the only way to become a Cognos pro.
  • (-) more end-user training: We do mostly canned reports with Cognos, so out end-users must be trainied. It is much harder to train them with Cognos than other BI tools. This is why I only turn to Cognos if I cannot accomplish my goal in another tool.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

HCL Unica

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

HCL Unica Editions & Modules

Additional Pricing Details

IBM Cognos Analytics

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

IBM Cognos Analytics Editions & Modules

On-premise Edition
On Demand Standard$15.001
On Demand Plus$35.001
On Demand Premium$70.001
  1. Per User/Per Month
SaaS Edition
On Cloud HostedContact for quote
    Additional Pricing Details
    30-day free trial available.

    Rating Summary

    Likelihood to Recommend

    HCL Unica
    9.0
    IBM Cognos Analytics
    7.8

    Likelihood to Renew

    HCL Unica
    8.7
    IBM Cognos Analytics
    7.9

    Usability

    HCL Unica
    8.0
    IBM Cognos Analytics
    7.5

    Reliability and Availability

    HCL Unica
    IBM Cognos Analytics
    8.6

    Performance

    HCL Unica
    IBM Cognos Analytics
    9.0

    Support Rating

    HCL Unica
    3.0
    IBM Cognos Analytics
    7.0

    In-Person Training

    HCL Unica
    IBM Cognos Analytics
    8.7

    Online Training

    HCL Unica
    IBM Cognos Analytics
    8.0

    Implementation Rating

    HCL Unica
    7.2
    IBM Cognos Analytics
    7.0

    Scalability

    HCL Unica
    IBM Cognos Analytics
    10.0

    Add comparison