Helpdesk Pilot vs. Twilio
Helpdesk Pilot vs. Twilio
Product | Rating | Most Used By | Product Summary | Starting Price |
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Helpdesk Pilot | N/A | Helpdesk Pilot is a help desk software designed for Customer Support and IT Help Desk Management. It allows businesses to manage support services more efficiently, treating each and every incoming request as a unique, traceable ticket. | $4,140 per year | |
Twilio | N/A | Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp. | $0 per min per participant |
Helpdesk Pilot | Twilio | |||||||||||||||
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | 1. Pay-as-you-go pricing: Simple usage-based pricing means you don’t get locked into big contracts. 2. Volume discounts: Discounts trigger as your usage grows, so you always get a fair price. 3. Start building today with free trial credit and full API access. | ||||||||||||||
More Pricing Information |
Helpdesk Pilot | Twilio | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Helpdesk Pilot | Twilio | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Helpdesk Pilot | Twilio | |
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Likelihood to Recommend | - (0 ratings) | 6.5 (70 ratings) |
Likelihood to Renew | - (0 ratings) | 8.1 (5 ratings) |
Usability | - (0 ratings) | 9.5 (10 ratings) |
Performance | - (0 ratings) | 7.0 (15 ratings) |
Support Rating | - (0 ratings) | 5.7 (16 ratings) |
Implementation Rating | - (0 ratings) | 9.5 (2 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 10.0 (1 ratings) |
Professional Services | - (0 ratings) | 10.0 (1 ratings) |
Helpdesk Pilot | Twilio | |
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Likelihood to Recommend | Tenmiles Corporation No answers on this topic | Twilio |
Pros | Tenmiles Corporation No answers on this topic | Twilio |
Cons | Tenmiles Corporation No answers on this topic | Twilio |
Likelihood to Renew | Tenmiles Corporation No answers on this topic | Twilio |
Usability | Tenmiles Corporation No answers on this topic | Twilio |
Performance | Tenmiles Corporation No answers on this topic | Twilio |
Support Rating | Tenmiles Corporation No answers on this topic | Twilio |
Implementation Rating | Tenmiles Corporation No answers on this topic | Twilio |
Alternatives Considered | Tenmiles Corporation No answers on this topic | Twilio |
Contract Terms and Pricing Model | Tenmiles Corporation No answers on this topic | Twilio |
Return on Investment | Tenmiles Corporation No answers on this topic | Twilio |
ScreenShots | Twilio Screenshots |