What users are saying about
9 Ratings
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Score 8.4 out of 100
3 Ratings
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Score 2.9 out of 100

Likelihood to Recommend

HelpSystems Automate Desktop

It's great for repetitive or regularly scheduled activities like reports or file transfers. However, it's not so good for on-demand activities. It doesn't support task shortcuts to run specific tasks. If it did it would be perfect.
Kwame H. Baptiste | TrustRadius Reviewer

Import.io

Import.io excels greatly at being able to execute a scraping campaign for your needs within only a few minutes. It is appropriate if you need to be able to scrape data of a large or small scale on a daily basis. Once you've created a scraping crawler you can just execute it and come back after lunch to enjoy your data without second guessing the accuracy of it.
Anonymous | TrustRadius Reviewer

Pros

HelpSystems Automate Desktop

  • FTP jobs. Flexible scheduling and file watching options (send a file when added to a folder). Also flexible file naming capabilities - when a vendor wants a file with a different format (or vice-versa) Also the new encryption steps are handy.
  • File watching capabilities - If you have files that have to be somewhere by a certain time this is very handy. You can pair this with Automate's email capability (easy to use).
  • File Copying - If you have a lot of files that have to be sent on a schedule this is the way to go. You can also filter by date so only recent files are copied.
  • File Purging - like copying you can use date filters to purge old files - no more clogged folders!
  • Conditional statement functionality - If/Then, Loops, etc. Easy to use and makes the tasks MUCH more useful.
David Croney | TrustRadius Reviewer

Import.io

  • Data collection.
  • Collaboration with a team.
Anonymous | TrustRadius Reviewer

Cons

HelpSystems Automate Desktop

  • Calendars
  • Tasks scheduling
Farjad Habib | TrustRadius Reviewer

Import.io

  • It requires coding for the exact thing we needed it to do. It promised this was not the case.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

HelpSystems Automate Desktop

No score
No answers yet
No answers on this topic

Import.io

Import.io 5.0
Based on 1 answer
I do not think I would have the budget to use it currently. When using it previously, was working with the developers to improve the product and was given accounts at no cost
Anonymous | TrustRadius Reviewer

Usability

HelpSystems Automate Desktop

HelpSystems Automate Desktop 10.0
Based on 1 answer
It's just very easy to use, extremely versatile, and very reliable. It's hard to find use cases where it won't work.
Kwame H. Baptiste | TrustRadius Reviewer

Import.io

No score
No answers yet
No answers on this topic

Support Rating

HelpSystems Automate Desktop

HelpSystems Automate Desktop 10.0
Based on 1 answer
Support is very helpful and responsive, although using the tool is very user-friendly, so I hardly use the service.
Kwame H. Baptiste | TrustRadius Reviewer

Import.io

No score
No answers yet
No answers on this topic

Alternatives Considered

HelpSystems Automate Desktop

Farjad Habib | TrustRadius Reviewer

Import.io

There are pros and cons to import.io the strongest being that it is extremely easy to set up and use as there are wizards and guides built in to hold your hand throughout the process but at the same token it does not have all the full-featured bells and whistles you may need for your scrape on a more advanced level.
Anonymous | TrustRadius Reviewer

Return on Investment

HelpSystems Automate Desktop

  • Positive: Reliability on FTP jobs - really important on bank files.
  • Negative - annual support a little pricey - but not unusual for this level of software.
  • Positive: Does not require a dedicated administrator, especially after the jobs are created and tested. I perform other job duties and this rarely interferes with them.
  • Positive - Since it is easy to learn and use it makes it easy to have a back up administrator
David Croney | TrustRadius Reviewer

Import.io

  • We lost time firstly because we were not able to use the tool as it was promised. The tool does NOT allow users to get data without coding or training.
  • Their SAAS business model resulted in a gross over-payment. What should have been a one-off thing ended up being a two month subscription to a way too expensive service that did not deliver. It was almost impossible to get out of the contract.
Anonymous | TrustRadius Reviewer

Screenshots

Import.io

Pricing Details

HelpSystems Automate Desktop

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Import.io

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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