What users are saying about
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 5.5 out of 100
Based on 19 reviews and ratings
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 16 reviews and ratings
Feature Set Ratings
Sales Force Automation
Highrise
Feature Set Not Supported
N/A

8.8
Less Annoying CRM
88%
Less Annoying CRM ranks higher in 9/9 features
Less Annoying CRM ranks higher in 9/9 features
Customer data management / contact management
N/A
0 Ratings

10.0
100%
9 Ratings
Workflow management
N/A
0 Ratings

10.0
100%
7 Ratings
Territory management
N/A
0 Ratings

8.7
87%
3 Ratings
Opportunity management
N/A
0 Ratings

10.0
100%
8 Ratings
Integration with email client (e.g., Outlook or Gmail)
N/A
0 Ratings

8.8
88%
6 Ratings
Contract management
N/A
0 Ratings

7.5
75%
5 Ratings
Quote & order management
N/A
0 Ratings

6.9
69%
4 Ratings
Interaction tracking
N/A
0 Ratings

10.0
100%
6 Ratings
Channel / partner relationship management
N/A
0 Ratings

7.7
77%
4 Ratings
Customer Service & Support
Highrise
Feature Set Not Supported
N/A

9.4
Less Annoying CRM
94%
Less Annoying CRM ranks higher in 2/2 features
Less Annoying CRM ranks higher in 2/2 features
Case management
N/A
0 Ratings

8.8
88%
6 Ratings
Help desk management
N/A
0 Ratings

10.0
100%
7 Ratings
Marketing Automation
Highrise
Feature Set Not Supported
N/A

8.5
Less Annoying CRM
85%
Less Annoying CRM ranks higher in 2/2 features
Less Annoying CRM ranks higher in 2/2 features
Lead management
N/A
0 Ratings

8.9
89%
6 Ratings
Email marketing
N/A
0 Ratings

8.1
81%
5 Ratings
CRM Project Management
Highrise
Feature Set Not Supported
N/A

8.3
Less Annoying CRM
83%
Less Annoying CRM ranks higher in 2/2 features
Less Annoying CRM ranks higher in 2/2 features
Task management
N/A
0 Ratings

8.8
88%
8 Ratings
Reporting
N/A
0 Ratings

7.8
78%
5 Ratings
CRM Reporting & Analytics
Highrise
Feature Set Not Supported
N/A

7.5
Less Annoying CRM
75%
Less Annoying CRM ranks higher in 3/3 features
Less Annoying CRM ranks higher in 3/3 features
Forecasting
N/A
0 Ratings

7.4
74%
4 Ratings
Pipeline visualization
N/A
0 Ratings

8.3
83%
5 Ratings
Customizable reports
N/A
0 Ratings

6.8
68%
4 Ratings
Customization
Highrise
Feature Set Not Supported
N/A

9.1
Less Annoying CRM
91%
Less Annoying CRM ranks higher in 3/3 features
Less Annoying CRM ranks higher in 3/3 features
Custom fields
N/A
0 Ratings

10.0
100%
8 Ratings
Scripting environment
N/A
0 Ratings

8.1
81%
2 Ratings
API for custom integration
N/A
0 Ratings

9.1
91%
1 Rating
Platform
Highrise
Feature Set Not Supported
N/A

8.5
Less Annoying CRM
85%
Less Annoying CRM ranks higher in 1/1 features
Less Annoying CRM ranks higher in 1/1 features
Mobile access
N/A
0 Ratings

8.5
85%
6 Ratings
Security
Highrise
Feature Set Not Supported
N/A

8.2
Less Annoying CRM
82%
Less Annoying CRM ranks higher in 1/1 features
Less Annoying CRM ranks higher in 1/1 features
Role-based user permissions
N/A
0 Ratings

8.2
82%
5 Ratings
Attribute Ratings
- Less Annoying CRM is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
9.0
Highrise
90%
10 Ratings

10.0
Less Annoying CRM
100%
9 Ratings
Likelihood to Renew
8.2
Highrise
82%
9 Ratings

Less Annoying CRM
N/A
0 Ratings
Usability
9.0
Highrise
90%
1 Rating

Less Annoying CRM
N/A
0 Ratings
Support Rating
9.0
Highrise
90%
2 Ratings

9.1
Less Annoying CRM
91%
2 Ratings
Likelihood to Recommend
Highrise
We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp

Verified User
Project Manager in Customer Service
Marketing and Advertising Company, 11-50 employeesLess Annoying CRM
My needs are to deal with a contact base of several hundred. These are everything from hot prospects, buying customers, lost causes, wishful thinking contacts, manufacturing sources of several different types, and candidates for my shop network. This CRM is well suited to organizing these into appropriate categories, permitting sorting by any number of factors, and keeping track of all contacts in addition to providing a very easy to use future contact scheduling system.I don't know how well it would fit a very complex organization, but that's not my requirement. I used Salesforce for some time, and got lost with all the various menus and features I did not need. Less Annoying CRM is exactly what I need and am very pleased with my decision to use it.
President
Proficient SourcingManagement Consulting, 1-10 employees
Pros
Highrise
- Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
- Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
- Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
- Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
Creative Services Assistant
Cabot CreameryDairy, 501-1000 employees
Less Annoying CRM
- The customization is the key that allows this CRM to help us be successful.
- Organization is easy and it keeps us on task.
- We don't miss a beat anymore! With daily reminders, it is easy to see what we must do each day.
- With two of us working simultaneously on multiple projects, LACRM makes it so we can keep up with each other with constantly emailing back and forth.
Publisher/Owner
Macaroni Kid Cleveland EastMarketing and Advertising, 1-10 employees
Cons
Highrise
- Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
- Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
Director of Product Management
Revive MS SupportHospital & Health Care, 11-50 employees
Less Annoying CRM
- I would love to see more options for integration. EmailMeForm is a big one I'd love to see.
- Would love to be able to remove things like pipelines to fully customize things. Also, would love to see the ability to have a program within LACRM that works somewhat like Quickbooks where you can enter in payment information and it goes to a form/file to keep track of payments too.
Owner & Travel Professional
My Paradise PlannerLeisure, Travel & Tourism, 1-10 employees
Pricing Details
Highrise
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$4 Per User Per Month
Highrise Editions & Modules
Edition
Highrise | $4.001 |
---|
- Per User Per Month
Additional Pricing Details
—Less Annoying CRM
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$15 per month
Less Annoying CRM Editions & Modules
Edition
Always | $101 |
---|
- per user, per month
Additional Pricing Details
The system is $10 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.Likelihood to Renew
Highrise
Highrise 8.2
Based on 9 answers
Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
Project Manager | Interactive Producer
ExecutionistsInformation Technology and Services, 1-10 employees
Less Annoying CRM
No score
No answers yet
No answers on this topic
Usability
Highrise
Highrise 9.0
Based on 1 answer
It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
Director of Product Management
Revive MS SupportHospital & Health Care, 11-50 employees
Less Annoying CRM
No score
No answers yet
No answers on this topic
Support Rating
Highrise
Highrise 9.0
Based on 2 answers
They are quick and SO nice. They are very friendly and are eager to help.
Special Projects
Mobile Med Inc.Marketing and Advertising, 11-50 employees
Less Annoying CRM
Less Annoying CRM 9.1
Based on 2 answers
Simply outstanding! I am a very experienced customer service professional and I have not seen a company with their act so together in a long time!
Registered Representative
Capital Street GroupInvestment Management, 11-50 employees
Alternatives Considered
Highrise
Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
Ecommerce & Consumer Products Manager
Midwest Tungsten ServiceMining & Metals, 11-50 employees
Less Annoying CRM
There is simply no comparison. Quickbooks Lead Center is very limited in its ability to produce reports or even use a follow-up spreadsheet. In QuickBooks Lead Center your follow-up consists of a report that doesn't show any notes, must be clicked on one by one and when printed only prints the name of the lead (no notes, dates etc.) With Less Annoying CRM you can customize reports, print them easily and have useful information right at your finger tips. Absolutely the best decision we made to increase our ROI.
Founder and CEO
Books By The Bushel, LLCPublishing, 1-10 employees
Return on Investment
Highrise
- Better customer service, I am able to look up client info in a more organized way
- I feel that our efficiency has really increased. Highrise is a lot faster than our old program
- Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
Project Coordinator
Plastic Surgery StudiosMarketing and Advertising, 11-50 employees
Less Annoying CRM
- It is very affordable, we hardly notice this invoice each month, but it has helped us grow our business year after year by keeping track of all of our clients and prospect info, we never miss a follow up anymore.
Agent and Success Coach
FEXSuccessInsurance, 1-10 employees