What users are saying about
17 Ratings
1 Rating
17 Ratings
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Score 9.4 out of 100
1 Rating
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Score 7.3 out of 100

Likelihood to Recommend

HoneyBook

I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
Tiffany Waddell Tate | TrustRadius Reviewer

Soffront CRM

This is a basic CRM tool like many of the others. I would imagine that this would be well suited for large enterprises due to its ability to double as a task manager, and smaller soloprenuer operations because it is expansive and can do so many things in one place. Overall if you are in business you should be using a CRM and this one is a good one to use.
Andrew Van Horn | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

HoneyBook
8.8
Soffront CRM
7.7
Customer data management / contact management
HoneyBook
8.1
Soffront CRM
8.2
Workflow management
HoneyBook
8.0
Soffront CRM
7.3
Opportunity management
HoneyBook
9.0
Soffront CRM
Integration with email client (e.g., Outlook or Gmail)
HoneyBook
9.1
Soffront CRM
Contract management
HoneyBook
10.0
Soffront CRM
Quote & order management
HoneyBook
9.8
Soffront CRM
Interaction tracking
HoneyBook
7.6
Soffront CRM
Territory management
HoneyBook
Soffront CRM
7.3
Channel / partner relationship management
HoneyBook
Soffront CRM
8.2

Customer Service & Support

HoneyBook
9.4
Soffront CRM
7.3
Case management
HoneyBook
9.5
Soffront CRM
7.3
Help desk management
HoneyBook
9.3
Soffront CRM
7.3

Marketing Automation

HoneyBook
7.4
Soffront CRM
8.6
Lead management
HoneyBook
7.4
Soffront CRM
8.2
Email marketing
HoneyBook
Soffront CRM
9.1

CRM Project Management

HoneyBook
7.9
Soffront CRM
7.7
Task management
HoneyBook
6.5
Soffront CRM
8.2
Billing and invoicing management
HoneyBook
9.5
Soffront CRM
Reporting
HoneyBook
7.6
Soffront CRM
7.3

CRM Reporting & Analytics

HoneyBook
6.4
Soffront CRM
8.2
Customizable reports
HoneyBook
6.4
Soffront CRM
9.1
Forecasting
HoneyBook
Soffront CRM
7.3
Pipeline visualization
HoneyBook
Soffront CRM
8.2

Customization

HoneyBook
8.4
Soffront CRM
9.1
Custom fields
HoneyBook
9.1
Soffront CRM
9.1
Custom objects
HoneyBook
7.6
Soffront CRM

Security

HoneyBook
6.8
Soffront CRM
7.3
Single sign-on capability
HoneyBook
7.4
Soffront CRM
6.4
Role-based user permissions
HoneyBook
6.3
Soffront CRM
8.2

Platform

HoneyBook
8.3
Soffront CRM
5.5
Mobile access
HoneyBook
8.3
Soffront CRM
5.5

Social CRM

HoneyBook
Soffront CRM
5.9
Social data
HoneyBook
Soffront CRM
6.4
Social engagement
HoneyBook
Soffront CRM
5.5

Pros

HoneyBook

  • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
  • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
  • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
  • The app helps me feel connected to my leads and data while I'm away from my computer.
Melody Alexander | TrustRadius Reviewer

Soffront CRM

  • The email marketing platform is wonderful. It allows for tracking and you can do AB testing with it as well.
  • Landing page and form placement with other companies have also been easy. Regardless of website or landing page that you use the forms integrate and you get an email notification whenever a new lead is added to the database.
  • The overall layout of the CRM is also nice to use. You can open up different tabs with information on and then go back to a previous tab without having to use the browser controls. It makes navigating and comparing information very easy to do.
Andrew Van Horn | TrustRadius Reviewer

Cons

HoneyBook

  • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
  • The transaction fees for instant deposits are expensive.
  • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
  • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
Alyssa Parr | TrustRadius Reviewer

Soffront CRM

  • I do not like the log-in page. Whenever I go the Soffront site I get a pop-up asking me not to leave. It is a bit pushy when all I want to do is log into my account.
  • The social media integration feature they have is not particularly useful. There are other companies that do a far better job of posting to SM for me.
Andrew Van Horn | TrustRadius Reviewer

Usability

HoneyBook

HoneyBook 8.8
Based on 5 answers
When I was onboarded I was given a complete walk-through, and as new items are added they do a great job of utilizing help videos and tutorials.
Ce'Erica Christine Allen | TrustRadius Reviewer

Soffront CRM

No score
No answers yet
No answers on this topic

Support Rating

HoneyBook

HoneyBook 9.0
Based on 5 answers
They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
Dana Sacco | TrustRadius Reviewer

Soffront CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

HoneyBook

We switched to HubSpot after a few years of the company using HoneyBook. We switched to HubSpot because we needed more features that would allow us to automate our processes and pull better data on our clients, their vendors, and our overall client process. I appreciated that HoneyBook was its own booking/payment system, that it was easy to use and set up, but ultimately that was not enough to keep us in the platform.
Anonymous | TrustRadius Reviewer

Soffront CRM

Soffront performs many of the same functions as both of these providers but it offers a great deal more all in one place. I do not have to log into different programs or switch programs to get the information that I need. This has greatly increased efficiency. The pricing for Soffront is also better when you add in the other features that it comes with, in fact it saved me money when I switched.
Andrew Van Horn | TrustRadius Reviewer

Return on Investment

HoneyBook

  • Workflow/task management has increased our bookings and saved lost opportunities by 25%.
  • Customization of brochures and contracts allows us to fully represent our brand through the sales process.
Kristin Cole | TrustRadius Reviewer

Soffront CRM

  • The software has been positive for especially on the email marketing side. I have seen about a 23% increase in revenue and new contacts by using the email marketing feature.
  • The landing page and form integration has averaged me about 20 new leads a month for my business which is plenty to keep us busy and on track for growth of the business.
Andrew Van Horn | TrustRadius Reviewer

Screenshots

Pricing Details

HoneyBook

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HoneyBook Editions & Modules

Edition
Unlimited Plan - Annual$3901
Starter Plan$92
Unlimited Plan - Monthly$392
  1. Year
  2. Month
Additional Pricing Details

Soffront CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Soffront CRM Editions & Modules

Edition
1,000 Emails$4.001
5,000 Emails$15.001
10,000 Emails$25.001
  1. Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

HoneyBook
9.3
Soffront CRM
7.3

Usability

HoneyBook
8.8
Soffront CRM

Support Rating

HoneyBook
9.0
Soffront CRM

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