What users are saying about
27 Ratings
3 Ratings
27 Ratings
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Score 8.7 out of 100
3 Ratings
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Score 7 out of 100

Feature Set Ratings

  • HoneyBook ranks higher in 1 feature set: Customer Service & Support
  • Soffront CRM ranks higher in 6 feature sets: Sales Force Automation, Marketing Automation, CRM Project Management, Customization, Security, Platform
  • HoneyBook and Soffront CRM are tied in 1 feature set: CRM Reporting & Analytics

Sales Force Automation

6.6

HoneyBook

66%
7.8

Soffront CRM

78%
HoneyBook ranks higher in 6/9 features

Customer data management / contact management

6.3
63%
9 Ratings
9.0
90%
2 Ratings

Workflow management

6.0
60%
8 Ratings
6.0
60%
2 Ratings

Opportunity management

6.8
68%
8 Ratings
N/A
0 Ratings

Integration with email client (e.g., Outlook or Gmail)

6.4
64%
8 Ratings
N/A
0 Ratings

Contract management

8.0
80%
9 Ratings
N/A
0 Ratings

Quote & order management

6.8
68%
7 Ratings
N/A
0 Ratings

Interaction tracking

5.6
56%
7 Ratings
N/A
0 Ratings

Territory management

N/A
0 Ratings
7.3
73%
1 Rating

Channel / partner relationship management

N/A
0 Ratings
9.0
90%
2 Ratings

Customer Service & Support

5.6

HoneyBook

56%
5.0

Soffront CRM

50%
HoneyBook ranks higher in 2/2 features

Case management

5.3
53%
5 Ratings
5.0
50%
2 Ratings

Help desk management

6.0
60%
6 Ratings
5.0
50%
2 Ratings

Marketing Automation

4.9

HoneyBook

49%
9.5

Soffront CRM

95%
Soffront CRM ranks higher in 2/2 features

Lead management

4.9
49%
7 Ratings
10.0
100%
2 Ratings

Email marketing

N/A
0 Ratings
9.0
90%
2 Ratings

CRM Project Management

6.0

HoneyBook

60%
6.1

Soffront CRM

61%
HoneyBook ranks higher in 2/3 features

Task management

5.3
53%
9 Ratings
8.2
82%
1 Rating

Billing and invoicing management

7.2
72%
8 Ratings
N/A
0 Ratings

Reporting

5.6
56%
8 Ratings
4.0
40%
2 Ratings

CRM Reporting & Analytics

4.7

HoneyBook

47%
4.7

Soffront CRM

47%
Soffront CRM ranks higher in 2/3 features

Customizable reports

4.7
47%
6 Ratings
4.0
40%
2 Ratings

Forecasting

N/A
0 Ratings
4.0
40%
2 Ratings

Pipeline visualization

N/A
0 Ratings
6.0
60%
2 Ratings

Customization

6.1

HoneyBook

61%
7.0

Soffront CRM

70%
HoneyBook ranks higher in 1/2 features

Custom fields

6.7
67%
8 Ratings
7.0
70%
2 Ratings

Custom objects

5.5
55%
8 Ratings
N/A
0 Ratings

Security

5.6

HoneyBook

56%
7.0

Soffront CRM

70%
Soffront CRM ranks higher in 2/2 features

Single sign-on capability

6.0
60%
6 Ratings
6.0
60%
2 Ratings

Role-based user permissions

5.2
52%
7 Ratings
8.0
80%
2 Ratings

Platform

6.4

HoneyBook

64%
7.0

Soffront CRM

70%
Soffront CRM ranks higher in 1/1 features

Mobile access

6.4
64%
8 Ratings
7.0
70%
2 Ratings

Social CRM

HoneyBook

Feature Set Not Supported
N/A
6.0

Soffront CRM

60%
Soffront CRM ranks higher in 2/2 features

Social data

N/A
0 Ratings
7.0
70%
2 Ratings

Social engagement

N/A
0 Ratings
5.0
50%
2 Ratings

Attribute Ratings

  • HoneyBook is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • Soffront CRM is rated higher in 1 area: Usability

Likelihood to Recommend

7.6

HoneyBook

76%
9 Ratings
7.0

Soffront CRM

70%
2 Ratings

Likelihood to Renew

9.0

HoneyBook

90%
1 Rating

Soffront CRM

N/A
0 Ratings

Usability

7.1

HoneyBook

71%
7 Ratings
8.0

Soffront CRM

80%
1 Rating

Support Rating

7.2

HoneyBook

72%
7 Ratings
7.0

Soffront CRM

70%
1 Rating

Likelihood to Recommend

HoneyBook

I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
Read full review

Soffront

Lead generation and follow-up with sales are well suited. Social media integration and reporting/dashboards for insights can be improved.
Read full review

Pros

HoneyBook

  • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
  • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
  • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
  • The app helps me feel connected to my leads and data while I'm away from my computer.
Read full review

Soffront

  • The email marketing platform is wonderful. It allows for tracking and you can do AB testing with it as well.
  • Landing page and form placement with other companies have also been easy. Regardless of website or landing page that you use the forms integrate and you get an email notification whenever a new lead is added to the database.
  • The overall layout of the CRM is also nice to use. You can open up different tabs with information on and then go back to a previous tab without having to use the browser controls. It makes navigating and comparing information very easy to do.
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Cons

HoneyBook

  • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
  • The transaction fees for instant deposits are expensive.
  • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
  • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
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Soffront

  • Reporting
  • Loyalty features
  • Social media integration
Read full review

Pricing Details

HoneyBook

Starting Price

$390 Year

Editions & Modules

HoneyBook editions and modules pricing
EditionModules
Unlimited Plan - Annual$3901
$1 Promo$1 Per Month2
Unlimited Plan - Monthly$393

Footnotes

  1. Year
  2. 6 Months Promo Code = ONLY1
  3. Month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

For the first 6 months, get HoneyBook for $1 per month with code ONLY1!

Soffront CRM

Starting Price

$20 per month

Editions & Modules

Soffront CRM editions and modules pricing
EditionModules
1,000 Emails$4.001
5,000 Emails$15.002
10,000 Emails$25.003

Footnotes

  1. per month
  2. per month
  3. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

HoneyBook

Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.
Read full review

Soffront

No answers on this topic

Usability

HoneyBook

This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.
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Soffront

Intuitive UI. Responsive. Features can be accessed very easily. Not a lot of big white spaces between fields and buttons. Straightforward.
Read full review

Support Rating

HoneyBook

They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
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Soffront

Reaction times and relationship with vendor is very good. Good answers and solutions to problems/issues logged.
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Alternatives Considered

HoneyBook

We switched to HubSpot after a few years of the company using HoneyBook. We switched to HubSpot because we needed more features that would allow us to automate our processes and pull better data on our clients, their vendors, and our overall client process. I appreciated that HoneyBook was its own booking/payment system, that it was easy to use and set up, but ultimately that was not enough to keep us in the platform.
Read full review

Soffront

Soffront performs many of the same functions as both of these providers but it offers a great deal more all in one place. I do not have to log into different programs or switch programs to get the information that I need. This has greatly increased efficiency. The pricing for Soffront is also better when you add in the other features that it comes with, in fact it saved me money when I switched.
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Return on Investment

HoneyBook

  • Workflow/task management has increased our bookings and saved lost opportunities by 25%.
  • Customization of brochures and contracts allows us to fully represent our brand through the sales process.
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Soffront

  • The software has been positive for especially on the email marketing side. I have seen about a 23% increase in revenue and new contacts by using the email marketing feature.
  • The landing page and form integration has averaged me about 20 new leads a month for my business which is plenty to keep us busy and on track for growth of the business.
Read full review

Screenshots

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