SendBird vs. Sparkcentral (discontinued)
SendBird vs. Sparkcentral (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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SendBird | Small Businesses (1-50 employees) | SendBird is a packaged messaging-as-a-service that is designed to help developers build and manage messaging function in less than 5 minutes. SendBird says it strives to build the whole messaging SDK and backend from the scratch to help developers save time and resources in order to allow them to focus on making apps and services more engaging. SendBird allows mobile developers to easily attach 1-on-1 messaging and group chat to their application. The developer kit also comes with… | $0 Up to 1,000 chat MAU | |
Sparkcentral (discontinued) | N/A | Sparkcentral was a social customer care solution and cloud-based customer engagement platform that catered specifically to customer care teams within large enterprises, enabling them to deliver real-time social customer service. Sparkcentral was acquired by Hootsuite in January 2021. The product has since been discontinued. | N/A |
SendBird | Sparkcentral (discontinued) | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | We offer Free plan but your Chat MAU will be limited to your service 1,000 and you’ll be limited to send only test broadcasting messages. Q. How is the Chat MAU calculated? A. Chat MAU (monthly active user) is calculated as any user who has sent or received a messaging data using SendBird platform during 30 days. Q. What happens if my app’s popularity explodes and I go beyond the Chat MAU quota? A. We don't have hard ceilings to prevent the Chat MAU rate from exceeding the pricing plan's quota (except for with the Sandbox option), but you will be charged for additional users beyond the stated limit. If your app exceeds the Chat MAU quota, you will be charged $0.012/user with Sprout pricing, $0.011/user with Tree pricing, $0.010/user with Park pricing, and even lower with Enterprise pricing. Q. Can I change the credit card information to another one? A. You can change your credit information on your Dashboard > Billing page. | — | ||||||||||||||
More Pricing Information |
SendBird | Sparkcentral (discontinued) | |
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Top Pros |
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Top Cons |
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SendBird | Sparkcentral (discontinued) | |
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Small Businesses | Telegram Score 8.9 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Telegram Score 8.9 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
Enterprises | Telegram Score 8.9 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
SendBird | Sparkcentral (discontinued) | |
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Likelihood to Recommend | 8.9 (2 ratings) | 10.0 (16 ratings) |
Likelihood to Renew | - (0 ratings) | 8.7 (4 ratings) |
Usability | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 10.0 (3 ratings) |
SendBird | Sparkcentral (discontinued) | |
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Likelihood to Recommend | SendBird | Discontinued Products |
Pros | SendBird | Discontinued Products |
Cons | SendBird | Discontinued Products |
Likelihood to Renew | SendBird No answers on this topic | Discontinued Products |
Usability | SendBird No answers on this topic | Discontinued Products |
Support Rating | SendBird No answers on this topic | Discontinued Products |
Alternatives Considered | SendBird No answers on this topic | Discontinued Products |
Return on Investment | SendBird | Discontinued Products |
ScreenShots | SendBird Screenshots |