HubSpot CRM vs SalesHandy | TrustRadius

What users are saying about

Score 8.3 out of 10

Based on 729 reviews and ratings

Score 3.7 out of 10

Based on 5 reviews and ratings

Feature Rating Comparison

HubSpot CRM

SalesHandy

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

HubSpot CRM

SalesHandy

Case management

Call center management

Help desk management

HubSpot CRM

SalesHandy

Lead management

Email marketing

HubSpot CRM

SalesHandy

Task management

Billing and invoicing management

Reporting

HubSpot CRM

SalesHandy

Forecasting

Pipeline visualization

Customizable reports

HubSpot CRM

SalesHandy

Custom fields

Custom objects

Scripting environment

API for custom integration

HubSpot CRM

SalesHandy

Single sign-on capability

Role-based user permissions

HubSpot CRM

SalesHandy

Social data

Social engagement

HubSpot CRM

SalesHandy

Marketing automation

Compensation management

HubSpot CRM

SalesHandy

Mobile access

Pros

Sequences: this allows team members to set up email to go out to specific contacts and look like it's coming from them directly, rather than a marketing email.
Deal Pipeline: easy to see where everything is with a quick glance, great overview and planning tool.
Templates: save team members so much time by being able to save common emails instead of having to retype them all the time.
Email tracking: we're able to see when a lead opens an email, clicks on something, or any other activity associated with that email.

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Sereena Schneider (LION)

Director of Client Care

Marketing NinjasMarketing and Advertising, 1-10 employees

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The email drip campaign execution is simple to use and allows emails to be sent in 60-90seconds intervals which is very important when sending a big number of emails.
They have a very easy to understand customization fields that allow the user to view each individual email before sending to check for any potential errors.
Good integration of templates into the campaign set-up field with just a few clicks. Don't need to copy and paste.

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Co-Founder / Principal

SpeechSilver LtdMarketing and Advertising, 1-10 employees

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Cons

Its internal search for a contact really sucks. If you want to be sure a contact isn't already in your database you have to search using their email address. Anything else including company name doesn't always bring up what you would expect.
The ability to utilize HubSpot data and generate a report that you can share with partners or vendors.
SIC and NAICS functionality.
Vertical market focus is not easily done without lots of customization.

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VP Marketing & Business Development

Conveyco TechnologiesLogistics & Supply Chain, 51-200 employees

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I am missing SalesHandy's integration with Box. Screen sharing and live presentation process can be made easier.

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Marketing Enterprainer

Mitra EnterpriseBusiness Supplies and Equipment, 51-200 employees

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Likelihood to Renew

HubSpot CRM 9.1

Based on 4 answers

Because it's integrated with HubSpot marketing platform, which is indispensable, and works simply and seamlessly with the marketing platform. The CRM is intuitive, never a time burden, and makes doing business development work a whole lot easier and enjoyable. I think at this point it's safe and fair to say we would be somewhat lost without the CRM.

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Greg Linnemanstons

President

WeidertMarketing and Advertising, 11-50 employees

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No score

No answers yet

No answers on this topic

Usability

HubSpot CRM 8.1

Based on 14 answers

Our company uses HubSpot CRM to organize prospects and keep their info well organized. Only the sales staff uses it. One nice thing about HubSpot CRM is that sales people can easily print CSV files to share the best prospects with other team members and managers. HubSpot CRM solves the problem of keep leads organized. A specific scenario where HubSpot CRM is well suited is finding the revenue data for privately held companies, and then making sure they fit our criteria. Mostly it's great for daily tracking of sales people's call & email activity. It's less appropriate for searching by your notes, which I like to do and isn't a feature

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International Business Development

ePaymintsFinancial Services, 1-10 employees

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SalesHandy 4.0

Based on 1 answer

I assume (I still can't be 100% sure) that if they had cared about my business, it would have worked for what I needed it to do, which was track open e-mails and clicked links.

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Verified User

Vice-President in Sales

Financial Services Company, 1-10 employees

View all 1 answers on this topic

Performance

No score

No answers yet

No answers on this topic

SalesHandy 2.0

Based on 1 answer

Due to me using the software for very long and their terrible customer service, this is why I rated them low. I did notice that when sending e-mails it does take a while for the e-mail to go through, but then the e-mail hits the inbox very quickly. Also, their site and live chat did have problems. I mentioned this to them and they eventually fixed the live chat, but then they ignored the site issues I had which is when I opened two tabs, one tab would show one thing, and the other tab an entirely different thing within my account. It was very confusing and wasted my time trying to figure out if what I had done actually saved.

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Verified User

Vice-President in Sales

Financial Services Company, 1-10 employees

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Support Rating

HubSpot CRM 8.3

Based on 16 answers

HubSpot's support is very helpful. You can leverage chat, email or phone call support (depending on your level of package with Hubspot). All options really help to provide expedited service, and can answer questions quickly and efficently. HubSpot also has partners around the globe who can help with implementation and management of HubSpot CRM.

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President & Founder

Prism Global Marketing SolutionsMarketing & Advertising, 1-10 employees

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No score

No answers yet

No answers on this topic

Implementation Rating

HubSpot CRM 9.1

Based on 10 answers

If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate

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Greg Linnemanstons

President

WeidertMarketing and Advertising, 11-50 employees

View all 10 answers on this topic

No score

No answers yet

No answers on this topic

Alternatives Considered

The honest truth was we purchases Hubspot [CRM] when we were smaller and it was substantially less expensive than Salesforce. Now that we are larger we are hoping to switch over for the customization and extra integrations Salesforce offers. Hubspot [CRM] is lacking many features that seem simple and have been requested for years in their support forums, but it seems like the company has no interest in building them.

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Matthew Gardner

Director of Customer Success

RouteThisComputer Software, 51-200 employees

View all 112 answers on this topic

I'm now searching for an alternative to SalesHandy

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Verified User

Vice-President in Sales

Financial Services Company, 1-10 employees

View all 3 answers on this topic

Return on Investment

Positive - Super-affordable CRM tool that definitely increased the number of leads we process, and helped us introduce specific tracking.
Negative - More advanced features come with an expensive price and commitment of annual plans.
Positive - Comprehensive sales and marketing tracking allowed us to improve our sales across the board.

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Co-Founder/CEO

aspace, Inc.Computer Software, 1-10 employees

View all 112 answers on this topic

SalesHandy helped us break into new markets and helped us gain 25% more leads every month.

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Co-Founder / Principal

SpeechSilver LtdMarketing and Advertising, 1-10 employees

View all 3 answers on this topic

Screenshots

See All (4) HubSpot CRM Screenshots

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

HubSpot CRM Editions & Modules

Edition

Free Forever	$0¹

Per Month [Unlimited Users]

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

SalesHandy Editions & Modules

Edition

Basic	$9¹
Pro	$20¹
Enterprise	$50¹

per user

Additional Pricing Details

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Rating Summary

HubSpot CRM

SalesHandy

HubSpot CRM

SalesHandy

HubSpot CRM

SalesHandy

HubSpot CRM

SalesHandy

HubSpot CRM

SalesHandy

HubSpot CRM

SalesHandy

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