What users are saying about
HubSpot CRM
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Top Rated
2000 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 2000 reviews and ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 7 reviews and ratings
Feature Set Ratings
Sales Force Automation

8.1
HubSpot CRM
81%
Saleshandy
Feature Set Not Supported
N/A
HubSpot CRM ranks higher in 9/9 features
HubSpot CRM ranks higher in 9/9 features
Customer data management / contact management

8.9
89%
632 Ratings
N/A
0 Ratings
Workflow management

8.3
83%
612 Ratings
N/A
0 Ratings
Territory management

7.3
73%
184 Ratings
N/A
0 Ratings
Opportunity management

8.3
83%
584 Ratings
N/A
0 Ratings
Integration with email client (e.g., Outlook or Gmail)

8.5
85%
620 Ratings
N/A
0 Ratings
Contract management

7.9
79%
185 Ratings
N/A
0 Ratings
Quote & order management

8.0
80%
392 Ratings
N/A
0 Ratings
Interaction tracking

8.7
87%
596 Ratings
N/A
0 Ratings
Channel / partner relationship management

7.4
74%
186 Ratings
N/A
0 Ratings
Customer Service & Support

7.6
HubSpot CRM
76%
Saleshandy
Feature Set Not Supported
N/A
HubSpot CRM ranks higher in 3/3 features
HubSpot CRM ranks higher in 3/3 features
Case management

7.8
78%
383 Ratings
N/A
0 Ratings
Call center management

7.4
74%
332 Ratings
N/A
0 Ratings
Help desk management

7.5
75%
356 Ratings
N/A
0 Ratings
Marketing Automation

8.7
HubSpot CRM
87%
Saleshandy
Feature Set Not Supported
N/A
HubSpot CRM ranks higher in 2/2 features
HubSpot CRM ranks higher in 2/2 features
Lead management

8.6
86%
539 Ratings
N/A
0 Ratings
Email marketing

8.8
88%
536 Ratings
N/A
0 Ratings
CRM Project Management

7.9
HubSpot CRM
79%
Saleshandy
Feature Set Not Supported
N/A
HubSpot CRM ranks higher in 3/3 features
HubSpot CRM ranks higher in 3/3 features
Task management

8.3
83%
557 Ratings
N/A
0 Ratings
Billing and invoicing management

7.3
73%
262 Ratings
N/A
0 Ratings
Reporting

8.2
82%
521 Ratings
N/A
0 Ratings
CRM Reporting & Analytics

8.1
HubSpot CRM
81%
Saleshandy
Feature Set Not Supported
N/A
HubSpot CRM ranks higher in 3/3 features
HubSpot CRM ranks higher in 3/3 features
Forecasting

7.7
77%
440 Ratings
N/A
0 Ratings
Pipeline visualization

8.3
83%
544 Ratings
N/A
0 Ratings
Customizable reports

8.2
82%
532 Ratings
N/A
0 Ratings
Customization

7.8
HubSpot CRM
78%
Saleshandy
Feature Set Not Supported
N/A
HubSpot CRM ranks higher in 4/4 features
HubSpot CRM ranks higher in 4/4 features
Custom fields

8.4
84%
557 Ratings
N/A
0 Ratings
Custom objects

8.3
83%
468 Ratings
N/A
0 Ratings
Scripting environment

6.3
63%
133 Ratings
N/A
0 Ratings
API for custom integration

8.3
83%
363 Ratings
N/A
0 Ratings
Security

8.6
HubSpot CRM
86%
Saleshandy
Feature Set Not Supported
N/A
HubSpot CRM ranks higher in 2/2 features
HubSpot CRM ranks higher in 2/2 features
Single sign-on capability

8.7
87%
460 Ratings
N/A
0 Ratings
Role-based user permissions

8.5
85%
505 Ratings
N/A
0 Ratings
Social CRM

7.9
HubSpot CRM
79%
Saleshandy
Feature Set Not Supported
N/A
HubSpot CRM ranks higher in 2/2 features
HubSpot CRM ranks higher in 2/2 features
Social data

7.9
79%
371 Ratings
N/A
0 Ratings
Social engagement

7.9
79%
366 Ratings
N/A
0 Ratings
Integrations with 3rd-party Software

8.1
HubSpot CRM
81%
Saleshandy
Feature Set Not Supported
N/A
HubSpot CRM ranks higher in 2/2 features
HubSpot CRM ranks higher in 2/2 features
Marketing automation

8.5
85%
402 Ratings
N/A
0 Ratings
Compensation management

7.7
77%
241 Ratings
N/A
0 Ratings
Platform

7.2
HubSpot CRM
72%
Saleshandy
Feature Set Not Supported
N/A
HubSpot CRM ranks higher in 1/1 features
HubSpot CRM ranks higher in 1/1 features
Mobile access

7.2
72%
471 Ratings
N/A
0 Ratings
Attribute Ratings
- HubSpot CRM is rated higher in 1 area: Usability
- Saleshandy is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

8.6
HubSpot CRM
86%
666 Ratings
10.0
Saleshandy
100%
4 Ratings
Likelihood to Renew

9.3
HubSpot CRM
93%
7 Ratings
Saleshandy
N/A
0 Ratings
Usability

8.8
HubSpot CRM
88%
568 Ratings
4.0
Saleshandy
40%
1 Rating
Performance

HubSpot CRM
N/A
0 Ratings
2.0
Saleshandy
20%
2 Ratings
Support Rating

8.2
HubSpot CRM
82%
18 Ratings
Saleshandy
N/A
0 Ratings
Implementation Rating

9.1
HubSpot CRM
91%
10 Ratings
Saleshandy
N/A
0 Ratings
Likelihood to Recommend
HubSpot CRM
HubSpot has proven to be an invaluable tool in my daily role in sales. It is an easy-to-use, comprehensive system where all of my activity and account information is stored and easy to access. When a customer or prospect calls me with a question or is looking for specific information, I can quickly pull up the account and review all of the details of my communication with them. I especially love using the "Task" feature. This is extremely helpful when I have to make a follow-up call (at a specific time) or if I need a reminder to send information or send an email. The task feature helps to keep me very organized since I am working with multiple contacts and multiple accounts daily. I find HubSpot to be a great tool for me to stay organized and efficient in my sales position.
Sales Development Representative
TransForceTransportation/Trucking/Railroad, 201-500 employees
Saleshandy
My first time contacting SalesHandy the person in live chat answered all of my questions and understood me. I was very happy. The second time the person didn't understand me at all. That's when I became aware this wasn't an American company. I asked for the same person I got the first time and we started e-mailing, but he clearly didn't read what I wrote on two occasions, so he wasn't addressing my questions. This started to waste my time and frustrate me. Then the e-mails stopped coming and I had to keep e-mailing again trying to get a response, until they finally stopped altogether. I was literally just about to sign up for a paid account when this all happened. I told them I was going to go to their competition, and they didn't care, they just ignored me.

Verified User
Vice-President in Sales
Financial Services Company, 1-10 employeesPros
HubSpot CRM
- Creating tasks for our salespeople to follow up with prospects.
- Sending automated emails to our prospects.
- Letting us record our calls.
- Giving us detailed data on our work output.
- Keeping track of customer objections so we can serve them better in the future.
Enrolment Director
AiCoreE-Learning, 11-50 employees
Saleshandy
- The email drip campaign execution is simple to use and allows emails to be sent in 60-90seconds intervals which is very important when sending a big number of emails.
- They have a very easy to understand customization fields that allow the user to view each individual email before sending to check for any potential errors.
- Good integration of templates into the campaign set-up field with just a few clicks. Don't need to copy and paste.
Co-Founder / Principal
SpeechSilver LtdMarketing and Advertising, 1-10 employees
Cons
HubSpot CRM
- There is a lot of upsells within HubSpot. So while the custom sales reporting is great - I believe you have to pay more for it on most plans.
- The ability to enroll contacts in a sales drip campaign is on a 1-to-1 basis which can be cumbersome if you have an influx of leads.
- Depending on list size, email sends can be slow as it sends in batches.
Director of Operations
MuteSixMarketing and Advertising, 51-200 employees
Saleshandy
- I am missing SalesHandy's integration with Box. Screen sharing and live presentation process can be made easier.
Marketing Enterprainer
Mitra EnterpriseBusiness Supplies and Equipment, 51-200 employees
Pricing Details
HubSpot CRM
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0 Per Month [Unlimited Users]
HubSpot CRM Editions & Modules
Edition
Free Forever | $01 |
---|---|
CRM Bundle | $502 |
- Per Month [Unlimited Users]
- per month
Additional Pricing Details
—Saleshandy
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$9 per month per user
Saleshandy Editions & Modules
Edition
Regular | $91 |
---|---|
Plus | $221 |
Pro | $251 |
- per month per user
Additional Pricing Details
Pricing is available for both cold emailing and email tracking featuresLikelihood to Renew
HubSpot CRM
HubSpot CRM 9.3
Based on 7 answers
Because it's integrated with HubSpot marketing platform, which is indispensable, and works simply and seamlessly with the marketing platform. The CRM is intuitive, never a time burden, and makes doing business development work a whole lot easier and enjoyable. I think at this point it's safe and fair to say we would be somewhat lost without the CRM.
President
WeidertMarketing and Advertising, 11-50 employees
Saleshandy
No score
No answers yet
No answers on this topic
Usability
HubSpot CRM
HubSpot CRM 8.8
Based on 568 answers
HubSpot CRM is very intuitive and the tool is easy to learn, it may have a small learning curve but once you get it, its very easy. The visualization and organization of data is much much better than most CRMs. Customization is possible wherever needed. Email sequencing is good and notification of email activity is amazing.
Chief Innovation Advisor- UX Design
Vrunik SolutionsDesign, 11-50 employees
Saleshandy
Saleshandy 4.0
Based on 1 answer
I assume (I still can't be 100% sure) that if they had cared about my business, it would have worked for what I needed it to do, which was track open e-mails and clicked links.

Verified User
Vice-President in Sales
Financial Services Company, 1-10 employeesPerformance
HubSpot CRM
No score
No answers yet
No answers on this topic
Saleshandy
Saleshandy 2.0
Based on 2 answers
Due to me using the software for very long and their terrible customer service, this is why I rated them low. I did notice that when sending e-mails it does take a while for the e-mail to go through, but then the e-mail hits the inbox very quickly. Also, their site and live chat did have problems. I mentioned this to them and they eventually fixed the live chat, but then they ignored the site issues I had which is when I opened two tabs, one tab would show one thing, and the other tab an entirely different thing within my account. It was very confusing and wasted my time trying to figure out if what I had done actually saved.

Verified User
Vice-President in Sales
Financial Services Company, 1-10 employeesSupport Rating
HubSpot CRM
HubSpot CRM 8.2
Based on 18 answers
I love the HubSpot support team - they have always been fantastic to work with and extremely helpful. Whether it's via chat or an email, I never wait long for a response and they don't just "answer the question." They dig deep with you when figuring out a solution, and make sure to give you all the information you need to ensure you're ready to go.
Director of Client Care
Marketing NinjasMarketing and Advertising, 1-10 employees
Saleshandy
No score
No answers yet
No answers on this topic
Implementation Rating
HubSpot CRM
HubSpot CRM 9.1
Based on 10 answers
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
President
WeidertMarketing and Advertising, 11-50 employees
Saleshandy
No score
No answers yet
No answers on this topic
Alternatives Considered
HubSpot CRM
Hubspot CRM is a way of Zoho CRM in terms of many aspects - such as functionalities, ability to make changes, flexibility, data visual dashboards, email sequences, logic-based workflows, and many more. Also, the data flow between marketing and sales on HubSpot helps both teams take informed decisions which were not happening with a Zoho CRM.
Regional Head - Inside Sales
DarwinboxHuman Resources, 501-1000 employees
Saleshandy
I'm now searching for an alternative to SalesHandy

Verified User
Vice-President in Sales
Financial Services Company, 1-10 employeesReturn on Investment
HubSpot CRM
- As a sales rep, I just wanted something easy to use that would track my daily interactions and my work within the funnel. It did a good job with the funnel, but was a challenge on the daily interactions.
- Hubspot was able to do a great job with outbound sales outreach automation by setting up sequences and generic emails. It also did a great job of tracking click rates and engagement of the emails, which was really helpful.
- I loved that it integrated into my GMAIL, so I could track my activities and outreach, and also know when people were opening my emails, so that I could push on those prospects harder.
Account Executive
Virti, IncComputer Software, 11-50 employees
Saleshandy
- Lead generation increased
- Sales Engagement saves a lot time
Senior Sales Engineer
Sales Monk IncMarketing & Advertising, 201-500 employees