What users are saying about
60 Ratings
60 Ratings
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Score 7.6 out of 100
6 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

IBM BPM

Have your process first on paperIts important to first document the process before venturing into BPMS. It will save a lot of pain and heartaches. A BPM tool is nomagic bullet, it merely automates your process. Its upto you to put visibility and tracking on top of it. Provide monitoring so thatyou get a chance to improve your process continously.BPM is not an applicationIf you are trying to build an application with BPM, chances are that your are alraedy failing. BPM must be a strategic initiative for anorganization. Yes, you build Dashboards, Reports and other software in BPMS, however you do it at a process level not at an applicationlevel.http://bpmstech.blogspot.com/2011/05/bpm-initiative.htmlKnow the difference between process data and business datahttp://bpmstech.blogspot.com/2011/05/lombardi-best-practices.htmlhttp://bpmstech.blogspot.com/2012/02/bpm-system-architecture.html
Prasanna Selvaraj | TrustRadius Reviewer

webMethods BPM

No answers on this topic

Feature Rating Comparison

Reporting & Analytics

IBM BPM
2.0
webMethods BPM
Dashboards
IBM BPM
2.0
webMethods BPM
Standard reports
IBM BPM
2.0
webMethods BPM
Custom reports
IBM BPM
2.0
webMethods BPM

Process Engine

IBM BPM
8.0
webMethods BPM
Process designer
IBM BPM
9.0
webMethods BPM
Process simulation
IBM BPM
7.0
webMethods BPM
Business rules engine
IBM BPM
10.0
webMethods BPM
SOA support
IBM BPM
9.0
webMethods BPM
Process player
IBM BPM
8.0
webMethods BPM
Support for modeling languages
IBM BPM
8.0
webMethods BPM
Form builder
IBM BPM
8.0
webMethods BPM
Model execution
IBM BPM
5.0
webMethods BPM

Collaboration

IBM BPM
4.0
webMethods BPM
Social collaboration tools
IBM BPM
4.0
webMethods BPM

Content Management Capabilties

IBM BPM
8.0
webMethods BPM
Content management
IBM BPM
8.0
webMethods BPM

Pros

IBM BPM

  • System does a great job normalizing business process and automating order processing tasks. Before TeamWorks, the process was much more manual and more expensive staff ($65k to $70K) were required to manage the process. Since implementing TeamWorks, we need much lower-skilled workers to manage order processing.
  • System ensures that we have consistent data across all systems.
  • Rules engine is really the “company playbook” – it is the heart and soul of how the company works. It handles thousands of orders per day
Anonymous | TrustRadius Reviewer

webMethods BPM

No answers on this topic

Cons

IBM BPM

  • Performance - due to high I/O with DB some of the times the flow responds slowly to changes.
  • Supporting coarse-grained services. Some of the services with nested objects and cyclical references do not generate the types on the BPM side.
  • Support a higher number of in flight instances - the system chokes and behaves erratically once the active instances goes above 20K.
Keshava Murthy B S | TrustRadius Reviewer

webMethods BPM

No answers on this topic

Likelihood to Renew

IBM BPM

IBM BPM 8.0
Based on 4 answers
This particular decision will be made by other people. Overall IBM BPM is the best BPM engine that I have worked with. It is implemented at our company and IT and business are already somewhat familiar with it. Therefore if asked I will recommend renewal as long as the price is reasonable.
Anonymous | TrustRadius Reviewer

webMethods BPM

No score
No answers yet
No answers on this topic

Usability

IBM BPM

IBM BPM 8.0
Based on 2 answers
• The system is easy enough to use but, by definition, is a complex tool. However, they have done a good job generally balancing tool complexity / capability with usability. When comparing to MS Biz Talk, for example, Biz Talk has less functionality but is actually harder to use.
• Software is very flexible. For somebody with the right technical background, it’s quite easy to write some Java code to overcome any hurdles or make the product do what is needed
Anonymous | TrustRadius Reviewer

webMethods BPM

No score
No answers yet
No answers on this topic

Support Rating

IBM BPM

IBM BPM 9.0
Based on 1 answer
• Always get a response to a support ticket in less than 2 hours
• Urgent tickets are usually responded to within 15 minutes
• Support staff generally are familiar with our setup and it’s not necessary to explain things multiple times – frequently talk to the same person who is very familiar with our setup
Anonymous | TrustRadius Reviewer

webMethods BPM

No score
No answers yet
No answers on this topic

In-Person Training

IBM BPM

IBM BPM 9.0
Based on 1 answer
• Attended on premise sysadmin training for 4 days, 8 hours per day. Although further follow-up training was available, I never felt the need to go back. Training was very hands-on with real modeling (rather than just following a manual). Very effective.
Anonymous | TrustRadius Reviewer

webMethods BPM

No score
No answers yet
No answers on this topic

Implementation Rating

IBM BPM

IBM BPM 9.0
Based on 1 answer
• Very satisfied – not too difficult at all.
• We had a consultant available as part of our contract, but we didn’t really need to use (except for some advice on ActiveDirectory and single sign-on)
Anonymous | TrustRadius Reviewer

webMethods BPM

No score
No answers yet
No answers on this topic

Alternatives Considered

IBM BPM

Pega Pega is a comprehensive suite which offers a unique theme of BPM development in the market. A no-coding approach based on rules with inheritance makes Pega a very powerful product. However Pega, falls short on integration centric capabilities and very rigid to customize. On the other hand IBM comes with array of products which suits needs of varying degree. Advanced integration is solved by BPEL Process Server which has support for state based patterns and mediation. Dynamic rules and event management can be solved with WODM, Cloud to on-premise connectivity with Cast Iron, Enterprise gateway and security usecases with DataPower, Social BPM with IBM BPM , WODM, mobify with Worklight.Pega has a little bit of eveything here and there. It solves the dynamic rule management, brings out the flavor of Social BPM and mobility with Antenna ( I guess) and predictive analytics as well in one single suite. There are certain usecases which needs to have a little bit of everything, however this little bits and pieces of functionality when its blows, Pega would have problems to scale. With IBM its a bit nightmare to maintain a variety of technologies, however you can wish to go for one without the other and go for something only when you truly need it.Pega vs IBMIts difficult to pick a winner. In nutshell when you want a full scale BPM with rich integration capabilities go for IBM BPM. On the other hand if you hava mature integration capability already, Pega can yield quick results for you as well. Pega's strength is its methodology. IBM BPM's strength is integration. Actually you can't go wrong with both in terms of implementation. My strong recommendation is to invest time to process analysis and pick a good vendor to support consulting and implementation.
Prasanna Selvaraj | TrustRadius Reviewer

webMethods BPM

No answers on this topic

Scalability

IBM BPM

IBM BPM 10.0
Based on 1 answer
It scales from small team interactions to business processes serving thousands of employees, as well as straight-through-processing needs that go well beyond. Of course, scale is always in the eye of the beholder, but IBM BPM does a good job of giving you all of the hooks, APIs, and data that you need to take on whatever scaling approaches you need to meet the load
Scott Francis | TrustRadius Reviewer

webMethods BPM

No score
No answers yet
No answers on this topic

Return on Investment

IBM BPM

  • In the case of retail origination, the back office required for processing was reduced by 50%. The cases sent to credit assessment were also reduced by 50%. The quality at the origin was improved by 10%.
  • By having detailed tracking for each request, the audit reports stopped being unfavorable.
  • It is a fundamental pillar in our digital growth, allowing us to align our processes to our business needs.
Efrain Pereiro | TrustRadius Reviewer

webMethods BPM

No answers on this topic

Pricing Details

IBM BPM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

webMethods BPM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

IBM BPM
9.0
webMethods BPM

Likelihood to Renew

IBM BPM
8.0
webMethods BPM

Usability

IBM BPM
8.0
webMethods BPM

Support Rating

IBM BPM
9.0
webMethods BPM

In-Person Training

IBM BPM
9.0
webMethods BPM

Implementation Rating

IBM BPM
9.0
webMethods BPM

Scalability

IBM BPM
10.0
webMethods BPM

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