9 Ratings
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Score 9.5 out of 100
24 Ratings
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Score 7.6 out of 100

Attribute Ratings

  • IBM Watson Machine Learning is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

10.0

IBM Watson Machine Learning

100%
2 Ratings
7.4

Dragon Speech Recognition

74%
6 Ratings

Support Rating

4.0

IBM Watson Machine Learning

40%
2 Ratings
2.0

Dragon Speech Recognition

20%
2 Ratings

Likelihood to Recommend

IBM

IBM Watson Machine Learning is an AI-based scalable self-learning model for any type of business. It can be used to help any company automate repetitive tasks, predict future trends, and make data-driven decisions. I used it to predict stock prices based on certain variables. It works well, cost me nothing, and gives me the ability to create my own AI-based models that I can use for any purpose.
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Nuance

My job requires that I produce lengthy and detailed minutes of meetings and Nuance Dragon Speech Recognition is absolutely ideally suited for this purpose. Notably, meetings are recorded and it is extremely easy to playback the recording of meetings while dictating notes. This is a remarkable saving in time and effort in producing minutes that might otherwise take a few days. I cannot think of any scenario where it would be less appropriate to use Nuance Dragon Speech Recognition other than in a situation where it is not possible to dictate for whatever reason.
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Pros

IBM

  • Good machine learning tool
  • Easy integration
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Nuance

  • The main advantage is that it calibrates itself around your tone and accent.
  • Integration with many apps and operative system is good.
  • Integrating custom words and acronyms is very easy, so, over time, recognition becomes very precise and customized.
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Cons

IBM

  • Proper usage of REST API documentation is missing.
  • Not localization friendly, cannot support regional or local language documents.
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Nuance

  • Editing--sometimes it takes several attempts to get the right word
  • Buffering the spoken words for very fast talkers
  • System resource hog
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Pricing Details

IBM Watson Machine Learning

Starting Price

Editions & Modules

IBM Watson Machine Learning editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Dragon Speech Recognition

    Starting Price

    $0

    Editions & Modules

    Dragon Speech Recognition editions and modules pricing
    EditionModules
    Dragon Professional AnywhereContact sales team1
    Dragon Legal AnywhereContact sales team2
    Dragon Law EnforcementContact sales team3
    Dragon Professional Individual, v155004
    Dragon Legal Individual, v155005
    Dragon Anywhere14.996

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    IBM

    No answers on this topic

    Nuance

    • Nuance Dragon Speech Recognition is not up to par with any of the other AI voice recognition technologies currently available
    • The software is also very buggy and crashes frequently
    • Punctuation also seems like an afterthought for Nuance Dragon Speech Recognition software--requiring the user to speak out each comma, period, etc.
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    Support Rating

    IBM

    IBM had a hard time providing business level support. There were a lot of data scientists and technology experts but rarely a simple business person shows up. Also the way IBM operates IBM Consulting has competing priorities as compared to IBM Technology. This has resulted in a lot of confusion at the client's end.
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    Nuance

    One of the worst companies in terms of customer service getting the download file because of a laptop upgrade took me months of work. No jokes.
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    Alternatives Considered

    IBM

    We have been using Microsoft Azure as a machine learning tool. But the challenges remain the same. These are all tools that you need a robust analysis before a decision on the tool. Unfortunately, the technology company cannot make that determination due to lack of core business understanding. Without that the project is doomed.
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    Nuance

    Nuance Dragon uses recognition models based on the analysis of thousands of voice and text samples when users set and train their user profile. The created user profiles are then modified based on their sound (acoustic model) as well as the words and expressions used (vocabulary and corresponding language model). This synchronization method takes into account users' various accents and speech patterns. Dictation is 3 three times faster when compared to other recognition software.
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    Return on Investment

    IBM

    • Create secure business environment.
    • Save upto 90% of manual labor.
    • Improve my sales and marketing ROI.
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    Nuance

    • Nuance Dragon Speech Recognition has made it easier to dictate progress notes
    • Nuance Dragon Speech Recognition has made seeing patients more efficient
    • Nuance Dragon Speech Recognition was a little expensive for our smaller practice
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