Infor Adage (Discontinued) vs. Odoo

It is a factory process ERP suitable for flow manufacturing, perhaps the best in its class for functionality and value. Great for medium sized manufacturers.. especially food manufacturers.

Incentivized

The software is really good for managing inputs and inventory as well as maintaining traceability. The "track picking moves" functionality lets you look into a specific lot or serial numbers and view all the product moves that occurred with that lot. However, some navigation is not intuitive. For example, if I click on an item in the BoM of an assembly, then click the back button to go back to the assembly, the site goes all the way back to the home screen. Some of these quirks mean that there is a learning curve for the software, but overall the tracking is very good.

Incentivized

• Stability, it reminds of a old COBOL system found in plants. It just runs and never stops.
• Established, Infor Adage made an A grade platform.
• Support, even though Infor Adage is not supporting it anymore, other companies are still developing add ons for it.

Incentivized

• Ignore requests for support
• continue to collect money from users through micro-charges; apps, supports, etc.
• Offer no support when they do finally respond, saying that it's the app developer's duty.
• Creates a system that forces people that are good with software systems to pay for support

• Infor has moved onto their new manufacturing package, so they have slowed in their development of Adage, and the user interface is a bit dated, but functional. It could use a technical refresh on the operator screens and access. It is not web based.
• Integration with EDI is weak. There is poor support for ASNs (Advanced Ship Noticies) and freight management has to be brought in from the outside.
• Security takes a while to update and administer.

Incentivized

• Community version is sometimes hard to maintain, needs some on-premise knowledge (IT) or having business with an Odoo partner that is sometimes expensive and unreliable.
• Enterprise version is as expensive as other ERP in the market.
• Reporting is horrible, not a lot of possibility to integrate seamlessly with a third party BI platform.

Incentivized

I would give it an average rating despite being easy to use, but the user interface is very poor and not intuitive at all which makes the whole experience not that good. Also, the system is not mobile friendly at all which is annoying if you want to check something on the go.

Incentivized

Easy - there is NO SUPPORT (like in ABSOLUTELY NOTHING!!!!!!!). Even for legally mandatory requirements where the system MUST work, they will gladly take a month to get back to you with a NON-answer. We couldn't even get our bank statements correctly into Odoo for 2 months - leading to no reconciliation and the company accounts were a mess (still are!!) as a result - Completely irresponsible. Have not EVEN had an apology from Odoo - they couldn't care less !!

I was not here for when Adage was introduced but I can say having had experience with Oracle I can say that it can hold its own. When it gets down to, Adage is easier and cheaper to maintain then other ERP's. It can do the same tasks other ERP's can do and does them well.

Incentivized

I selected Odoo because it is all in the cloud online and it is very easy to conect from everywhere, but then it did nos suit what we wanted in other fields and the service was poor,so we deceided to cancel the contract, but never get our money back since november 2020.

• It's scaled well with our company, and we haven't seen the need to switch packages, it works well for us.
• Our IT staff doesn't spend time fighting application or data failures, it's a clean running package (we have an IT staff of 3).
• We can get our work done, and it handles business loads well.

Incentivized

• The integration of the support department in the sales processes was easily carried out by implementing Odoo.
• Improved functionality and UI of the sales and logistics related processes in the company.

Incentivized