Intercom vs. Aurea Campaign Manager
Intercom vs. Aurea Campaign Manager
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat | |
Aurea Campaign Manager | N/A | Lyris HQ is a SaaS digital marketing platform including email messaging, landing page creation and web analytics. Best-known as an email marketing vendor, and the Lyris web analytics product was acquired from ClickTracks in 1996 and subsequently re-branded and tightly integrated with the other Lyris HQ capabilities. Unlike Google Analytics and Coremetrics, for example, Lyris uses server log file technology rather than page tags. Lyris was acquired by Aurea and the Lyris HQ cloud product… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | — | ||||||||||||||
More Pricing Information |
Intercom | Aurea Campaign Manager | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Email & Online Marketing |
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Reporting & Analytics |
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Intercom | Aurea Campaign Manager | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | ReachMail Score 10.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | VerticalResponse Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Emma by Marigold Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intercom | Aurea Campaign Manager | |
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Likelihood to Recommend | 9.0 (263 ratings) | 8.0 (5 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | 8.0 (3 ratings) |
Usability | 8.8 (171 ratings) | 8.0 (1 ratings) |
Availability | 9.1 (1 ratings) | 9.0 (1 ratings) |
Performance | 9.1 (1 ratings) | 6.0 (1 ratings) |
Support Rating | 7.1 (10 ratings) | 8.0 (1 ratings) |
Online Training | 8.1 (2 ratings) | 5.0 (1 ratings) |
Implementation Rating | 7.5 (5 ratings) | 6.0 (1 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | Aurea Campaign Manager | |
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Likelihood to Recommend | Intercom | Aurea |
Pros | Intercom | Aurea |
Cons | Intercom | Aurea |
Likelihood to Renew | Intercom | Aurea |
Usability | Intercom | Aurea |
Reliability and Availability | Intercom | Aurea |
Performance | Intercom | Aurea |
Support Rating | Intercom | Aurea |
Online Training | Intercom | Aurea No answers on this topic |
Implementation Rating | Intercom | Aurea |
Alternatives Considered | Intercom | Aurea |
Return on Investment | Intercom | Aurea |
ScreenShots | Intercom Screenshots | Aurea Campaign Manager Screenshots |