Likelihood to Recommend Intermapper is a light weight, quick and easy to use monitoring application. It will get you up and monitoring key infrastructure devices with a simple management interface and effective alert system that doesn't generate a lot of noise. It provides mobile device access through a web interface and is relatively inexpensive.
Read full review This program works from the roots of the problem and creates a professional matrix for each of its users. This will give them more skills and resources to carry out tasks and reduce the difficulties of operating each of the processes of my work, as well as being An ally for the manipulation and operability of all your master data; Prometheus is very easy to recommend since it is a program that fulfills its mission.
Read full review Pros The best thing about Intermapper is that it is map-based. You start by building your map, which is done completely automatically. I've used many different monitoring software packages, Solarwinds, Nagios, Opmanager, and it is a royal PITA to create live maps with those. Another great feature is that it shows you, visually, the bandwidth utilization of your network by using "ants" and color codes. Incredibly useful. Alarms are very easy to setup, again much easier than the packages mentioned above. Read full review Best monitoring tool that have covered all aspects of our environment of my organization with it's useful metrics. Great support team offers support 24/7 and very dedicated. It provides excellent insights from a variety of metrics. Cloud native tools compatibility and support, push/pull options for easier metrics. Read full review Cons Setting up probes in bulk can be difficult, so it can take a long time to get the system set up correctly to start. Sometimes the probes can be sensitive and report false positives. Interface can be a little clunky and non intuitive at times. Read full review As I said earlier I have not encountered any major drawback just minor challenges like new users may find Prometheus a bit overwhelming with its different modules can bring confusion. Also they can face issues with PromQL can be somehow complex while building an advanced dashboard. Read full review Usability It is usable and one can learn if few people in the team are already using it. It can be difficult to understand at the beginning because of non intuitive UI and syntax of the rules. So, I've gone for 7 points as there is some room for improvement in user interface and rules syntax.
Read full review Support Rating The product works well and is very easy to maintain. As such, we haven't had many occasions to use support. When we have called them they were easy to contact and responsive to our questions. We have had the product for years and it may have been a year or better since the last time we contacted them.
Read full review Never had to reach out to them.
Read full review Alternatives Considered Read full review Highly customized pricing plans to choose from. Lower pricing for the same features compared to competitors. Easy to reach the support team, which provided detailed documentation and helped set up the Prometheus. Monitoring metrics gets very easy after the integration with Grafana. It also has a sophisticated alert setting mechanism to ensure we don't miss anything critical.
Read full review Return on Investment Downtime costs money. Every minute we can get ahead of an outage is time that a plant is not sitting there waiting. We don't need to wait for a call from a plant, we know they are down immediately and we can begin troubleshooting. Read full review We are still working on the ROI The ROI mentioned during the purchase has not been achieved, however this could be due to lack of data from our side. 2 years of implementation is too early to calculate and confirm the ROI. Read full review ScreenShots