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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Less Annoying CRM

    Score9.8 out of 10
    N/ALess Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.

    $15

    per month per user

    NMI Merchant Central

    Score8.8 out of 10
    N/ANMI Merchant Central, formerly IRIS CRM, is a payments-focused Customer Relationship Management (CRM) platform for independent sales organizations, banks, payment facilitators, and software providers. It manages the merchant lifecycle from prospecting and onboarding through underwriting, boarding, support, residuals, reporting, and portfolio management.N/A
    Pricing
    Less Annoying CRMNMI Merchant Central
    Editions & Modules
    Always
    $15
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Less Annoying CRMNMI Merchant Central
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.
    More Pricing Information
    Community Pulse
    Less Annoying CRMNMI Merchant Central
    Considered Both Products
    Less Annoying CRM
    No answer on this topic
    Network Merchants, LLC (NMI)
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    56 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    56 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    56 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    55 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    54 Answers
    No answers on this topic
    Features
    Less Annoying CRMNMI Merchant Central
    Sales Force Automation
    Comparison of Sales Force Automation features of Less Annoying CRM and NMI Merchant Central
    Feature
    Less Annoying CRM
    9.1
    64 Ratings
    15% above category average
    NMI Merchant Central
    -
    Ratings
    Customer data management / contact management9.963 Ratings00 Ratings
    Workflow management9.555 Ratings00 Ratings
    Territory management8.124 Ratings00 Ratings
    Opportunity management9.947 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.751 Ratings00 Ratings
    Contract management8.425 Ratings00 Ratings
    Quote & order management7.721 Ratings00 Ratings
    Interaction tracking9.945 Ratings00 Ratings
    Channel / partner relationship management8.727 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Less Annoying CRM and NMI Merchant Central
    Feature
    Less Annoying CRM
    9.9
    54 Ratings
    25% above category average
    NMI Merchant Central
    -
    Ratings
    Case management9.947 Ratings00 Ratings
    Help desk management9.948 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Less Annoying CRM and NMI Merchant Central
    Feature
    Less Annoying CRM
    8.8
    40 Ratings
    13% above category average
    NMI Merchant Central
    -
    Ratings
    Lead management9.039 Ratings00 Ratings
    Email marketing8.621 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Less Annoying CRM and NMI Merchant Central
    Feature
    Less Annoying CRM
    9.7
    52 Ratings
    23% above category average
    NMI Merchant Central
    -
    Ratings
    Task management9.951 Ratings00 Ratings
    Reporting9.537 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Less Annoying CRM and NMI Merchant Central
    Feature
    Less Annoying CRM
    8.7
    37 Ratings
    13% above category average
    NMI Merchant Central
    -
    Ratings
    Forecasting7.817 Ratings00 Ratings
    Pipeline visualization8.432 Ratings00 Ratings
    Customizable reports9.927 Ratings00 Ratings
    Customization
    Comparison of Customization features of Less Annoying CRM and NMI Merchant Central
    Feature
    Less Annoying CRM
    8.8
    53 Ratings
    14% above category average
    NMI Merchant Central
    -
    Ratings
    Custom fields9.752 Ratings00 Ratings
    Scripting environment8.311 Ratings00 Ratings
    API for custom integration8.510 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Less Annoying CRM and NMI Merchant Central
    Feature
    Less Annoying CRM
    8.6
    11 Ratings
    13% above category average
    NMI Merchant Central
    -
    Ratings
    Marketing automation8.711 Ratings00 Ratings
    Compensation management8.64 Ratings00 Ratings
    Platform
    Comparison of Platform features of Less Annoying CRM and NMI Merchant Central
    Feature
    Less Annoying CRM
    9.9
    34 Ratings
    26% above category average
    NMI Merchant Central
    -
    Ratings
    Mobile access9.934 Ratings00 Ratings
    Security
    Comparison of Security features of Less Annoying CRM and NMI Merchant Central
    Feature
    Less Annoying CRM
    10.0
    31 Ratings
    17% above category average
    NMI Merchant Central
    -
    Ratings
    Role-based user permissions10.031 Ratings00 Ratings
    Best Alternatives
    Less Annoying CRMNMI Merchant Central
    Small Businesses
    Salesflare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Less Annoying CRMNMI Merchant Central
    Likelihood to Recommend
    9.9
    (65 ratings)
    9.0
    (3 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.9
    (51 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.1
    (30 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Less Annoying CRMNMI Merchant Central
    Likelihood to Recommend
    Less Annoying CRM
    This is the perfect solution for companies looking for a simple and easy-to-use CRM that also has valuable features and functionalities that their business needs. The price is fantastic and the customer service is responsive, friendly and caring. The ability to sync Less Annoying CRM with other programs is a plus. I love that they continue to introduce new features that are helpful.
    Read full review
    Network Merchants, LLC (NMI)
    It’s been 2 years since IRIS CRM is supporting me by supporting my business and I have seen enormous progress in my business so far which is a really good sign and is enough for me to be satisfied with it. According to me and as I have observed it is fully loaded with many useful tools that can help in uplifting a business. Removes the manual cycle from me entering every people's hours exclusively. We really evaluated Bullhorn cover and tab it was not awful by any means.
    Incentivized
    Read full review
    Pros
    Less Annoying CRM
    • Simple, intuitive usage
    • Daily agenda emails
    • Ease of moving calendar / action items around, closing out
    • Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone!
    Read full review
    Network Merchants, LLC (NMI)
    • the new clients can be onboarded within minutes and this stands out among other competitive applications
    • has ROI calculator within the website making it hassle free
    • Shows up risk flags of clients with special monitorX
    Incentivized
    Read full review
    Cons
    Less Annoying CRM
    • The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
    • I really don't have anything else to add. LACRM is perfect for us.
    Read full review
    Network Merchants, LLC (NMI)
    • Some minor design issues in the record communication interface. For example, replying to an existing email thread within the record set does not capture the entire communication or signatures.
    • Workflow customization is not easy for all users and can require some coding skills on the back end.
    • Linking forms from external websites is one feature that isn't very intuitive. Some leads are better inputted manually.
    Incentivized
    Read full review
    Likelihood to Renew
    Less Annoying CRM
    Excellent product which meets my needs of a complex industry
    Read full review
    Network Merchants, LLC (NMI)
    No answers on this topic
    Usability
    Less Annoying CRM
    The biggest reason I came to Less Annoying CRM was how simple it was to use and how powerful it is. The learning curve is very small, and I was able to start using it in a productive way right from the beginning. When I had questions or asked for suggestions the CRM Coaches at the company responded immediately and made sure my questions were answered.
    Read full review
    Network Merchants, LLC (NMI)
    It is a wonderful software with an automated messaging service. It has helped us in having a better knowledge of our customer’s needs, preferences, and habits, and by knowing all these we have improved our business. Security is my basic concern and the fact that it has a disabled human element from the business equation are the things that I don’t really like in it.
    Incentivized
    Read full review
    Support Rating
    Less Annoying CRM
    I can't stress enough, how Less Annoying CRM's Customer Service is the absolute best thing. You're never going to be waiting weeks for a response. You're always going to know someone will call you back. They don't forget you or lose your ticket. And If you don't THINK something can be done with Less Annoying CRM, write or call Customer Service, and they are sure to have a wealth of information and ideas to offer you. They really are about helping you find simple solutions that work! They are SMART about workflows and productivity!
    Incentivized
    Read full review
    Network Merchants, LLC (NMI)
    It has enabled us to keep a record of the demographics of our clients and eventually we can develop a better understanding of our clients that will lead us to uplift our business. With its amazing sales tool, we have developed a strong relationship with our clients, and helped us in creating a good brand image. We really adore the convenience of managing and reporting data. It is quite easy to handle and all our business is depended on it and it helped us in gaining more loyal customers.
    Incentivized
    Read full review
    Implementation Rating
    Less Annoying CRM
    After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed
    Read full review
    Network Merchants, LLC (NMI)
    No answers on this topic
    Alternatives Considered
    Less Annoying CRM
    No CRM comes ready to run out of the box. But Less Annoying CRM is close to it. It all comes down to your needs . To get started Less Annoying CRM is by far the fastest and easiest route. Less Annoying CRM doesn't have all the bells and jingles rather more or less what you need. With all other CRM's I've used and evaluated you need to go through "a setup" which either cost you money and/or your time. I figure if it takes a setup involving people (consultants) before getting started it says a lot about the flexibility in terms of what your can do later on.
    Read full review
    Network Merchants, LLC (NMI)
    The one thing I loved about the agreement express over AuditGenius was the organization of loans to be audited, it is very organised as per the client and his portfolio and shows up flags while the AuditGenius has the list and seems very odd. But also in customer usage, I found many of my business partners using agreement express for the quick onboarding and also for ROI which indeed gave me a strong feeling about the application.
    Incentivized
    Read full review
    Return on Investment
    Less Annoying CRM
    • Not just storage of information, but utilizing that information to build stronger relationships with clients
    • Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales!
    Read full review
    Network Merchants, LLC (NMI)
    • The cost is a bit higher than other options (~$1300/mo), which can be seen as a negative in an absolute sense.
    • The improvement in workflow management has been significant, and has saved at least 50 man-hours per week across our organization.
    • Accurate rolling sales data reporting has been critical in defining quality metrics. This benefit is more indirect, but it has allowed us to better respond to changes in customer complaint trending.
    Incentivized
    Read full review
    ScreenShots

    Less Annoying CRM Screenshots

    Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.