ITRS Geneos vs. StackState

ITRS Geneos is well suited in any situation where uptime is mission critical.

Incentivized

StackState is suitable for 1000+ hosts. Sometimes specific applications can take higher development time. Well suited for hybrid platforms to build end to end service alarms and service views. Advanced UI navigation might require some training. It is not a simple download and deploy software. It will require development in an agile model. Where newer versions are deployed to suit exact client requirements. Support contract with the StackState Engineer for development of use-cases is required and very useful.

• ITRS Geneos has many built-in plugins to integrate with other widely used tools like Control-M.
• Apart from being the monitoring tool, it provides different features like capacity planning and log analytics.
• ITRS Geneos' new UI is quick, responsive and user-friendly.

Incentivized

• Giving observability of the entire IT stack
• Custom alerting options.
• Ingesting many different types of data.
• Requesting new features is encouraged and they often add them quite quickly.

• The only problem I really had was the adjustment abilities of the GUI, otherwise it was a great product.

Incentivized

• Can't think of anything yet.

Some elements of the product haven't had the usability upgrade yet and can be a bit technical. This is to be expected as they are trying to solve complex problems. I am sure that in the future, steps will be made to simplify this as well for the users / administrators / developers of the platform.

ITRS Geneos support is well managed by its wide variety of options like live chat, query submissions, 24/7 on-call support, self help and of course well-documented details about its features and troubleshooting methods. ITRS Geneos is being used by many big size organizations because it is a stable product with a good pool of knowledge available about it.

Incentivized

It's swift, they're thinking along with us. It's a "collaboration approach" rather than a (traditional) customer-supplier relation. Out new ideas are taken in concern and often ends up in enhancements of StackState

Every tool that competes in the market with ITRS Geneos has its own capabilities and shortcomings. For our project, ITRS Geneos stands out since it is a stable product with a long history of serving large organizations with huge number of components to monitor. ITRS Geneos has upgraded itself to a new and better GUI interface and has offered integration with different tools.

Incentivized

• Prevented losses in trades
• Efficient server maintenance
• Preventative server maintenance

Incentivized

• Increased visibility of all resources in cloud to 100%.
• Deviated stages are able to detect problems before their occurrence. However, [it] needs tunings for false alarms.