Jira Align vs. TaskRay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jira Align
Score 7.9 out of 10
N/A
Jira Align (formerly AgileCraft) is an enterprise-ready project management solution, now from Atlassian (acquired May 2019).
$27,000
per year
TaskRay
Score 8.0 out of 10
N/A
TaskRay is a project management platform for managing project within Salesforce. It enables work to be planned quickly and efficiently, across geographically distributed teams. It supports collaboration using Chatter groups, and file sharing.
$15
per month
Pricing
Jira AlignTaskRay
Editions & Modules
Starting Price
$27,000.00
per year
Maximum Price
$3,987,600.00
per year
TaskRay
$25.00
per month
Offerings
Pricing Offerings
Jira AlignTaskRay
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Jira AlignTaskRay
Project Management
Comparison of Project Management features of Product A and Product B
Jira Align
7.6
20 Ratings
1% below category average
TaskRay
8.6
5 Ratings
12% above category average
Task Management9.220 Ratings8.75 Ratings
Resource Management8.420 Ratings8.34 Ratings
Gantt Charts8.515 Ratings9.34 Ratings
Scheduling5.616 Ratings10.04 Ratings
Support for Agile Methodology9.519 Ratings8.34 Ratings
Support for Waterfall Methodology4.412 Ratings8.02 Ratings
Document Management4.516 Ratings6.32 Ratings
Email integration8.516 Ratings9.02 Ratings
Mobile Access4.513 Ratings9.02 Ratings
Timesheet Tracking9.614 Ratings10.01 Ratings
Change request and Case Management8.918 Ratings8.02 Ratings
Budget and Expense Management8.010 Ratings8.02 Ratings
Workflow Automation00 Ratings9.05 Ratings
Team Collaboration00 Ratings9.05 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Jira Align
-
Ratings
TaskRay
8.5
3 Ratings
13% above category average
Invoicing00 Ratings8.01 Ratings
Project & financial reporting00 Ratings9.03 Ratings
Integration with accounting software00 Ratings8.52 Ratings
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Jira AlignTaskRay
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User Ratings
Jira AlignTaskRay
Likelihood to Recommend
9.2
(20 ratings)
8.3
(5 ratings)
Likelihood to Renew
10.0
(2 ratings)
10.0
(1 ratings)
Usability
5.2
(2 ratings)
10.0
(1 ratings)
Support Rating
7.0
(11 ratings)
10.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
10.0
(1 ratings)
Vendor post-sale
9.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Jira AlignTaskRay
Likelihood to Recommend
Atlassian
The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
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Bracket Labs
TaskRay is a great solution for small to medium sized businesses running multiple projects at the same time. It is very cost effective and their development team is actively adding new functionality regularly. If you prefer working from a tiled Kanban board view, this is highly worth evaluating.
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Pros
Atlassian
  • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
  • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
  • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
  • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
  • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
  • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
  • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
  • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
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Bracket Labs
  • Onboarding Templates
  • Scheduling Onboarding tasks and assignments to client and employees
  • Creating project logs so that everyone knows what is being worked on
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Cons
Atlassian
  • The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
  • The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
  • The interface on some smaller portions of the software are sometimes difficult to understand.
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Bracket Labs
  • Unfortunately TaskRay does not allow us to share templates externally with customers.
  • We have employees all over the world and we don't think TaskRay will support other languages such as Japanese. Note, I am speaking with a sales rep next week to confirm this, so we may be incorrect.
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Likelihood to Renew
Atlassian
There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.
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Bracket Labs
It's hands-down the best PM tool we have ever used. Nothing compares in ease of use and being easy to learn. It also looks great and makes sense immediately
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Usability
Atlassian
Most of the things are easily manageable except certain things that are hidden and you need to ask teammates who are aware of how they can link attachements in the comment section and so on.
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Bracket Labs
Easy Easy Easy to use
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Support Rating
Atlassian
Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.
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Bracket Labs
I have not had many support issues but when I have, they have been courteous helpful, and solved the issue
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Implementation Rating
Atlassian
No answers on this topic
Bracket Labs
Again, just like the app, the implementation was very easy.
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Alternatives Considered
Atlassian
Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.
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Bracket Labs
We are still in our year long evaluation process. But TaskRay has been the easiest, and most successfully adopted tool so far. Even if we do not end up choosing TaskRay, I do not regret implementing the system or the experience working with the team at TaskRay. The only reason we may not end up going with TaskRay is lack of templates and slightly stunted reporting features (this is mainly due to Salesforce limitations). Our organization is growing so quickly, we need to consider tools that are better able to regiment processes in a larger group of Customer Service Representatives and give management more detailed insight into those activities.
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Return on Investment
Atlassian
  • It has positively impacted our tech teams, allowing them to better organize the tasks and items they are working on and has greatly improved their ability to communicate & review these tasks with other teams.
  • I believe it negatively impacted other departments as lengthy training was required by many associates to attempt using the tool, only to find out it didn't meet our needs, therefore much time was wasted.
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Bracket Labs
  • It was highly effective in organizing projects and sprints.
  • Time cards were easy to manage.
  • TaskRay's integration with Salesforce is a huge win as well as you can leverage workflows, approval processes, and alert notifications.
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ScreenShots