Jira Service Management vs. WorkHub Tasks
Jira Service Management vs. WorkHub Tasks
Product | Rating | Most Used By | Product Summary | Starting Price |
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Jira Service Management | N/A | Jira Service Management (formerly Jira Service Desk, now including features from the former Mindville Insight, acquired by Atlassian in June 2020) is a service desk software that is purpose-built for IT, service, and support teams. The software provides everything IT and support teams need out-of-the-box for service request, incident, problem and change management. Jira Service Management integrates seamlessly with Jira Software so that IT and development teams can work better together. Users… | $0 per month | |
WorkHub Tasks | N/A | WorkHub Tasks is a task management platform that is designed to help organizations build better relationships with customers. The platform provides roles and rights to ensure that data privacy is maintained both within and outside the company. WorkHub Tasks also includes escalation management features, which help ensure that tasks are completed on time and according to the requirements. Additionally, the platform allows for ticket creation from multiple channels, such as email and… | $1 per month per user |
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Editions & Modules |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Jira Service Management | WorkHub Tasks | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Jira Service Management | WorkHub Tasks | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.3 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Jira Service Management | WorkHub Tasks | |
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Likelihood to Recommend | 5.7 (76 ratings) | 9.0 (2 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Usability | 9.6 (2 ratings) | - (0 ratings) |
Support Rating | 9.1 (25 ratings) | - (0 ratings) |
Jira Service Management | WorkHub Tasks | |
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Likelihood to Recommend | Atlassian | WorkHub |
Pros | Atlassian | WorkHub |
Cons | Atlassian | WorkHub |
Usability | Atlassian | WorkHub No answers on this topic |
Support Rating | Atlassian | WorkHub No answers on this topic |
Alternatives Considered | Atlassian | WorkHub |
Return on Investment | Atlassian | WorkHub |
ScreenShots | Jira Service Management Screenshots | WorkHub Tasks Screenshots |