Jira Service Management vs. ZenTao
Jira Service Management vs. ZenTao
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Jira Service Management | N/A | Jira Service Management (formerly Jira Service Desk, now including features from the former Mindville Insight, acquired by Atlassian in June 2020) is a service desk software that is purpose-built for IT, service, and support teams. The software provides everything IT and support teams need out-of-the-box for service request, incident, problem and change management. Jira Service Management integrates seamlessly with Jira Software so that IT and development teams can work better together. Users… | $0 per month | |
ZenTao | N/A | Product management: product, story, backlog, plan, release and roadmap Project management: project, Sprint, task, build and burndown chart Test management: bug, test case, test request and test result CI: Jenkins integration, automation testing, ZTF Document management: product document library, project document library and customized document library Work management: todo management and my task/ bug/ story/ project Company management:… | N/A |
Jira Service Management | ZenTao | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Jira Service Management | ZenTao | |
---|---|---|
Top Pros |
| |
Top Cons |
|
|
Jira Service Management | ZenTao | |||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||||||||||||||||||||||||||
ITSM asset management |
| |||||||||||||||||||||||||||||||||||||||
Change management |
| |||||||||||||||||||||||||||||||||||||||
Project Management |
|
Jira Service Management | ZenTao | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Stackby Score 9.8 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | SAP Ruum Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | Quickbase Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Jira Service Management | ZenTao | |
---|---|---|
Likelihood to Recommend | 5.8 (76 ratings) | 8.0 (4 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Usability | 9.6 (2 ratings) | - (0 ratings) |
Support Rating | 9.1 (25 ratings) | - (0 ratings) |
Jira Service Management | ZenTao | |
---|---|---|
Likelihood to Recommend | Atlassian | Nature Easy Soft |
Pros | Atlassian | Nature Easy Soft |
Cons | Atlassian | Nature Easy Soft |
Usability | Atlassian | Nature Easy Soft No answers on this topic |
Support Rating | Atlassian | Nature Easy Soft No answers on this topic |
Alternatives Considered | Atlassian | Nature Easy Soft |
Return on Investment | Atlassian | Nature Easy Soft |
ScreenShots | Jira Service Management Screenshots | ZenTao Screenshots |