JRNI vs. Zenoti

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JRNI
Score 8.4 out of 10
Enterprise companies (1,001+ employees)
JRNI is an enterprise SaaS scheduling platform for personalizing and optimizing the customer journey. JRNI is based on the former BookingBug (rebranded in 2019).
$19.95
per month
Zenoti
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
Zenoti is a cloud software used by spas, salons, med spas, yoga and fitness studios to grow and manage their business. Zenoti includes scheduling, a POS system, and its centralized platform integrates appointment scheduling, billing, marketing, inventory, custom reporting and mobile apps. Zenoti Mobile aims to bring simplicity to the complexity of running a spa, including a system for staff and tools also to elevate the customer experience, with built-in marketing…N/A
Pricing
JRNIZenoti
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
JRNIZenoti
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPricing is available in 4 levels and is available by contacting jrni.com.—
More Pricing Information
Community Pulse
JRNIZenoti
Top Pros

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Top Cons

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Best Alternatives
JRNIZenoti
Small Businesses
vCita
vCita
Score 9.7 out of 10
Kajabi
Kajabi
Score 8.2 out of 10
Medium-sized Companies
Chili Piper
Chili Piper
Score 8.7 out of 10

No answers on this topic

Enterprises
Zoom
Zoom
Score 8.2 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
JRNIZenoti
Likelihood to Recommend
8.2
(8 ratings)
8.0
(1 ratings)
Likelihood to Renew
8.8
(3 ratings)
-
(0 ratings)
Usability
8.2
(1 ratings)
-
(0 ratings)
Availability
8.2
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
JRNIZenoti
Likelihood to Recommend
JRNI
If at any time you have a problem, they will be there to help you, and because the software is simple to use and you can rapidly become accustomed to it, I would strongly recommend it. The software helps a great deal with your requirements, and it keeps getting better over time. They provide excellent enterprise support and are able to construct extremely customized systems in response to customer requirements.
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Zenoti
Exactly the program is designed for spa industries or markets that are specifically dedicated to reservations, but we have shown that it can also have a great contribution for small internal spas in companies that need organization, its price is accessible, it gives order and administration, formality which is what we want to show in our company. Thanks Zeneti our collaborators are happier.
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Pros
JRNI
  • The service team at Booking Bug has always been swift and professional in dealing with our queries, and our configuration and use of Booking Bug has become more efficient as a result of the team's assistance.
  • Booking Bug's system of notifications, by way of confirmation emails and booking reminders, are incredibly useful for both clients and staff. Clients arrive 'prepped' with everything that they need to know/bring, and are able to easily amend/cancel appointments where previously they might have failed to attend (without notifying our clinics).
  • The configuration process is very simple, and allowed us to specify complicated requirements for individual clinics. We have a range of different services, and Booking Bug easily accommodated these.
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Zenoti
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Cons
JRNI
  • tbh i would like it to be less costy so all businesses can use it
  • i would like you to add an easy way of communicating through out the app it self
  • less bugs more development.
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Zenoti
No answers on this topic
Likelihood to Renew
JRNI
Booking Bug meets the requirements of our business, and allows us greater time to do what we do best - dealing with clients and providing phenomenal service. Why would we change, when Booking Bug adapts so well to our needs, and their support team assist us so efficiently?!
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Zenoti
No answers on this topic
Usability
JRNI
It would have been 10 were it not for some feedback from clients re multiple bookings.
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Zenoti
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Alternatives Considered
JRNI
JRNI is better than Appointy in many ways like easy to use interface, time to time software updates, and real-time support.
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Zenoti
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Scalability
JRNI
It's the only system I've come across where courses can be added very easily. If I had 10 courses to begin with, and suddenly I needed to set up 100 or more, I can do this in a very short period of time. All redundant steps have been eliminated by the clever design.
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Zenoti
No answers on this topic
Return on Investment
JRNI
  • making one of the most repeated processes easier and simple
  • saving the emplyees time so they can produce more
  • elemenating hassle of arranging and organizing appts. everytime
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Zenoti
No answers on this topic
ScreenShots

Zenoti Screenshots

Screenshot of Admin Dashboard InterfaceScreenshot of Front Desk InterfaceScreenshot of SmartKartScreenshot of Advanced Marketing DashboardScreenshot of Advanced MarketingScreenshot of Zenoti Reports