KACE Asset Management Appliance vs. Vyapin Office 365 Management Suite

The KACE Management Appliance does many different things, but does not do them as well as other products. It is an all-in-one system for Asset tracking, software management, ticketing system, Contact management, and reporting. If you require basic functionality for these, then this product will meet your needs. But when you begin needing advanced/granular functions from the appliance, it will fall short.

Incentivized

Best use scenarios are:- Easy migration function of the Vyapin Office 365 Export- Migrate and Manage Office 365 mailbox and folder permissions - Office 365 User Provisioning and Deprovisioning – Assign, Remove & Recycle O365 User licenses effectively - Automation: Office 365 Management without using PowerShell -Security overview of user permissions, memberships and Onedrive.

Incentivized

• Gives you real time data to systems on my network.
• I can get information on all applications running on devices on my network.
• I can get information on what systems are not currently patched and up to date with MS and Virus definitions!

Incentivized

• Manage User and Group properties in Bulk in Azure AD
• Automated reports for all actions performed using the application
• Ability to create email accounts, business skype and assign security to Office 365 accounts.

Incentivized

• Configuring automated software installs is difficult, and logs do not present useful information for troubleshooting.
• Customer support will just refer you to search itninja.com when you call in for support issues.
• KACE community site (itninja.com), has outdated documentation, and answers to questions are usually vague at best.
• KACE Amp agent constantly breaks, and has to be re-installed on end user computers.
• A parent-child relationship in the ticketing system requires you to create a process.
• Remote provisioning fails consistently and does not provide any useful information as to why it failed.
• K1000 is overpriced for the jobs it actually performs and the work that is required to maintain it.

Incentivized

• Although already good enough, more UI improvements with help would make the suite even better
• Some performance issues during migrations

Incentivized

DAM blows away what Free wear we were previous trying to tweak and change for use to benefit the County. But as we looked into DAM we saw much more available with this product compared to what we had been trying to use over the last 10 years. It took a lot of convincing to get County Administration on board with County IT but after we had Dell come in and demo software and appliand to BOS and County Administrator they saw the added benefits of going with DAM! It has been a great addition to our County IT tools!

Incentivized

The selection was done by the client after a competetive price offer. There are many other alternatives in the market for Vyapin Office 365 Management Suite like Datto's offerings however ease of use, speed, and general User Interface was the reeason I prefered it over the other competitors. Price and other agreements usually play an important role when selecting these options

Incentivized

• Asset Tracking works exceptionally well, until the AMP agent breaks an endpoint machine. Quick re-install of the AMP agent usually resolves the issue.
• The remote provisioning tool fails 90% of the time. If this worked properly or informed us why the remote provisioning failed, this tool could become an invaluable asset.
• We canceled the support contact because the renewal price was expensive and cost just as much as the initial purchase price.

Incentivized

• Unified and standardized accounts with security policies assigned according to the group to which the user belongs.
• Smooth and easy migration

Incentivized