Likelihood to Recommend Most of the project management software in existence today is focused on agile/sprint based processes. If your team happens to use Kanban instead, KanbanFlow is one of the best options for tracking work. It's quick to get started and learn and has a manageable feature set that won't overwhelm anyone.
Read full review We think Projector PSA is a great tool to track and manage people in a professional service environment like management consulting. This system is easy to set up, easy to understand and should easily suit the needs of smaller and medium sized firms. It may be less appropriate for firms that rely very heavily on project management through another system (like MS Project) or firms that rely very heavily on a sales pipeline tracking system. While still very much possible to use, you would (I believe) have to do some re-keying between systems
Read full review Pros Project monitoring with detailed management reports. Keep the team organized, focused on projects and demonstrate your goals in the tool. Simultaneous collaboration of the team in activities. Intuitive and user-friendly interface to use. Ease of learning how to use the tool. Read full review Projector is a very well designed tool for project management. It has allowed us to eliminate a number of auxiliary tools for project timelines and WBS for the vast majority of our projects. Time and expense entry is intuitive and quick for our staff. Our forecasting and resource management capability has improved greatly with Projector and allows us to grow our team efficiently with minimal additional administrative burden. Reporting is extremely robust. It does require some time to really get a handle on the full functionality of the reporting tool, but once you do, you can get almost any kind of report you want out of the system! Read full review Cons I'm not sure if it has this or not because I've only been using it for about 6 months but we haven't quite figured out how to archive things. We have lots of data on that main page from Q3 and Q4 of last year but we need to figure out how to get it away from our main page so we can focus on new things this quarter I know when I was first added there were a few things the admin had to do in order to do that. All I remember is that it wasn't simple for them to get me hooked up. They had to do a few steps and then I was granted access. I don't know what exactly but I had to wait. Read full review Release management process needs to be improved. Currently no facility is provided to test the impact of new releases in a sand-box. This introduces business risk if there are interfaces into Projector PSA as part of it's use in the business. Read full review Likelihood to Renew We have been using this tool for a year now and find our use of it continually evolves and broadens. We are also very excited about the overhaul that's under way and feel many of the improvements being put in place will help make us that much more effective and efficient. The Projector team is also very responsive and collaborative in terms of user feedback and improvement suggestions, which helps us know they will work hard to help us get what we need out of the tool.
Read full review Usability Desktop interface feels complex to new users.
Read full review Reliability and Availability In 5 years of use we have never experienced an unscheduled outage.
Read full review Alternatives Considered I really like the simplicity and the subtasks found in KanbanFlow. It seems to be the easiest tool to get clients not using another method to use this without any challenges on their part.
Trello has card dependencies, which is a nice touch.
Trello also has a lot of add-ons, but I find them to be a little glitchy.
Kanban Tool has really nice reporting and analytics.
Read full review We did pursue Quick Arrow another tool that was similar. We found that be in inflexible in use. Projector allows a lot of flexibility in setup. Our organization has very specific business processes and we were able to set up Projector to work with those processes. Several other systems we tried were not as flexible in allowing set up to our needs.
Read full review Return on Investment Creating visibility of the status of all open work items Allowed for self-service ownership of projects by stakeholders Read full review Even in the small time that I stayed to see Projector PSA reporting I saw ROI projections become more realistic. There was real data to analyze that proved we were spending way too much and charging way too less on some projects. Although employees were not used at entering their hours, this single reporting improved operations management and validated employees concerns that more people were needed to manage workload Project proposals were more realistic because they were driven by real data. Decision making overall for the department became more efficient and effective Read full review ScreenShots Projector PSA Screenshots