Kixie vs. Overleaf

Suited if you want to hear old calls. Not suited for teaching new SDR's how to talk or what a good call is and why. Kixie doesn't transcribe either.

Incentivized

Overleaf is good to use in a lot of scenarios where something is to be written as a group. However, I believe that it is only good up to a certain amount of people working on the document at once. While I am unsure when it becomes too much, I got no doubt that there is a limit for when it is that good. Though normally, our group size of up to six people has been fine to work with in Overleaf.

Incentivized

• Kixie integrates seamlessly with our CRM (Zoho), meaning it updates call notes directly on the customer's CRM profile.
• The one-click dialing feature directly through our CRM is a great feature. It's so simple; just search for a name, one-click, and you are on the phone.
• The local presence feature is a nice touch for cold calls. It provides a local area code when cold calling to increase the likelihood of an answer to the call.

Incentivized

• Easy to get started and compile documents
• Collaborative scientific writing
• Latex documentation
• Built in templates
• Comments and chat features

Incentivized

• "Power Dialer" doesn't work all the time.
• Only records; doesn't give any type of analysis.
• Getting your account set up correctly can be confusing.

Incentivized

• New user friendliness
• More concise error messages
• Layout

Incentivized

Kixie integrated much better with our CRM (Zoho) than CrazyCall. In addition, Kixie had increased reporting features that CrazyCall did not offer--CrazyCall's reporting was limited and not detailed enough for our purposes. Lastly, at the time, CrazyCall did not have the inbound call services that Kixie offered. In fact, CrazyCall did not have any inbound services when we were using the software.

Incentivized

Overleaf promotes collaboration and has much better scientific formatting, which makes it great for research papers. It allows for much smoother and more professional looking documents, with easy to change and configure formatting. It is very difficult to insert mathematical formulas and long complex derivations in Microsoft Word, and formatting in Microsoft Word is also very finicky.

Incentivized

• Negative- the "Power Dialer" doesn't load
• Negative- missed calls because not loading correctly
• Positive- can call anyone with a click of a button

Incentivized

• Easier teamwork
• Better looking reports
• Better overview over document

Incentivized