What users are saying about
53 Ratings
102 Ratings
53 Ratings
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Score 9.1 out of 100
102 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Klipfolio

Klipfolio is fantastic for Salesforce reports. I am able to create a report in SFDC and reference it in Klipfolio, then create my visualizations, reports, and dashboards. This really helps me because I am no good with JSON. For ultra-complex reporting needs, it might not be the right way to go. But for us, it is really good. Another great thing is that they offer a free trial of their full-capability platform so you can see if it is the right tool for you before buying.
Parker O'Very | TrustRadius Reviewer

Sisense

I believe Sisense is perfectly suited for any organization of any size that have access to the proper resources, as the tool is very expensive. The data connectors come in all shapes and sizes out of the box, which allows a great deal of data control within the ElastiCubes. Additionally, while the platform only runs on Windows platforms, the web application can be accessed on any client: mobile, Apple, Windows, etc. This allows a much more flexible user experience, resulting in data and dashboards reaching further than any other tool.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Klipfolio
9.1
Sisense
8.3
Pixel Perfect reports
Klipfolio
9.1
Sisense
6.9
Customizable dashboards
Klipfolio
9.0
Sisense
9.1
Report Formatting Templates
Klipfolio
9.1
Sisense
8.8

Ad-hoc Reporting

Klipfolio
8.6
Sisense
7.9
Drill-down analysis
Klipfolio
9.1
Sisense
8.4
Formatting capabilities
Klipfolio
9.0
Sisense
7.8
Integration with R or other statistical packages
Klipfolio
9.1
Sisense
8.3
Report sharing and collaboration
Klipfolio
7.4
Sisense
7.3

Report Output and Scheduling

Klipfolio
9.5
Sisense
8.6
Publish to Web
Klipfolio
9.0
Sisense
9.2
Publish to PDF
Klipfolio
9.8
Sisense
8.7
Report Delivery Scheduling
Klipfolio
9.8
Sisense
8.0
Report Versioning
Klipfolio
Sisense
8.5

Data Discovery and Visualization

Klipfolio
8.8
Sisense
8.4
Pre-built visualization formats (heatmaps, scatter plots etc.)
Klipfolio
8.1
Sisense
8.6
Location Analytics / Geographic Visualization
Klipfolio
8.4
Sisense
8.4
Predictive Analytics
Klipfolio
10.0
Sisense
8.2

Access Control and Security

Klipfolio
9.1
Sisense
8.4
Multi-User Support (named login)
Klipfolio
8.6
Sisense
9.0
Role-Based Security Model
Klipfolio
9.2
Sisense
8.3
Multiple Access Permission Levels (Create, Read, Delete)
Klipfolio
9.2
Sisense
7.8
Single Sign-On (SSO)
Klipfolio
9.4
Sisense

Mobile Capabilities

Klipfolio
8.1
Sisense
7.5
Responsive Design for Web Access
Klipfolio
9.4
Sisense
7.9
Dedicated iOS Application
Klipfolio
7.5
Sisense
7.1
Dedicated Android Application
Klipfolio
8.3
Sisense
8.0
Dashboard / Report / Visualization Interactivity on Mobile
Klipfolio
7.4
Sisense
7.0

Application Program Interfaces (APIs) / Embedding

Klipfolio
7.8
Sisense
REST API
Klipfolio
9.0
Sisense
Themeable User Interface (UI)
Klipfolio
6.6
Sisense

Pros

Klipfolio

  • Klipfolio can source the data used from Dropbox to easily incorporate offline data such as targets in Excel files or call center data exported in CSV files.
  • The UI is easy to use while still being very powerful. If you know Excel formulas, you will quickly find your way in Klipfolio.
  • Dashboards created in Klipfolio are automatically resized based on the device used. Even on mobile phones with 5-inch screens, VP can remotely access their business KPIs and have near real-time data.
  • Klipfolio support in excellent. They offer live chat and a very rich QA section. When you first register, you can participate in online training to get you started as quickly as possible.
  • Klipfolio licencing is very affordable.
Francois Salvert | TrustRadius Reviewer

Sisense

  • Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
  • Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
  • Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.
Andrew Goss | TrustRadius Reviewer

Cons

Klipfolio

  • Onboarding. The process of setting up a new client for a dashboard can be a little tedious.
  • File size upload and third-party integrations. I have been limited to the size of the .csv file we were uploading but we were able to find a workaround.
Lisa Wester | TrustRadius Reviewer

Sisense

  • The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
  • Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
  • If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Klipfolio

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.9
Based on 14 answers
I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed.I would also like to say that the support and professionalism from the SiSense team has been excellent.
Anonymous | TrustRadius Reviewer

Usability

Klipfolio

Klipfolio 9.0
Based on 2 answers
The Klip Editor is very easy for non-technical people to begin using, yet is not over-simplified. It is full-featured enough to allow more advanced usage and has excellent documentation if you get stuck
Anonymous | TrustRadius Reviewer

Sisense

Sisense 7.3
Based on 4 answers
New V5 is ground floor of an exciting collection of possibilities. Weekly Sisense developers come up with new functionality that they share with us in their forums. The move to HTML5 has been pleasing in that widgets auto size themselves into appropriate forms in the board but everyone of them can be popped out to full page size to be looked at in more detail
Daniel Colussi | TrustRadius Reviewer

Reliability and Availability

Klipfolio

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.2
Based on 2 answers
There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.
Michał Becker | TrustRadius Reviewer

Performance

Klipfolio

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.2
Based on 2 answers
SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.
Michał Becker | TrustRadius Reviewer

Support Rating

Klipfolio

Klipfolio 9.0
Based on 1 answer
We rarely need support, but on the few occasions we have they have been quick to answer and quite knowledgeable.
Anonymous | TrustRadius Reviewer

Sisense

Sisense 10.0
Based on 10 answers
SiSense's support ninjas are very knowledgeable and are exceptionally responsive. So far, all of the issues we ran into were resolved within minimum time. My sense of dealing with the support staff at SiSense is that they are very focused on not just answering your immediate question, but also to delve into the cause of the matter.
Wicus Verhoef | TrustRadius Reviewer

In-Person Training

Klipfolio

No score
No answers yet
No answers on this topic

Sisense

Sisense 7.3
Based on 1 answer
Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.
Michał Becker | TrustRadius Reviewer

Online Training

Klipfolio

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.2
Based on 1 answer
Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.
Michał Becker | TrustRadius Reviewer

Implementation Rating

Klipfolio

Klipfolio 8.2
Based on 1 answer
None at all; just be sure of what information you will need for working.
Miguel Ángel del Hoyo | TrustRadius Reviewer

Sisense

Sisense 7.1
Based on 6 answers
Remember to migrate the plugins. The documentation however is pretty straight forward.
Holke Visser | TrustRadius Reviewer

Alternatives Considered

Klipfolio

Klipfolio had the best API. We could connect more MarTech with Klipfolio than any other BI tool we used. Klipfolio's API was also the most stable. We ran into connectivity issues with some of the competitors. The metrics wouldn't refresh because the API lost the connection to the tool. Klipfolio's data aggregation capabilities were better than most. Combining data between different data sets was a big challenge we ran into with other BI tools. Klipfolio was able to bring multiple data sets together into one metric and allow us to aggregate all those data points into a useable metric. Klipfolio also has competitive pricing. The pricing allows us (as an agency) to roll some of the costs into our reporting offerings.
Dave Moll | TrustRadius Reviewer

Sisense

1) Easy to use, really, there is nothing too much to say. The set up is easy and not confusing. You can use it internally or externally.
2) Customer Service, having spoken to various product reps from similar industry. Sisense rep provides you with the best support to get started, and it is really appreciated.
Anonymous | TrustRadius Reviewer

Scalability

Klipfolio

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.2
Based on 1 answer
Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.
Michał Becker | TrustRadius Reviewer

Return on Investment

Klipfolio

  • It's still fairly new so it's hard to say.
Marcus Henningsen | TrustRadius Reviewer

Sisense

  • Report development time is reduced from 2~3 days to 2~3 hours.
  • Report querying time is improved from 0.5~10 mins to 2~30 seconds.
  • A 2-staff team delivers 10 times the BI output that we did on the old system.
  • We were able to deliver BI and data analysis for all business functions instead of a very limited group of users
Hui (Ken) Zheng | TrustRadius Reviewer

Screenshots

Pricing Details

Klipfolio

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Klipfolio Editions & Modules

Additional Pricing Details

Sisense

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Sisense Editions & Modules

Modules
SAP Connector1
  1. Per User per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Klipfolio
9.5
Sisense
8.6

Likelihood to Renew

Klipfolio
Sisense
8.9

Usability

Klipfolio
9.0
Sisense
7.3

Reliability and Availability

Klipfolio
Sisense
8.2

Performance

Klipfolio
Sisense
8.2

Support Rating

Klipfolio
9.0
Sisense
10.0

In-Person Training

Klipfolio
Sisense
7.3

Online Training

Klipfolio
Sisense
8.2

Implementation Rating

Klipfolio
8.2
Sisense
7.1

Scalability

Klipfolio
Sisense
8.2

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