What users are saying about
22 Ratings
4 Ratings
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Score 9.1 out of 100
22 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Kofax PaperPort

I honestly do not know of scenarios where it is not suited. For instance I use it to organize all my home receipts, manuals, documents, personal history documents, genealogy, recipes, craft instructions, etc. But also use it for complex business uses as well.
Diane Leigh Davison | TrustRadius Reviewer

NetDocuments

It is ideal where security is your number one concern or where there is a need to share securely across different physical locations. Speed is less than ideal in certain usage scenarios. It is limited by the speed of the internet and it can be difficult to pull large quantities of documents when researching or answering discovery requests, although, that being said, it can be addressed by maintaining your own secure server to contain a mirror of your online documents. But then the security for a mirror falls back on the organization.
Rick Hahn | TrustRadius Reviewer

Pros

Kofax PaperPort

  • Document and directory organization
  • Editing documents
  • OCR documents
  • Scanning documents with many features to adjust the scan results
  • View thumbnails of most document types for easier identification
Diane Leigh Davison | TrustRadius Reviewer

NetDocuments

  • Searching: NetDocuments' searching capabilities put it on par with other legal search engines used for research and knowledge management purposes.
  • Scalability: Despite the ever-increasing number of items stored in the repository, time searching is unaffected.
  • Innovation: NetDocuments continuously looks for new solutions and updates their product regularly.
  • Ease of Update: Because it is Web-based, updates to the software do not require local installation.
Sam Catanzaro | TrustRadius Reviewer

Cons

Kofax PaperPort

  • Better options to edit and rearrange the toolbar menus
  • Nothing else, it's really a great product!
Diane Leigh Davison | TrustRadius Reviewer

NetDocuments

  • Delay. At times, there is a delay between saving a document into Netdocuments and actually seeing them in the appropriate workspace. Such a delay is caused by the system indexing the newly added file.
  • Netdocuments' servers slow down at times causing users to receive error messages. This can be quickly remedied, but can become a nuisance.
Aleksandra Kagan-Alameda | TrustRadius Reviewer

Usability

Kofax PaperPort

No score
No answers yet
No answers on this topic

NetDocuments

NetDocuments 10.0
Based on 1 answer
The product is simple to learn and adheres to well-known web user protocols. The NetDocuments team spends a lot of time talking to customers regarding how to improve their interface, and are pretty quick about implementing good ideas. The system is reliable and repeatable, and similar functions are laid out consistently and in formats that users are used to.
Anonymous | TrustRadius Reviewer

Performance

Kofax PaperPort

No score
No answers yet
No answers on this topic

NetDocuments

NetDocuments 10.0
Based on 1 answer
NetDocuments is a performant web app. It is reliable and provides all the functionality of a sophisticated document management system. It also can serve, through its APIs, as a base system for other applications, which enhances its value. Other vendors find the company easy to work with, and it consistently seems to be the first to offer new features and technologies to its customers.
Anonymous | TrustRadius Reviewer

Support Rating

Kofax PaperPort

No score
No answers yet
No answers on this topic

NetDocuments

NetDocuments 7.0
Based on 1 answer
I've never had to contact support, but I won't give it a ten. We've had a few hiccups along the way, but nothing that couldn't be fixed within 24 hours.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Kofax PaperPort

I don't know of any other software that manages as much as PaperPort and have never looked as I have been using the software for over 20 years! I started using the Pro version likely about 10-15 years ago.
Diane Leigh Davison | TrustRadius Reviewer

NetDocuments

We switched to NetDocuments 11 years ago. So, to be fair and accurate... the OpenText product at that time was called PC Docs and the company (that OpenText acquired) was Hummingbird. I can't remember who owned iManage at the time. Anyway, NetDocuments was a superior product at the time, in general, and more specifically because the search and remote access features\functions were superior (and still are).
Mark Manoukian | TrustRadius Reviewer

Return on Investment

Kofax PaperPort

  • The cost is truly minimal for the amount of daily use of the software
Diane Leigh Davison | TrustRadius Reviewer

NetDocuments

  • Improved mobility
  • Eliminated issues with strucutre
  • The conversion was difficult, not ND fault, change is hard, but training and support helped.
Anonymous | TrustRadius Reviewer

Pricing Details

Kofax PaperPort

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Kofax PaperPort Editions & Modules

Edition
PaperPort Professional$1991
PaperPort Standard$991
  1. per perpetual license
Additional Pricing Details
Perpetual license products, there are no subscription or maintenance fees. Buy once, own forever.

NetDocuments

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NetDocuments Editions & Modules

Additional Pricing Details

Add comparison