What users are saying about
2 Ratings
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.8 out of 100

Likelihood to Recommend

Less Annoying CRM

My needs are to deal with a contact base of several hundred. These are everything from hot prospects, buying customers, lost causes, wishful thinking contacts, manufacturing sources of several different types, and candidates for my shop network. This CRM is well suited to organizing these into appropriate categories, permitting sorting by any number of factors, and keeping track of all contacts in addition to providing a very easy to use future contact scheduling system.I don't know how well it would fit a very complex organization, but that's not my requirement. I used Salesforce for some time, and got lost with all the various menus and features I did not need. Less Annoying CRM is exactly what I need and am very pleased with my decision to use it.
Charles Harte | TrustRadius Reviewer

TargetX

TargetX is very well suited for smaller colleges who do not have all of the resources to manage a pure Salesforce environment for their CRM. They provide great support and direction for different business use cases. They have a product that has been around longer than any other higher ed CRM solution out there in regards to Salesforce. It is likely less appropriate for a school that has a lot of resources and could handle using Salesforce and their HEDA approach to higher ed CRM solutions.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Less Annoying CRM
8.8
TargetX
Customer data management / contact management
Less Annoying CRM
10.0
TargetX
Workflow management
Less Annoying CRM
10.0
TargetX
Territory management
Less Annoying CRM
8.7
TargetX
Opportunity management
Less Annoying CRM
10.0
TargetX
Integration with email client (e.g., Outlook or Gmail)
Less Annoying CRM
8.8
TargetX
Contract management
Less Annoying CRM
7.4
TargetX
Quote & order management
Less Annoying CRM
6.9
TargetX
Interaction tracking
Less Annoying CRM
10.0
TargetX
Channel / partner relationship management
Less Annoying CRM
7.7
TargetX

Customer Service & Support

Less Annoying CRM
9.4
TargetX
Case management
Less Annoying CRM
8.8
TargetX
Help desk management
Less Annoying CRM
10.0
TargetX

Marketing Automation

Less Annoying CRM
8.5
TargetX
Lead management
Less Annoying CRM
8.9
TargetX
Email marketing
Less Annoying CRM
8.1
TargetX

CRM Project Management

Less Annoying CRM
8.3
TargetX
Task management
Less Annoying CRM
8.8
TargetX
Reporting
Less Annoying CRM
7.8
TargetX

CRM Reporting & Analytics

Less Annoying CRM
7.5
TargetX
Forecasting
Less Annoying CRM
7.4
TargetX
Pipeline visualization
Less Annoying CRM
8.3
TargetX
Customizable reports
Less Annoying CRM
6.8
TargetX

Customization

Less Annoying CRM
9.1
TargetX
Custom fields
Less Annoying CRM
10.0
TargetX
Scripting environment
Less Annoying CRM
8.1
TargetX
API for custom integration
Less Annoying CRM
9.1
TargetX

Platform

Less Annoying CRM
8.5
TargetX
Mobile access
Less Annoying CRM
8.5
TargetX

Security

Less Annoying CRM
8.2
TargetX
Role-based user permissions
Less Annoying CRM
8.2
TargetX

Pros

Less Annoying CRM

  • The customization is the key that allows this CRM to help us be successful.
  • Organization is easy and it keeps us on task.
  • We don't miss a beat anymore! With daily reminders, it is easy to see what we must do each day.
  • With two of us working simultaneously on multiple projects, LACRM makes it so we can keep up with each other with constantly emailing back and forth.
Jenny Steadman | TrustRadius Reviewer

TargetX

  • Addresses the higher education infrastructure to integrate Salesforce
  • Email marketing is done at huge cost savings over other marketing platforms in Salesforce
  • Helps facilitate events on an off-campus
  • Helps our admissions counselors keep up on tasks and contacts
Anonymous | TrustRadius Reviewer

Cons

Less Annoying CRM

  • I would love to see more options for integration. EmailMeForm is a big one I'd love to see.
  • Would love to be able to remove things like pipelines to fully customize things. Also, would love to see the ability to have a program within LACRM that works somewhat like Quickbooks where you can enter in payment information and it goes to a form/file to keep track of payments too.
Kira Solomon | TrustRadius Reviewer

TargetX

  • When sending large volumes of email the campaigns can be slow to send
  • The events functions are not as robust as some of the competition
  • Their telemarketing component has not been updated in a while and leaves a bit for current call centers.
Anonymous | TrustRadius Reviewer

Support Rating

Less Annoying CRM

Less Annoying CRM 9.1
Based on 1 answer
Simply outstanding! I am a very experienced customer service professional and I have not seen a company with their act so together in a long time!
Ray Lévesque, MA | TrustRadius Reviewer

TargetX

No score
No answers yet
No answers on this topic

Alternatives Considered

Less Annoying CRM

There is simply no comparison. Quickbooks Lead Center is very limited in its ability to produce reports or even use a follow-up spreadsheet. In QuickBooks Lead Center your follow-up consists of a report that doesn't show any notes, must be clicked on one by one and when printed only prints the name of the lead (no notes, dates etc.) With Less Annoying CRM you can customize reports, print them easily and have useful information right at your finger tips. Absolutely the best decision we made to increase our ROI.
Paula Darnell | TrustRadius Reviewer

TargetX

We transitioned from Hobsons older CRM, Connect, as it was an aging CRM that was not going to be supported much longer. TargetX was right for us at the time as Salesforce did not have a pure data structure for higher education. TargetX provided all of the support and infrastructure to get a Salesforce CRM suited for higher ed. Hobsons Radius is their newer CRM but it is not based on Salesforce and thus is not the leading industry standard.
Anonymous | TrustRadius Reviewer

Return on Investment

Less Annoying CRM

  • It is very affordable, we hardly notice this invoice each month, but it has helped us grow our business year after year by keeping track of all of our clients and prospect info, we never miss a follow up anymore.
Matt McCray | TrustRadius Reviewer

TargetX

  • We have saved a great deal of money on email campaigns with over half a million contacts
  • Managing of on-campus event registration has been very successful for us.
  • By creating a call center using their Telemarketing component we have been able to increase our enrollment for a number of programs
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Less Annoying CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Less Annoying CRM Editions & Modules

Edition
Always$101
  1. per user, per month
Additional Pricing Details
The system is $10 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.

TargetX

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TargetX Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Less Annoying CRM
10.0
TargetX
5.0

Support Rating

Less Annoying CRM
9.1
TargetX

Add comparison