TargetX, from Liaison vs. Ocelot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TargetX, from Liaison
Score 9.7 out of 10
N/A
TargetX, now from Liaison (acquired October, 2020) is a CRM for higher education institutions. It's built on the Salesforce.com development platform, tailored for student recruitment and retention. It also includes instant messaging (UChat) and the ability to build communities for particular classes/groups of students (Schools App).N/A
Ocelot
Score 9.7 out of 10
N/A
Ocelot is an AI chatbot platform for higher education. Ocelot includes a knowledgebase of thousands of "how to" videos that, along with the chatbot, guides over 2.25 million students across the United States through admissions, enrollment, financial aid, and over 20 student service department-related challenges 24/7/365. The Ocelot platform is a communication mechanism that enables student service departments campus-wide meet enrollment, retention, engagement metrics as well as inclusion…N/A
Pricing
TargetX, from LiaisonOcelot
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
TargetX, from LiaisonOcelot
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
TargetX, from LiaisonOcelot
Top Pros

No answers on this topic

Top Cons

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Best Alternatives
TargetX, from LiaisonOcelot
Small Businesses

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Medium-sized Companies
Ellucian Banner
Ellucian Banner
Score 6.6 out of 10
Ellucian Banner
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Score 6.6 out of 10
Enterprises
BYJU'S
BYJU'S
Score 8.0 out of 10
BYJU'S
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Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
TargetX, from LiaisonOcelot
Likelihood to Recommend
7.5
(3 ratings)
-
(0 ratings)
User Testimonials
TargetX, from LiaisonOcelot
Likelihood to Recommend
Liaison
Most of the reason I'd recommend the solution is for their email capabilities. The email builder is par excellence, almost if not more competitive than capabilities provided by some actual Email Marketing solutions. Additionally, it runs on Salesforce, and thus allows for automated emails and campaigns with information integrated into them from SF records. It is truly remarkable and a very well-developed capability.
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Ocelot
No answers on this topic
Pros
Liaison
  • Bulk Email
  • Analytics
  • Event Management
  • 3rd party product bundling & support
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Ocelot
No answers on this topic
Cons
Liaison
  • When sending large volumes of email the campaigns can be slow to send
  • The events functions are not as robust as some of the competition
  • Their telemarketing component has not been updated in a while and leaves a bit for current call centers.
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Ocelot
No answers on this topic
Alternatives Considered
Liaison
Given that it's an older solution and addresses a lot more use cases, there's a lot more bulk and technical debt in the solution. This may make it overwhelming for first-time users and administrators. The email builder though is truly par excellence.
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Ocelot
No answers on this topic
Return on Investment
Liaison
  • Increases in enrollment!
  • More efficient funnel
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Ocelot
No answers on this topic
ScreenShots