Likelihood to Recommend Linode provides a wide range of configurations and prices, suitable for many budgets and needs. They also have a lot of experience in providing these services for many years. We have almost exclusively used Debian distributions for our work, but they offer a large number of other versions of Linux. Beside "raw" distributions of Linux, they also offer other VMs containing specialized installations of a variety of applications, such as Wordpress, Drupal and Docker.
Read full review Qumulo is great for media and entertainment companies, that need simple and easy management of a NAS. The product can also scale and be sized to larger shops too. The support that comes with it also can act as an extension of internal IT. Their support is always watching the box when it phones home with hardware errors or if it would go offline. Qumulo is not initially set up well-running virtual workloads, while Vmware supports NFS, some settings need to be adjusted on Qumulo to allow for upgrades to happen while virtual machines are running
Read full review Pros It's super easy-to-use - set up a complete virtual environment in a few minutes. Linode is the ONLY service I know that will let you DOWNSIZE a VM - super useful. The price is right - spin up any size server and add additional block storage if needed. Object memory is cheap and integrates very well with S3 CLIs and applications. I've been very happy with the knowledgeable and friendly customer service. The more recent additions of a firewall and Kubernetes is a welcome plus. The load balancer ("Load Balancer") service is easy to spin up and configure. Read full review Support, they offer a slack based support which is fast and incredibly helpful. Fast releases, they release new features every 2 weeks and actively seek out improvement ideas from end-users. NFS and SMB co-existent support through mapping permissions allows mixed end users to connect through there native protocol. Read full review Cons I have not succeeded in using the DNS of Linode with a website not hosted in their server. I hope their DNS is as user-friendly as DO and Vultr. Cloud storage user interface is not as easy as DO. I want to see their cloud storage on a pay-per-usage scheme, not monthly. For VPS, I wish Linode to increase the SSD space storage of their basic VPS larger than those of competitors. Read full review Admin users are not able to be tied to SSO or LDAP accounts. At the start there was no RBAC but this has since been addressed. While there is incredible analytics, there is no native way to get historical trends by volume or user. Read full review Likelihood to Renew I've been with them a long time. They provide me with the capabilities I need coupled with knowledgeable support that's not pay-for-extra. However, if I move to a non-Linux OS, the level of support by necessity will drop off. I can still ask questions about the infrastructure but I my ability to ask about OS features will decrease.
Read full review Usability It's pretty easy for me, but I preferred their old interface before it was called 'cloud' (not a computer science term.) The new interface looks easier but I had to ask for help for things I used to be able to find myself. If someone was new to it--without having used their old interface--it might be easier for them than it originally was for me.
Read full review Reliability and Availability There is very little planned downtime. Whenever planned downtime is necessary I'm always given lots of advanced notice and an explanation that I can pass along to my users that they'll understand. I really appreciate that Linode appreciates my commitment to reliable service to my users. It shows that they believe they've been successful when I'm successful.
Read full review Performance Linode is an infrastructure provider issues related to performance are really on me. Linode provides a capable infrastructure and allows me to tailor performance of the services I provide to my customers to my specific situation. Linode allows me to implement "tweaks" that, from experience, I know will do the job with little risk without a whole bunch of static from idiot support 'droids who just get in the way ("this isn't supported at the present time").
Read full review Support Rating Support from Linode has always been excellent for us. We've barely had to wait any time between ticket requests and replies, and we've always received replies that actually answered our problems. Whenever maintenance has occurred on Linode's side, they've always alerted us beforehand and left a ticket open as a source of communication in case we had any issues after maintenance or any other questions that we needed answered.
Read full review Their Slack-based support is like nothing I have experienced. They are fast, helpful, and willing to go the extra mile, even when an issue is not clearly their's to solve. They are committed to your success. The engineers on the Slack channel are oftentimes the engineers that programmed the very same feature you are asking questions about or having issues with.
Read full review Online Training We got kick started with an initial walkthrough along with some free credits. The initial walkthrough helped us to understand Linode's ecosystem and start our hands on with Linode. We tried out some apps from Marketplace initially with the free credits, which not only helped us understand Linode better, but also those apps. We had implemented many such apps to our customers with Linode
Read full review Implementation Rating We're a small organization. The implementation of our Linode solution was trivial. Once I justified a cloud server to my bosses over a co-location -- the co-lo wasn't as fast as our linode server in load tests -- it was a matter of moving one Linux implementation to another. Trivial.
Read full review Alternatives Considered Compared to the big cloud players like
Amazon Web Services , Google Cloud Platform, MS Azure, Oracle Cloud, and co., Linode's product is simpler and cheaper. For quick and straightforward client engagements, the power and flexibility afforded by the previously mentioned vendors are overkill. Compared specifically to some of its closest rivals: Versus
DigitalOcean , Linode has better pricing for VMs; while compared to
Vultr , while
Vultr 's backups are cheaper (20% of VM cost versus effective ~25% of VM cost),
Vultr 's DDoS protection is an add-on product, which made the overall cost of the deployment more expensive. The runner-up competitor for our use cases, Hetzner, offers superior pricing; However due to their flaky KYC and anti-fraud which was a pain to deal with, I lost faith in them. They also do not have a region in East Asia, which would impact performance.
Read full review Qumulo was not the least expensive but we were blown away by support offered and pre-sales support to ensure questions were answered. Our main challenges were mixed end-user platforms and a diverse set of use cases on those end-user computers. Having the dual access to volumes, over NFS and SMB, helps us greatly in this area.
Read full review Scalability Although I use only a fraction of their product offerings, the total set makes scalability an easy goal to shoot for. As I said, I have a few customers that use the services my Linode provides...and I like it that way. However, should I need to scale up, I can...without incurring any more cost than I need to.
Read full review Return on Investment With the partnership of Linode, Configr is today the best performance hosting solution in Brazil. With Linode, Configr can provide a PaaS solution without the cost of taking care of all the infrastructure issues such as IaaS. Linode allowed Configr to be one of the biggest hosting companies in Brazil. Read full review Reduced cost in support and upgrade times compared to old fiber San. Allows the Service Desk to focus on other things since permissions and access are simplified. Very easy and bandwidth efficient replication allows us to comply with DR. Read full review ScreenShots Akamai Cloud Computing Screenshots