LiveVault vs. Unitrends MSP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LiveVault
Score 10.0 out of 10
N/A
LiveVault is a data backup and recovery option acquired by J2 Global from Iron Mountain.N/A
Unitrends MSP
Score 6.6 out of 10
N/A
Unitrends MSP brings together enterprise-class backup, ransomware detection, and cloud-based business continuity into an all-in-one platform with the goal of enabling users to provide business continuity services with high margins and minimal maintenance.N/A
Pricing
LiveVaultUnitrends MSP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LiveVaultUnitrends MSP
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
LiveVaultUnitrends MSP
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
LiveVault
8.5
1 Ratings
4% above category average
Unitrends MSP
-
Ratings
Universal recovery6.01 Ratings00 Ratings
Instant recovery9.01 Ratings00 Ratings
Recovery verification6.01 Ratings00 Ratings
Business application protection9.01 Ratings00 Ratings
Multiple backup destinations9.01 Ratings00 Ratings
Incremental backup identification9.01 Ratings00 Ratings
Backup to the cloud9.01 Ratings00 Ratings
Deduplication and file compression9.01 Ratings00 Ratings
Snapshots9.01 Ratings00 Ratings
Flexible deployment8.01 Ratings00 Ratings
Platform support9.01 Ratings00 Ratings
Retention options9.01 Ratings00 Ratings
Encryption9.01 Ratings00 Ratings
Best Alternatives
LiveVaultUnitrends MSP
Small Businesses
NAKIVO Backup & Replication
NAKIVO Backup & Replication
Score 9.1 out of 10
Axcient x360Cloud
Axcient x360Cloud
Score 9.2 out of 10
Medium-sized Companies
Rubrik
Rubrik
Score 9.2 out of 10
Rubrik
Rubrik
Score 9.2 out of 10
Enterprises
Rubrik
Rubrik
Score 9.2 out of 10
Rubrik
Rubrik
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LiveVaultUnitrends MSP
Likelihood to Recommend
7.0
(1 ratings)
6.0
(10 ratings)
User Testimonials
LiveVaultUnitrends MSP
Likelihood to Recommend
Ziff Davis Inc
Our company was originally with VaultLogix which was taken over by LiveVault. The transition to the new product was not as smooth as expected and presented us with issues especially with a restore. Restore and what files needed to be included in the backup policy were not communicated to us correctly and it was not until a customer's server failed that we found out we couldn't do a restore because we were missing files that were needed for a complete restore.
I don't believe it works very well for backups of virtual servers. Installation of the product is user-friendly.
Read full review
Unitrends, a Kaseya Company
Unitrends is a very well suited backup solution for MSPs requiring diverse support for client systems, backup methods and storage. Its only 'cons' are that it does require some more technical knowledge of Linux, in particular, to potentially get deployments running smoothly and reporting nicely to other tools; and that deployments can sometimes be a bit rocky requiring a bit of troubleshooting to get things sorted between the appliance and agents, especially going into less than healthy client environments.
Read full review
Pros
Ziff Davis Inc
  • Easy to install the client piece.
  • Easy to setup the backup policies.
  • Data encryption and security.
Read full review
Unitrends, a Kaseya Company
  • Unitrends backup feature is so good and works efficiently.
  • Its UI is simplistic, appealing and without any ambiguity.
  • It has multiple features like Encryption, backup scheduling and compression.
Read full review
Cons
Ziff Davis Inc
  • It does not play very well with virtual servers.
  • Support is not always responsive.
  • Issues with failed backups have cost our company time and money.
Read full review
Unitrends, a Kaseya Company
  • Integration with Kaseya could be better.
  • The standalone backup product need s UI and other features.
  • Remote management of units would be useful.
Read full review
Alternatives Considered
Ziff Davis Inc
LiveVault is the only product we have used. The reason is that we chose it initially was the fact you can restore individual files. Also that the data is transferred offsite to a secure data center and data is backed up again, providing a second offsite copy.
Read full review
Unitrends, a Kaseya Company
We compared solutions from Datto, and Veeam and found that Unitrends MSP gave a lower barrier to entry from a cost standpoint. The features that were available out of the box and multi-platform support made the choice a no-brainer when we were looking for options to protect our environment.
Read full review
Return on Investment
Ziff Davis Inc
  • LiveVault has initially cost us more labor time than we anticipated for our IT staff.
  • Installing cloud backup has given us a piece of mind that our data and our customer's data is safe.
Read full review
Unitrends, a Kaseya Company
  • It has been a source of additional revenue
  • It has improved our management of client backups while saving us support time
  • It has been effective in [the] restoration of several clients who suffered ransomware attacks
Read full review
ScreenShots