Likelihood to Recommend Well Suited - It's very easy for a non-developer to make clear/easily understood important data displays Great options for displaying data, UI provides great assistance helping you determine what chart, graph etc., to utilize for peak output. Saves tons of developer hours by allowing non-developers to be able to create and design things. Less Suited - It's not a big fan of displaying 1000 page PDFs but with adequate setup and drill downs, you can turn that huge PDF into 2 pages of what you actually need.
Read full review If the person/ department does not have any knowledge in open source tools such as R, and Python. [Salesforce Einstein Analytics (formerly Wave Analytics)] could be a good option with no coding background required. However, if they have such human resource or can acquire these people, I would recommend open source tech and suggest not to use this tool.
Read full review Pros The ability to easily integrate data across multiple data platforms The product is easy to implement and learn The elemental design allows for recycling of concepts and features across various reports and output The security was easy to implement into our existing environment The number of options available for data manipulation and presentation, including Scheduling and Caching data, makes it easy to solve any problem or create content for any request Logi's Support Portal staff are absolutely top notch. They are responsive and knowledgeable. Due to the elemental design (see above), it is easy to communicate concepts to and from Logi Support via code samples and/or sample applications. The sample applications which we have received from Logi Support have formed some of the core concepts of our Logi Developer training! Read full review Interactive Dashboards, it [consists] of wide variety of charts Data from different sources can be easily integrated with it Security, it provides easy way to secure and share the information with the users Support actions like opening hyperlink etc Almost everything can be done from configuration Data can easily be managed from dataflow. Read full review Cons Logi Studio is currently only available on Windows. I understand the backend is ASP.net but it would be nice to have more flexibility in this given their software can also be java-based (we run their software on a Linux server using java). Logi Info keeps all files as XML, which is fine and actually helps in terms of scripting report creation. The issue is that the majority of settings can only live on a server instead of a database. They do allow reports to now live in a database, but other aspects (such as users saving bookmarks and reports) cannot be and are all saved directly on the server. Read full review Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started. Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first. Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money. More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess. Read full review Likelihood to Renew Logi Analytics is a great solution if you need just the user interface. However there are other tools stronger at the overall data flow which include a user interface as part of their product.
Read full review Usability I am giving 9 rating because the Logi Info still needs to improve on the tutorials part and make it easy for the beginners. Otherwise, it's a very good analytics tool which offers more than 20 types of visualization. It's predictive analysis feature and easy to embed with technologies make it stand out in the market.
Read full review Overall usability is absolutely worth the price. It help me to save tons of time working on raw data in Excel file. It also minimize the discrepancy in data format when there are multiple user inputting the data. Every data inputted in Salesforce is standardized, therefore it is very easy to keep track / generating performance report even though you are having more than 20 projects recorded in Salesforce Einstein Analytics.
Tony Phan Tactical Procurement Specialist (Vietnam & APAC Support) - Source To Procure Team
Read full review Support Rating The support process is bit slow and has a good scope improvement but overall it's good as team is very supportive. They generally take 1-2 days time to respond emails sent to them but some times a delay is also expected. Overall, I did not face any major issues using the service.
Read full review I have not come across any bad experiences with the support provided. Also, I observed regular updates have been implemented without breaking the tool. But in my opinion, Now Tableau CRM has huge market challenges with tools like Power BI and its spread
Read full review Implementation Rating An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
Read full review Alternatives Considered It can be embedded on top of a website for direct analysis. I feel this is a way faster and a better solution. This is like an integrated solution. That's why the firm selected Logi Analytics for quick insights on customer behavior and data.
Read full review Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
Read full review Return on Investment Our Chief Operations Officer has commented several times about how important LOGI has been in identifying opportunities for us to work on, and key areas to focus on to improve revenue generation We have used LOGI to automate work processes that used to be paper-based. We've filled in holes in work processes, and freed up work hours allowing people to focus on more important daily tasks. Read full review Absolutely a must-have tool if you are working on saving project Create a centralized database to track project target across region Easily create chart to showcase data / performance Tony Phan Tactical Procurement Specialist (Vietnam & APAC Support) - Source To Procure Team
Read full review ScreenShots Logi Info (Logi Analytics Platform) Screenshots