10 Reviews and Ratings
49 Reviews and Ratings
I can fast chat, share files, share screens, present, and collaborate on any work through a streamlined interface. it is very easy to use and accessible worldwide for meetings despite long distances between users, You can use it to meet people virtually using video and audio, making it easy to connect with people across borders. It saves a lot of time and is effective for both discussion and work meetings.Incentivized
It's easy for anyone who is expecting some simple AI problems like fetching the keywords, understanding the intent, language translation, etc. to be solved from an existing database and all they need is to connect to their APIs via a subscription model. But for complex use cases, there is still room for improvement like customization of underlying AI models for a specific use case like identifying some unique identifiers with respect to industry.Incentivized
It provides quick replies to the customer with chat it has AI which determines and replies to frequently asked questions.Without stating the whole sentence it understands what the user is going to express it helps to get a better approach in terms of communication stability.The best part is effective and satisfactory support given by he service owners.Incentivized
Being hosted in Azure solves a massive hosting problemThe language understanding system has the ability to revolutionize many vertical marketsIntegrating with Cortana Analytics was really simple due to easy to understand documentationIncentivized
more accessibilitymprovement in the Spanish languagea friendlier systemIncentivized
More partnerships with colleges and schools to increase the workforce with technical knowledge (increase local workforce)Have more online training and documentation in other languagesHave affordable prices for studentsIncentivized
1. Cheaper 2. More user friendly for both the organisers and attendees 3. Better design Incentivized
IBM Watson Assistant has been early into this market and has improved a lot over time compared to Azure AI Cortana. More documentation related to the services. But Ease of integration Azure AI ranks over IBM Watson Assistant. And again in terms of services offered under the ecosystem, Azure AI precedes IBM Watson Assitant.Incentivized
It is a somewhat complex tool to use where the learning curve can be high, but in the long run, customer service agents feel that the work is lighter. They are able to attend and prioritize customer calls making all customers feel satisfied with our services.The purchase of this software is an investment that is undoubtedly worthwhile because, in the medium and long term, the sales department will work better and will be much more productive.Incentivized
Difficult to ascertain the ROI as we are a software house who have developed a module in our application using Cortana. However for companies that use our software I would say the use of sentiment analysis in our application could free up at least 1 full time resource to be used elsewhere in their organisation.Incentivized