165 Ratings
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Score 7.3 out of 100
8 Ratings
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Score 4 out of 100

Likelihood to Recommend

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce Cloud works great for us, an ecommerce company. Any other company (of decent size) should consider Magento. They offer many features right out of the box and allow a ton of customization as well as easy integration with third party vendors. I could imagine that if you were a smaller company, Magento would likely be overkill for your online store.
Anonymous | TrustRadius Reviewer

SALESmanago

They are very strong in Europe and if you are an Eastern European entrepreneur on the US East Coast, they might be a better fit than HubSpot or Marketo. But if you are new to marketing automation, it could be a difficult learning curve. And at present (Feb 2017) the European exchange rates make it an unattractive. There are also some issues with price transparency. Add-on fees can mount up.
Lou Covey | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Magento Commerce, part of Adobe Commerce Cloud
7.3
SALESmanago
Product catalog & listings
Magento Commerce, part of Adobe Commerce Cloud
7.5
SALESmanago
Product management
Magento Commerce, part of Adobe Commerce Cloud
7.8
SALESmanago
Bulk product upload
Magento Commerce, part of Adobe Commerce Cloud
7.2
SALESmanago
Branding
Magento Commerce, part of Adobe Commerce Cloud
6.3
SALESmanago
Mobile storefront
Magento Commerce, part of Adobe Commerce Cloud
7.7
SALESmanago
Product variations
Magento Commerce, part of Adobe Commerce Cloud
7.8
SALESmanago
Website integration
Magento Commerce, part of Adobe Commerce Cloud
6.9
SALESmanago
Visual customization
Magento Commerce, part of Adobe Commerce Cloud
7.6
SALESmanago
CMS
Magento Commerce, part of Adobe Commerce Cloud
7.2
SALESmanago

Online Shopping Cart

Magento Commerce, part of Adobe Commerce Cloud
5.9
SALESmanago
Abandoned cart recovery
Magento Commerce, part of Adobe Commerce Cloud
5.7
SALESmanago
Checkout user experience
Magento Commerce, part of Adobe Commerce Cloud
6.2
SALESmanago

Online Payment System

Magento Commerce, part of Adobe Commerce Cloud
6.9
SALESmanago
eCommerce security
Magento Commerce, part of Adobe Commerce Cloud
6.9
SALESmanago

eCommerce Marketing

Magento Commerce, part of Adobe Commerce Cloud
6.2
SALESmanago
Promotions & discounts
Magento Commerce, part of Adobe Commerce Cloud
5.9
SALESmanago
Personalized recommendations
Magento Commerce, part of Adobe Commerce Cloud
5.1
SALESmanago
SEO
Magento Commerce, part of Adobe Commerce Cloud
7.5
SALESmanago

eCommerce Business Management

Magento Commerce, part of Adobe Commerce Cloud
7.5
SALESmanago
Multi-site management
Magento Commerce, part of Adobe Commerce Cloud
8.2
SALESmanago
Order processing
Magento Commerce, part of Adobe Commerce Cloud
7.4
SALESmanago
Inventory management
Magento Commerce, part of Adobe Commerce Cloud
7.3
SALESmanago
Shipping
Magento Commerce, part of Adobe Commerce Cloud
6.9
SALESmanago
Custom functionality
Magento Commerce, part of Adobe Commerce Cloud
7.9
SALESmanago

Email & Online Marketing

Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
6.9
WYSIWYG email editor
Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
7.1
Dynamic content
Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
5.3
Ability to test dynamic content
Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
6.2
Landing pages
Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
6.7
A/B testing
Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
8.5
Mobile optimization
Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
7.2
Email deliverability reporting
Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
5.3
List management
Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
7.2
Triggered drip sequences
Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
8.7

Lead Management

Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
8.9
Lead nurturing
Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
8.7
Lead scoring and grading
Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
9.1
Data quality management
Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
8.7
Automated sales alerts and tasks
Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
9.1

Campaign Management

Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
8.4
Calendaring
Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
8.4
Event/webinar marketing
Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
8.3

Social Media Marketing

Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
7.0
Social sharing and campaigns
Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
7.7
Social profile integration
Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
6.4

Reporting & Analytics

Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
6.3
Dashboards
Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
6.3
Standard reports
Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
6.3
Custom reports
Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
6.3

Platform & Infrastructure

Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
7.7
API
Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
8.7
Role-based workflow & approvals
Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
8.0
Customizability
Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
8.3
Integration with Salesforce.com
Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
7.0
Integration with Microsoft Dynamics CRM
Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
7.0
Integration with SugarCRM
Magento Commerce, part of Adobe Commerce Cloud
SALESmanago
7.0

Pros

Magento Commerce, part of Adobe Commerce Cloud

  • Highly flexible with open source code make expanding capabilities and customizing experiences virtually limitless
  • Huge community of developers and extensions to solve problems and provide support
  • Great set of out of the box features that provide a foundation for a best in class web experience
Jeff McRitchie | TrustRadius Reviewer

SALESmanago

  • The solution is easy to use, once you learn it. Given that the marketing automation software is very complex, they managed to create a user-friendly interface, easy to use even without programming knowledge.
  • Educates users and customers - It is impressive how many resources SALESmanago invested in educating customers. We are talking about video tutorials, webinars every Tuesday, Wednesday and Thursday, blog articles, infographics, free eBooks, Marketing Automation Day, events etc.
  • Multiple tools integrated into one - it's a habit that you find all the information and tools you need in one place. There are other solutions on the market, but SALESmanago is among the only ones that provides an overview
  • 30 day free trial - the advantage is that you do not have to pay first to use the solution. In the 30 day trial you have the opportunity to discover all the secrets of this tool and see if it fits to your business.
daraban cosmin | TrustRadius Reviewer

Cons

Magento Commerce, part of Adobe Commerce Cloud

  • The Magento admin is not as user-friendly has other e-commerce platforms, and this is why I never recommend it for smaller ecommerce stores.
  • You absolutely need a skilled developer to customize and extend Magento. A skilled developer can make Magento amazing, but if you're looking for a DIY website option, Magento will frustrate you.
  • Magento takes a lot of server resources, so you will not be able to run on it a shared hosting account. You will need a dedicated server for it.
Anonymous | TrustRadius Reviewer

SALESmanago

  • Using all possible features is hard. There is a need for individual strategy, but that is done well by their partners.
  • Timing and cooldowns could be done better.
  • Drag and drop creators are not top notch in market at the moment.
David Vopelka | TrustRadius Reviewer

Likelihood to Renew

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.8
Based on 8 answers
Magento is well-supported by a big development team at eBay, which not only addresses bug reports very quickly, but also is constantly working on improvements to the platform. The wealth of Magento third party modules ensures that the platform will be up to date with future changes to
Payment or ERP systems.
Security is always a concern and with the Zend framework as a foundation, Magento has had very few security-related patches since I have started to work with it
Christian Kern | TrustRadius Reviewer

SALESmanago

No score
No answers yet
No answers on this topic

Usability

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.0
Based on 1 answer
Magento offers lots of templates and themes to customize the look and feel of the store, and even optimize it for mobile phones. The have an extensive library of forms and templates.
Anonymous | TrustRadius Reviewer

SALESmanago

No score
No answers yet
No answers on this topic

Support Rating

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 2 answers
The technical service was impeccable. They were on point and were very knowledgeable.
Anonymous | TrustRadius Reviewer

SALESmanago

No score
No answers yet
No answers on this topic

Online Training

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 2 answers
Great value for an flexible, open source platform.
Anonymous | TrustRadius Reviewer

SALESmanago

No score
No answers yet
No answers on this topic

Alternatives Considered

Magento Commerce, part of Adobe Commerce Cloud

I wasn't involved in the purchase of Magento but I have used Shopify and Woo Commerce in the past and they are, in my opinion, far easier to use. You can get started very quickly and set up your store without the need of a dedicated developer. If I were involved in the purchasing process (even if to just give an opinion), I would have not recommended going this route and would have preferred to manage it all in-house with our more limited resources and getting an easier-to-use platform instead
Steffany Winkelmann | TrustRadius Reviewer

SALESmanago

Salesmanago is more affordable and has better behavior analytics when compared with others.
Indra Jaya | TrustRadius Reviewer

Return on Investment

Magento Commerce, part of Adobe Commerce Cloud

  • Magento has provided our primary platform for our eCommerce Business over the last four years. It has its limitations, but have been reliable. We have no immediate plans to move off of Magento.
  • If and when we decide to launch the 4th domain and intend to produce a more personalized or customizable user-experience, we may search for a platform that supports a wider variety of visual and custom options "out of the box".
Zach Shelley | TrustRadius Reviewer

SALESmanago

  • The tool has been ROI neutral. It cost us nothing but made us nothing
  • Having experience in a little known marketing automation system has increased our credibility as a consulting service
Lou Covey | TrustRadius Reviewer

Screenshots

Magento Commerce, part of Adobe Commerce Cloud

Pricing Details

Magento Commerce, part of Adobe Commerce Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SALESmanago

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
222 USD*

* number of contacts/per month

Rating Summary

Likelihood to Recommend

Magento Commerce, part of Adobe Commerce Cloud
7.6
SALESmanago
3.5

Likelihood to Renew

Magento Commerce, part of Adobe Commerce Cloud
9.8
SALESmanago

Usability

Magento Commerce, part of Adobe Commerce Cloud
9.0
SALESmanago

Reliability and Availability

Magento Commerce, part of Adobe Commerce Cloud
10.0
SALESmanago

Performance

Magento Commerce, part of Adobe Commerce Cloud
9.0
SALESmanago

Support Rating

Magento Commerce, part of Adobe Commerce Cloud
8.0
SALESmanago

Online Training

Magento Commerce, part of Adobe Commerce Cloud
8.0
SALESmanago

Implementation Rating

Magento Commerce, part of Adobe Commerce Cloud
8.0
SALESmanago

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