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Magentrix Customer Success vs. OpenText Portal

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Magentrix Customer Success
Score 4.0 out of 10
N/A
Magentrix customer success is a solution with case management, knowledge base, FAQ and social collaboration capabilities. Launch a customer portal in days without depending on developers or complex coding. The product offers: Branded portals: custom themes allow companies to provide a consistent brand experience. File sharing: companies can find, organize, and update file versions while also ensuring that customers find what they need, when they need it.…N/A
OpenText Portal
Score 8.5 out of 10
N/A
OpenText Portal provides a means of aggregating content and applications for use across a variety of initiatives inside and outside the firewall, delivering personalized Web and mobile sites with rich content and applications.N/A
Pricing
Magentrix Customer SuccessOpenText Portal
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Magentrix Customer SuccessOpenText Portal
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Magentrix Customer SuccessOpenText Portal
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Magentrix Customer SuccessOpenText Portal
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Jahia Digital Experience Platform
Jahia Digital Experience Platform
Score 8.4 out of 10
Jahia Digital Experience Platform
Jahia Digital Experience Platform
Score 8.4 out of 10
Enterprises
Jahia Digital Experience Platform
Jahia Digital Experience Platform
Score 8.4 out of 10
Jahia Digital Experience Platform
Jahia Digital Experience Platform
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Magentrix Customer SuccessOpenText Portal
Likelihood to Recommend
-
(0 ratings)
8.5
(2 ratings)
User Testimonials
Magentrix Customer SuccessOpenText Portal
Likelihood to Recommend
Magentrix
No answers on this topic
OpenText
  • It completely depends on the version to work with and the approach. However, it provides a catalog of useful properties and tools for web development and portals.
  • Also for document management it is a great option, since the management, control and management of these is quite useful.As a technical use, it is a great tool for the management, handling, coordination and synergy of projects.
Verified User
Anonymous
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Pros
Magentrix
No answers on this topic
OpenText
  • Exceptional handling of data and documents.
  • Intuitive and simple management of the portal.
  • Integration of third-party applications such as Sharepoint.
  • Great customer service and support.
Verified User
Anonymous
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Cons
Magentrix
No answers on this topic
OpenText
  • Construction of components as templates for end users.
  • From my experience, despite being intuitive, the learning process can be slow.
  • I feel it is not the best value for money option.
  • In my opinion, despite the integrations being great tools, they haven't been perfected.
Verified User
Anonymous
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Return on Investment
Magentrix
No answers on this topic
OpenText
  • Reduction of time in the management of files and information.
  • In complement with trained personnel, reduction of time in the creation of portals and information centers.
  • Greater visibility of the data that is available and must be managed.
Verified User
Anonymous
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ScreenShots

Magentrix Customer Success Screenshots

Screenshot of Custom themes, branding and pagesScreenshot of Flexible articles and content managementScreenshot of Help tickets with knowledge base integration for case deflectionScreenshot of File storage, sharing and document managementScreenshot of Collaboration and groups