What users are saying about
Top Rated
97 Ratings
7 Ratings
Top Rated
97 Ratings
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Score 9.1 out of 100
7 Ratings
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Score 10 out of 100

Likelihood to Recommend

Malwarebytes

Malwarebytes is definitely one of the top contenders in its field. As with any corporate software, there are headaches all along the way -- from implementation to daily use and support. And cost is also a factor. Although not inexpensive, Malwarebytes is comparable to its close competitors. Overall, the quality of the product shines through, and it does what it's intended to do...protect!
Anonymous | TrustRadius Reviewer

SpamTitan

SpamTitan is well suited for anyone looking to reduce the amount of spam they receive and reduce the risk of virus emails making it to unsuspecting inboxes. There really aren't any situations where SpamTitan is not a good option. The spam it filters is truly spam, not mass emails or promotions, only the shady medical scams or princes who won money.
Anonymous | TrustRadius Reviewer

Pros

Malwarebytes

  • Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
  • Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
  • Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)
Kenji C | TrustRadius Reviewer

SpamTitan

  • Fast mail delivery
  • Easy to view and release messages that are not actually spam
  • Online portal is easy to navigate
  • Settings are easily customized
Anonymous | TrustRadius Reviewer

Cons

Malwarebytes

  • One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
  • There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.
Anonymous | TrustRadius Reviewer

SpamTitan

  • Quarantine email is only sent once a day
  • Payments and billing are confusing and not clear
  • Sometimes whitelisted emails still get caught in spam
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Malwarebytes

Malwarebytes 10.0
Based on 1 answer
The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
Joe Spradlin | TrustRadius Reviewer

SpamTitan

No score
No answers yet
No answers on this topic

Usability

Malwarebytes

Malwarebytes 10.0
Based on 2 answers
When you have a product that does the job that it describes or advertises, you have to love it. While the malware posture is always changing, we depend on products that we pay for year after year to protect us from threats, both known and unknown. I give this rating because Malwarebytes just works and you don't have to worry whether it is going to beat up other programs on your systems.
Joe Spradlin | TrustRadius Reviewer

SpamTitan

No score
No answers yet
No answers on this topic

Support Rating

Malwarebytes

Malwarebytes 8.7
Based on 11 answers
I honestly haven't needed support for Malwarebytes because I haven't had any problems with it, whatsoever. I am giving it a 9 rating because I haven't actually had an encounter or experience with customer service or support, so it's hard to rate the actual support team since I've never had the privilege of coming into contact with them.
Jennifer Stirling | TrustRadius Reviewer

SpamTitan

SpamTitan 10.0
Based on 1 answer
SpamTitan's support is very responsive. We have had very few interactions with them but each time, they responded quickly and resolved the issues promptly.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Malwarebytes

Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
Pritesh Patel | TrustRadius Reviewer

SpamTitan

We selected SpamTitan many years ago, so nothing sticks out as to why we selected them versus the competition. They have been very good since then so we have not evaluated the competition recently.
Anonymous | TrustRadius Reviewer

Return on Investment

Malwarebytes

  • One of the positive impacts it has had was that it offers another layer of protection against threats in an organization. It almost seems like there is never an all-in-one solution when it comes to AV and protecting/removing threats, and that there is a benefit to running more than one product on endpoints.
  • Another positive impact it has had was it really hasn't hurt user productivity when the program runs on the end-user's system. It could scan, or even be left open, and the end-user should not experience any slowdowns.
Anonymous | TrustRadius Reviewer

SpamTitan

  • It clears up clutter from our inboxes allowing email to be more efficient
  • Price is based on a range of users so it doesn't change if you have to add or remove users
Anonymous | TrustRadius Reviewer

Screenshots

Malwarebytes

Pricing Details

Malwarebytes

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Malwarebytes Editions & Modules

Additional Pricing Details

SpamTitan

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$17*

* 10 users per Month (Starting Price)

SpamTitan Editions & Modules

Edition
SpamTitan Cloud$171
SpamTitan Private Cloud$171
SpamTitan Gateway$171
SpamTitan Gateway Cluster$171
SpamTitan Cluster Node$171
  1. 10 users per Month (Starting Price)
Additional Pricing Details

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