ManageEngine Applications Manager vs. ScienceLogic AI Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ManageEngine Applications Manager
Score 7.7 out of 10
N/A
ManageEngine Applications Manager is an application performance management solution that also provides the ability to manage end user experience of enterprise Internet Services and hosted Web Services.
$395
per year per user
ScienceLogic AI Platform
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
ScienceLogic provides a unified IT Operations platform designed to manage operational workflows using high-fidelity Telemetry Data and explainable automation. The ScienceLogic AI Platform is deployable across On-Premises, Cloud, and Hybrid Environments. The platform consolidates monitoring tools to provide Observability and enables engineers to automate manual processes using Machine Learning capabilities. The platform utilizes automation for Closed-Loop Remediation and provides insights…N/A
Pricing
ManageEngine Applications ManagerScienceLogic AI Platform
Editions & Modules
Professional Edition
$395
per year per user
Enterprise Edition
$9,595
per year per user
No answers on this topic
Offerings
Pricing Offerings
ManageEngine Applications ManagerScienceLogic AI Platform
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalRequired
Additional DetailsScienceLogic SL1 offers four tiers: SL1 Advanced – Application Health, Automated Troubleshooting and Remediation Workflows SL1 Base – Infrastructure Monitoring, Topology & Event Correlation SL1 Premium – AI/ML-driven Analytics, Low-Code Automated Workflow Authoring SL1 Standard – Infrastructure Monitoring – with Agents, Business Services, Incident Automation, CMDB Synchronization, Behavioral Correlation
More Pricing Information
Community Pulse
ManageEngine Applications ManagerScienceLogic AI Platform
Considered Both Products
ManageEngine Applications Manager
Chose ManageEngine Applications Manager
Improved vendor management, ensuring that vendors meet SLAs and contractual obligations.
Chose ManageEngine Applications Manager
Port monitoring is the main reason to switch from other products and have the best support response from ManageEngine.
Chose ManageEngine Applications Manager
We have AppManager plugin from Opmanger, works really well as it is in one console.
Chose ManageEngine Applications Manager
The ease of implementation, administration, maintenance and integration with the multiple types of monitors that the platform can collect (DATABASE, PROCESSES, SERVICES, PERFORMANCE, STORAGE, TABLESPACE, PORTS, DATA FOLDERS, CLOUD APPS, VIRTUALIZATION COMPONENTS, etc.) It took …
Chose ManageEngine Applications Manager
ManageEngine Application Manager provides comprehensive support and documentation, making it easy for IT teams to get up to speed quickly and troubleshoot issues as they arise.
Chose ManageEngine Applications Manager
We selected Managed Engine due to its comprehensive monitoring capabilities, which aligned perfectly with our requirements. It offered the best value for money, making it the ideal choice for optimizing our monitoring needs.
Chose ManageEngine Applications Manager
The support for distributed tracing and logging provided by ManageEngine Application Manager enables IT teams to quickly identify the root cause of performance issues across multiple tiers of applications and infrastructure.
Chose ManageEngine Applications Manager
APM is not resource hungry it does not impact resource usage when in use.
Chose ManageEngine Applications Manager
As per our Infrastructure It satisfied all our needs and more importantly it is pocket Friendly.
so far it is a good to go Tool.
Chose ManageEngine Applications Manager
No other products we have used so far. We are happy with the APM product currently being used as a 3-rd party tool to manage servers' health and availability. We are happy with the services all the time and highly recommend using them in organizations or cloud environments or …
Chose ManageEngine Applications Manager
Other solutions like Microsoft EM and SCCM can be interdependent and cause all sorts of issues and additional costs. I think software should be optionally integrated and work on its own as a standalone solution. I like that ManageEngine allows for specific use of its software …
ScienceLogic AI Platform
Chose ScienceLogic AI Platform
real-time data monitoring, scalability of a complex environment is the key feature. For any new requirement, powerpack installation is very easy & handful.
Chose ScienceLogic AI Platform
Both of the tools we used before were with agents, so there was a need to configure the agent initially, before it could be used. Sometimes, there were issues with the service or the configuration of the agent, and deep troubleshooting was necessary to find the mistake in …
Chose ScienceLogic AI Platform
I have not used any other tools other than ScienceLogic SL1.
Chose ScienceLogic AI Platform
Restorepoint is a great tool and perfectly integrated with ScienceLogic SL1. However, PowerFlow implementation is not smooth and don't have enough resources to help build out the features necessary for a successful implementation. Also, documentation is not well written.
Chose ScienceLogic AI Platform
ScienceLogic adds easy customization through the "power packs" that have carefully designed applications specific to certain vendors/models
Chose ScienceLogic AI Platform
SL1 is easy to implement which is much easier to understand and what more implementation can be further deployed
Chose ScienceLogic AI Platform
ScienceLogic SL1 supports large scale of IT Infrastructure devices and vendors.
Was the single tool providing multiple functionalities at same time and allowed to remove additional legacy tools used for monitoring.
Allowed integration with incident management and CMDB. Allowed …
Chose ScienceLogic AI Platform
From a capability perspective they stack up very similar but from a look and feel, ScienceLogic SL1 one is miles behind the curve on all three. We chose SL because we already had elements of the service in place on our infrastructure from our previous MSP so they were a …
Chose ScienceLogic AI Platform
It is a User-friendly tool compared to other tools in the market.
Chose ScienceLogic AI Platform
I see great potential and infact i do strongly beleive it offers even beter capabilities than the traditional tools out there but again it comes down to how well you have trained us on how to unlock these capabilities. I suggest incentives for techs for providing feedback for …
Chose ScienceLogic AI Platform
Geneos is more complicated and 'heavy' to setup. It requires a lot of expertise in setting up. Also the dashboards are not great. ScienceLogic SL1 works well for customer facing dashboards.
Chose ScienceLogic AI Platform
ScienceLogic SL1 is comparable with the products but with low cost of investment gives an edge in convincing customer when we offer similar features.
Chose ScienceLogic AI Platform
For url monitoring, db status monitoring
Chose ScienceLogic AI Platform
Entuity was lacking a lot of custom reporting and also the out of the box automation and RBA was also less. Our customers were mainly looking for devices which are next gen like sdwan which Entuity doesn't support. When it come to ScienceLogic SL1 it will support all sets of …
Chose ScienceLogic AI Platform
As a fresher, this is my first organization, and they use SL1. So, I don’t have more knowledge of other tools. But I do know Grafana, which is predominantly used for dashboards. I think compared to that, the SL1 dashboard gives more details about devices. So, I feel SL1 would …
Chose ScienceLogic AI Platform
Galileo analyzes storage arrays and backups more thoroughly, but SL1 is much better for host and network monitoring. SL1 has some storage monitoring features for some storage arrays, but they are not as detailed.
Chose ScienceLogic AI Platform
IBM Tivoli NetCool/OMNIbus
Chose ScienceLogic AI Platform
In comparison to above tools specifically in terms of monitoring capabilities, ScienceLogic SL1 is way-way behind.

A lot of features which were available in these suites may be in 2010s are still not available in 2020s.
Chose ScienceLogic AI Platform
I was not part of the team selecting ScienceLogic SL1. Our goal was to increase event visibility in our server environment. We were using scripting which created many false events. SolarWinds is primarily used in the Network space to monitor network gear.
Chose ScienceLogic AI Platform
Agentless product that can integrate easily with other product and also allow us to automate tasks, example closing tickets when events are cleared automatically which user interactions.
Chose ScienceLogic AI Platform
Just because Science logic provides much more better enhancement and getting improved everyday. The autonomous integration and overall customization provided by the SL1 Platform is outstanding. In every sections be it in Monitoring or checking system logs and provide the best …
Chose ScienceLogic AI Platform
Nimsoft is a very powerful tool that has been around for years.. ScienceLogic SL1 is able to be tweaked and customised due to python scripting
Features
ManageEngine Applications ManagerScienceLogic AI Platform
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
ManageEngine Applications Manager
9.2
Ratings
16% above category average
ScienceLogic AI Platform
-
Ratings
Application monitoring9.20 Ratings00 Ratings
Database monitoring9.10 Ratings00 Ratings
Threshold alerts8.90 Ratings00 Ratings
Predictive capabilities9.20 Ratings00 Ratings
Application performance management console9.30 Ratings00 Ratings
Collaboration tools9.90 Ratings00 Ratings
Out-of-the box templates to monitor applications9.00 Ratings00 Ratings
Application dependency mapping and thresholding9.10 Ratings00 Ratings
Virtualization monitoring8.90 Ratings00 Ratings
Server availability and performance monitoring9.20 Ratings00 Ratings
Server usage monitoring and capacity forecasting8.90 Ratings00 Ratings
IT Asset Discovery9.90 Ratings00 Ratings
AIOps Features
Comparison of AIOps Features features of Product A and Product B
ManageEngine Applications Manager
-
Ratings
ScienceLogic AI Platform
7.4
Ratings
2% below category average
Monitoring and Alerting00 Ratings8.10 Ratings
Performance Analytics00 Ratings7.60 Ratings
Incident Management00 Ratings6.70 Ratings
Service Desk Integration00 Ratings7.30 Ratings
Root Cause Analysis00 Ratings7.50 Ratings
Capacity Planning Tool00 Ratings7.00 Ratings
Configuration and Change Management00 Ratings7.50 Ratings
Automated Remediation00 Ratings7.50 Ratings
Collaboration and Communication00 Ratings7.80 Ratings
Threat Intelligence00 Ratings7.20 Ratings
Best Alternatives
ManageEngine Applications ManagerScienceLogic AI Platform
Small Businesses
GitLab
GitLab
Score 8.8 out of 10

No answers on this topic

Medium-sized Companies
ManageEngine Site24x7
ManageEngine Site24x7
Score 10.0 out of 10
LogicMonitor
LogicMonitor
Score 9.1 out of 10
Enterprises
ManageEngine Site24x7
ManageEngine Site24x7
Score 10.0 out of 10
ignio AIOps
ignio AIOps
Score 8.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ManageEngine Applications ManagerScienceLogic AI Platform
Likelihood to Recommend
9.3
(0 ratings)
8.1
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
8.4
(0 ratings)
Usability
9.1
(0 ratings)
9.6
(0 ratings)
Availability
-
(0 ratings)
9.3
(0 ratings)
Performance
-
(0 ratings)
8.2
(0 ratings)
Support Rating
9.1
(0 ratings)
6.5
(0 ratings)
In-Person Training
-
(0 ratings)
8.7
(0 ratings)
Online Training
-
(0 ratings)
7.8
(0 ratings)
Implementation Rating
-
(0 ratings)
6.5
(0 ratings)
Configurability
-
(0 ratings)
10.0
(0 ratings)
Ease of integration
-
(0 ratings)
8.0
(0 ratings)
Product Scalability
-
(0 ratings)
8.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(0 ratings)
Vendor pre-sale
-
(0 ratings)
8.4
(0 ratings)
User Testimonials
ManageEngine Applications ManagerScienceLogic AI Platform
Likelihood to Recommend
Managed Engine Applications Manager excels in monitoring virtual machine databases and general system health. However, it isn't designed for monitoring items like UPS (Uninterruptible Power Supply) systems. Its strengths lie in optimizing IT infrastructure, while UPS monitoring would be better suited to managed engine opsmanager.
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Appropriate if you are setting up a monitoring suite in new Infrastructure Environment. Definitely NOT suited for Migration Projects. ScienceLogic SL1 cannot cater to a lot of monitoring requirements which already would have been configured in old monitoring suite. Plus, limited support for customizations and having to go to "Feature Requests" route makes in extremely complicated.
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Pros
  • Intuitive ease of the administration interface
  • Improvements and security fixes that are quickly integrated with frequent updates
  • Visibility into the status of our services and the end user experience (End to End)
  • Reports associated with attributes of services, applications or containers that help us detect certain flaws in our services.
Read full review
  • Best overall coverage of montioring different technologies.
  • Easy to use in any environment
  • Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
  • Have very good out of the box integrations with other monitoring solutions such as ServiceNow
  • Always improving and regularly releasing new versions and upgrades to the system/DA's.
  • Interactive community
Read full review
Cons
  • Plugin Quirks where it times out
  • Navigation through some of the screen seems a bit confusing
  • Consistency such as where license info is location between op and app manager are in different places. Better if it were consistent
  • Maintenance schedules in different locations in both Op and App manger product, needs consistency. They are all Zoho products!!
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  • Creating powerpacks from scratch for new devices may be straightforward but will rarely be easy. Rewarding when completed, but not easy.
  • Developer documentation needs a rethink. While the information may be there (it isn't always) it is not easy to find. This is not helped by using different terms for the same things.
  • A developer console/dashboard for monitoring data collection from powerpacks instances without having to switch webpages or have to monitor multiple webpages.
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Likelihood to Renew
For the the trust, security and support that ManageEngine Application Manager has given us, for 12 years as clients, has made us very satisfied and grateful for the response times to resolve doubts or needs that we have had.
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We migrated away from our 20-year-old homegrown solution and have no back-tracking capability. ScienceLogic is demonstrating new capabilities that we would not have been able to do on our own using our legacy system.
We understand the capabilities of competitors based on our bake-off selection where ScienceLogic won on capabilities and future near-term potential (expandability, platform growth). We know that those competitors are not really close to where we have been able to push ScienceLogic (as a partner).
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Usability
The intuitive ease of the administration interface, the new features, improvements and security fixes that are quickly integrated with frequent updates. Tuning or more detailed reports associated with attributes of services, applications or containers that help us detect certain flaws in our services. The capacity for improvements that are implemented and the ease of integrating new monitors into the product, which we need, gives us the speed and ease of preventing interruptions or events that helps us avoid.
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We use ScienceLogic SL1 in our organization to serve effective monitoring solutions to our external customers. Our customers depend upon us for critical events/alerts related to their IT infrastructure gears and using SL1, we're able to provide them with a proactive monitoring solution that resolves an issue before an impact is noticed by the customer. There are very few monitoring solutions that can cater to a variety of Cloud platforms like Public Cloud (AWS, Azure) and private cloud simultaneously and SL1 addresses this business problem very well
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Reliability and Availability
No answers on this topic
Science Logic SL1 provides the option of Distributed deployment where multiple instances of each appliance can be deployed to manage the load and availability. SL1 provides a High Availability feature for Database Servers and Data Collection. If one of the Data Collectors in the collector group fails, it will automatically redistribute the devices from the failed Data Collector among the other Data Collectors in the Collector Group. The high availability feature for the Database server ensures that SL1 performs failover automatically to another server without causing the outage to the application.
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Performance
No answers on this topic
The performance is entirely dependent on the complexity of the environment/network being used to host the platform. Outside of those factors, the platform runs very efficiently and quickly out of the box. We have integrations with other platforms and neither seem to take a hit from our moderate API usage. Any issues with performance would be experienced by choices made in infrastructure or complexity of things built by the customer to display in the GUI (overly complicated and cluttered dashboards for example)
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Support Rating
The trust, security and support that ManageEngine Application Manager has given us, for 12 years as clients, has made us very satisfied and grateful for the response times to resolve doubts or needs that we have had.
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So far, it's good as part of my overall experience, except for a couple of use cases. The support team is well knowledgeable, has technical sound, and is efficient. When support escalates to engineering, the issue gets stuck and takes months to resolve.
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In-Person Training
No answers on this topic
When I joined our company, I did not know about the in person training at firts. Logging onto the SL University, I realised that there were different sessions being held at different times throughout the year. The training itself was good, but being in a different time zone, made it difficult to attend, but the sessions that I attended was great!
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Online Training
No answers on this topic
There are a lot of educational materials and courses on the SL1 training site (Litmos university). However the recording quality is sometimes not very good - screen resolution is low. There is a lack of professional rather than user-oriented documents and there are mistakes in documentation and education is not well structured.
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Implementation Rating
No answers on this topic
Along with the purchase of the solution, we purchased a statement of work with their Professional Services organization to meet our outcomes and fill our critical gaps. The PS team was outstanding, very professional and allowed us to screen share while they built our integrations. In many cases they would teach us how they did certain things within the platform.
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Alternatives Considered
Other solutions like Microsoft EM and SCCM can be interdependent and cause all sorts of issues and additional costs. I think software should be optionally integrated and work on its own as a standalone solution. I like that ManageEngine allows for specific use of its software and not forcing users into an unneeded license or contract.
Read full review
Both of the tools we used before were with agents, so there was a need to configure the agent initially, before it could be used. Sometimes, there were issues with the service or the configuration of the agent, and deep troubleshooting was necessary to find the mistake in configuration before the communication with the endpoint was restored. Once the tools were running, they enabled very smooth reporting of what is running and what not, and the performance impact was lover than with WINRM monitoring.
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Scalability
No answers on this topic
Our deployment model is vastly different from product expectations. Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups. General Collection is our default collection group. Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors). Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs). We routinely test power in our data centers (yearly). Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary. Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)
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Return on Investment
  • By providing valuable insights into application performance and resource utilization, it has contributed to better decision-making and resource allocation.
  • It has helped us identify and resolve performance issues more quickly, minimizing the impact on business operations.
  • ManageEngine Application Manager has improved our ability to monitor and manage critical applications, reducing downtime and improving overall productivity.
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  • Identified Major Incidents at least 50% of times when it happens
  • Prevented Major Incidents due to alerting for basic IT Infra level issues at least more than 60% scenarios
  • Provides ability to monitor large variety of IT Infra level devices and services
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ScreenShots

ManageEngine Applications Manager Screenshots

Screenshot of InsightsScreenshot of InsightsScreenshot of DashboardScreenshot of Forecast reportsScreenshot of Real-user monitoring

ScienceLogic AI Platform Screenshots

Screenshot of Unified Observability and Contextual IntelligenceScreenshot of Relationship Mapping & Service VisibilityScreenshot of ITSM and Collaboration IntegrationsScreenshot of Low-Code Workflow BuilderScreenshot of Dynamic Application DevelopmentScreenshot of Executive Overview Dashboard