ManageEngine Patch Manager Plus vs. Watchguard Endpoint Security

If you are managing a very large number of computers, I would say 1000+, the standard patching tools provided by Microsoft will fail to do their job properly. This is where you will benefit from ManageEngine PATCH MANAGER Plus, being agent-based it is fast, easy to manage, and reliable. If you require functionality more than just patching, like security auditing, you have to look elsewhere.

Incentivized

I have experience with Watchguard Endpoint Security (EPDR) with small companies of five or more endpoints to large companies with hundreds of endpoints and find it well-suited for both types and everything in between. However, it is particularly good for companies with lean IT departments due to the awesomely automated and intelligent tools it provides for quick investigation and response. Also, its automated white list approval process for unknown executables is extremely fast thereby reducing and sometimes even eliminating delays that could impair employee performance.

Incentivized

• All the patches are tested before delivered to us.
• It's on cloud so we does not need to maintain Hardware and Network.
• It also upgrades the hardware drivers & BIOS. But for BIOS only we use monthly updates no automatic policy just push to target computers.

Incentivized

• Centralized management makes monitoring simple.
• Deployment is quick, easy, and automatable.
• Zero Trust means exactly that - if a process is not KNOWN to be safe, it is blocked until evaluated.
• IT managers can block or grant authority to override the automatic protection in case of the immediate need to allow a process known to be safe.

Incentivized

• Would like to be able to still install patches that are older than 3 months
• Would like to be able to upload our own installers, but understand this is part of endpoint central

Incentivized

• As with any application of this nature, it can block processes or other suspected security risks that are actually safe.
• While easy to use, it sometimes provides less learning opportunities for less experienced staff who are not as well-versed in these applications.

Incentivized

The ease of use, pricing, support, reliability, and quality of the product. Panda / WatchGuard products are highly rated, priced right and easy to maintain. All of this make it very easy to renew and purchase new licenses for us and our clients.

Incentivized

Easy and intuitive MSP management portal to manage all of your clients from a single pane of glass. Policies can be pushed down globally or individually based on needs. The client portal allows access to their tenant information and installs only which is nice if you are working with clients who might have an internal person or an IT team that also wants access to things to manage themself.

Incentivized

The software is 100% managed on a cloud platform that can be managed via an account even if they are not present within the company network where the software is installed, I even always opened the control panel on the browser of my smartphone to monitor the situation.I have never experienced any abnormal software crashes

Incentivized

The only annoyance I complain, if we want to be picky, is the fact of the constant disconnections from the control panel.Every about 4 hours the account logs out even if I set the "remember this device" flag; having said that I have not noticed neither slowdowns nor conflicts with other software

Incentivized

The support team at Patch Manager Plus has been awesome. Very responsive and knowledgeable. There are times when there is confusion between different tickets but there is still good service.

Incentivized

I gave it a 10 because I compare it to air conditioning. I need it to work every day, 24/7. I need it to be reliable and not something that requires a ton of interaction from staff to make sure it works every day. In addition, I should be able to run other things at my house when the AC is on. Panda fits that description.

Trainer was excellent, knew this product in-depth.

Incentivized

Easy to access and review information

Incentivized

The software goes manually on a PC only on the company network and then proceeds through that PC to install the software on all the other clients through the control panel where all the clients / servers on the network are detected with extreme speed and ease of execution, even for uninstallation and remote control over scans

Incentivized

SolarWinds was not selected because it runs on top of
SCCM which in itself is problematic and unreliable. We need an application that
runs in standalone mode and does not rely on any other application. SolarWinds
is also one of the most expensive. Kaseya and GFI LanGuard are overkill as they contain
functionality that we do not need or already have. GFI LanGuard for instance
does security auditing the same as Qualys that we already have. Kaseya is a full
management and automation solution.

Incentivized

Very similar. I feel like Watchguard need to get a better foothold with people trusting the name in the endpoint space. It has pretty much everything S 1 does but it also provides so much more. Simple things like patch management and encryption are fantastic adding that deliver true security value

Incentivized

With the implementation of watchguard (at the beginning Panda Endpoint, but it is the same) I was able to insert in the control panel all the unauthorized software previously installed by colleagues without any authorization from the various department heads.Now any licensed software goes into lockdown and can be unlocked from the control panel

Incentivized

• It has saved engineers so much time when monitoring patching out of hours.
• We no longer need to log into each individual server to patch it if it's failed, it can all be done from inside ManageEngine Patch Manager Plus itself.

Incentivized

• [...] The ability to make website URL and category viewing restrictions resulted in higher productive personnel and reduced the risks of infection.
• For the IT department, the centralised management console with all the information and tasks prepared to deploy to the endpoints helps us work more efficiently and faster.
• The ROI has been really good along [the] years, with a safer environment our employees work better and without stress, that translates in productivity.

Incentivized