Bird CRM

Bird CRM

9 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Bird CRM	Score 4.6 out of 10	N/A	Bird CRM, replacing the former MessageBird, is a CRM for Marketing, Sales, and Payments, powering messages to customers across Email, SMS, and WhatsApp.	$45 per month 3000 monthly contacts

Pricing

Bird CRM

Editions & Modules

API Pricing - WhatsApp: $0.01
per message
API Pricing - Voice: $0.01
per minute
API Pricing - SMS: $0.01
per message
API Pricing - Numbers: $1
per month
Pro: $50
per month
Pro Plus: $150
per month
Start Up: Free
Custom Plan: Contact sales team

Offerings

Pricing Offerings
Bird CRM
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Bird CRM
Considered Both Products	Bird CRM Verified User C-Level Executive Chose Bird CRM Twilio prices were much higher for our initial volume (30k SMS/month). But they have more APIs and more services if you need to integrate email, SMS, and other channels. We didn't need those features, only basic SMS and email, so we kept each feature from one provider. Email … Incentivized Helpful? PR Pablo Ritchie Product Manager Chose Bird CRM Regarding WhatsApp Business, it is a very useful tool because templates can be programmed for the entire organization and clients can also be referred to other users in order to decongest an agent who can become quite busy. Otherwise there would be no way to serve you through … Incentivized Helpful?
Top Cons	Minus No integration Minus Real time Minus Phone numbers

Best Alternatives
	Bird CRM
Small Businesses	Telegram Score 8.8 out of 10
Medium-sized Companies	Telegram Score 8.8 out of 10
Enterprises	Telegram Score 8.8 out of 10
All Alternatives	View all alternatives

User Ratings
	Bird CRM
Likelihood to Recommend	9.6 (2 ratings)

User Testimonials
	Bird CRM
Likelihood to Recommend	Bird (formerly MessageBird) MessageBird seems to me a very useful tool for the times we are living [in] and the paradigm shift in corporate communications in all industries. It is very good at exchanging information and plain text. It works with some difficulty for sending images and other functionalities that the real WhatsApp application has, but the client on the other side does not know about this and sometimes sends information such as location that it is not possible to obtain. Incentivized PR Pablo Ritchie Product Manager Read full review
Pros	Bird (formerly MessageBird) SMS delivery Webhooks for delivery reports SMS pricing Incentivized Verified User Anonymous Read full review
Cons	Bird (formerly MessageBird) It does not accept all the functions of whatsapp It has no integration with the Pipedrive CRM Sometimes it doesn't work in real time, leaving clients waiting in an invisible "queue" Incentivized PR Pablo Ritchie Product Manager Read full review
Alternatives Considered	Bird (formerly MessageBird) Twilio prices were much higher for our initial volume (30k SMS/month). But they have more APIs and more services if you need to integrate email, SMS, and other channels. We didn't need those features, only basic SMS and email, so we kept each feature from one provider. Email from Sendgrid and SMS from MessageBird Incentivized Verified User Anonymous Read full review
Return on Investment	Bird (formerly MessageBird) Quick contact with collection clients Delivers the feeling of instantaneous It is good to start the relationship, but continue it through the call center. Incentivized PR Pablo Ritchie Product Manager Read full review
ScreenShots