What users are saying about
Top Rated
140 Ratings
3 Ratings
Top Rated
140 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

Azure Active Directory

If the organization has current or planned investment in Microsoft (i.e. Windows devices for people, is an Office 365 customer, etc), Azure Active Directory is a no brainer and the basic functionality is included in the base plans and licenses. If the organization needs a deeper level of identity management and/or has a high volume of object turn over (account provisioning and deletion), the limit of the basic functionality in Azure Active Directory is quickly realized and additional effort, expense, and technology may be required.
Matt Varney | TrustRadius Reviewer

Symantec IGA

If an organization is looking for a good comprehensive identity management/governance suite that is easy to implement, CA identity manager may be a good/robust product. It is best to understand specific use case for your organization and try out the product before a final purchase decision as is the case with all sw products.
Shiv Shivakumar | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Azure Active Directory
8.7
Symantec IGA
ID-Management Access Control
Azure Active Directory
9.1
Symantec IGA
ID Management Single-Sign On (SSO)
Azure Active Directory
8.9
Symantec IGA
Multi-Factor Authentication
Azure Active Directory
8.8
Symantec IGA
Password Management
Azure Active Directory
8.9
Symantec IGA
Account Provisioning and De-provisioning
Azure Active Directory
8.9
Symantec IGA
ID Management Workflow Automation
Azure Active Directory
8.1
Symantec IGA
ID Risk Management
Azure Active Directory
8.1
Symantec IGA

Pros

Azure Active Directory

  • AAD is super easy to set up! One thing I was nervous about was deployment. However, after reading the setup instructions, I was pleased to find this a very simple process and well detailed in the instructions.
  • AAD works! It simply does it's job. I have not had to monitor it, troubleshoot it, nor reinstall or tinker with it in any way. Making changes is very quick and easy also allowing you to quickly modify how the sync occurs, whether one-direction from your server to Azure only, or bi-directional where it will sync both ways, or only from Azure to your local AD. You have the options and the control to make it work for your environment!
  • AAD has a ton of tools, logs, data that combined provides a great look into what your users are doing, how it is being done and if any error exist it will provide very useful information about it so that you can resolve the matter.
John Fester | TrustRadius Reviewer

Symantec IGA

  • It has complete identity management and governance capabilities equipped with a simple, intuitive user experience and helps simplify processes such as user access requests and access certifications. This in turn helps in improved productivity and user satisfaction.
Shiv Shivakumar | TrustRadius Reviewer

Cons

Azure Active Directory

  • In my opinion, Azure Active Directory's dashboard pages are way too busy and difficult to navigate.
  • Azure Active Directory doesn't handle duplicate attributes in user accounts very well.
  • Azure Active Directory pesters the admin to buy additional features by cluttering up the GUI with "suggestions" that you can't remove from the dashboard.
Jane Updegraff | TrustRadius Reviewer

Symantec IGA

  • Bringing on new users and removing existing user when new employee/contractors join or leave an organization can be improved by linking directly to HR module.
  • The slightly complicated GUI makes drill down difficult for a new user.
Shiv Shivakumar | TrustRadius Reviewer

Support Rating

Azure Active Directory

Azure Active Directory 8.3
Based on 29 answers
Support is handled offshore and you must send in a request and then schedule a callback. Near real-time support is very problematic. Additionally, you will go through the tiering system. Level one staff at Microsoft have a lot of checkboxes to go through before you are handed to the next tier.Communication with offshore tech support is a true challenge.
Anonymous | TrustRadius Reviewer

Symantec IGA

No score
No answers yet
No answers on this topic

Alternatives Considered

Azure Active Directory

We never evaluate other types of products. Since Windows 2000 we have been using Active Directory for the administration and management of our users, devices, and policies. We could certainly see the advances that are produced version by version and I firmly believe that Azure AD is the correct evolution and the way forward. It simplifies our work and manages our structure efficiently and clearly.
Hernán Paggi | TrustRadius Reviewer

Symantec IGA

The final contenders were CA and Oracle - Oracle was tedious to implement and maintain while on the other hand CA was easy to implement and maintain and came at a much lower price.
Shiv Shivakumar | TrustRadius Reviewer

Return on Investment

Azure Active Directory

  • With several pricing tiers provided by Microsoft, it's easy to find the right solution for you and to ensure you're not overpaying for features you do not need.
  • The analysis and reporting tools in Azure AD exist, but are a bit limited, which could have a negative impact on larger companies looking to closely monitor their user's activity.
  • Overall, Azure Active Directory has saved us time and resources when creating and managing new employee accounts.
Anonymous | TrustRadius Reviewer

Symantec IGA

  • For us, it was a fairly easy implementation over 60 day period that provided ROI fairly quickly
Shiv Shivakumar | TrustRadius Reviewer

Pricing Details

Azure Active Directory

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Azure Active Directory Editions & Modules

Edition
Premium P1$6.001
Premium P2$9.001
  1. per user/per month
Additional Pricing Details

Symantec IGA

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec IGA Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Azure Active Directory
8.8
Symantec IGA
9.0

Support Rating

Azure Active Directory
8.3
Symantec IGA

Add comparison