Microsoft System Center Service Manager vs. Symantec IT Management Suite
Microsoft System Center Service Manager vs. Symantec IT Management Suite
Product | Rating | Most Used By | Product Summary | Starting Price |
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Microsoft System Center Service Manager | N/A | Microsoft System Center Service Manager is an integrated platform that is designed for automating and adapting IT Service Management best practices to an organization’s requirements. The platform includes built-in processes for incident and problem resolution, change control and asset lifecycle management. | N/A | |
Symantec IT Management Suite | N/A | Symantec IT Management Suite enables IT administrators to securely manage the entire lifecycle of desktops, laptops, and servers across Windows, Mac, Linux, Unix, and virtual environments including deployment, asset management, and patch management to reduce costs and increase productivity. | N/A |
Microsoft System Center Service Manager | Symantec IT Management Suite | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Microsoft System Center Service Manager | Symantec IT Management Suite | |
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Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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IT Asset Management |
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Microsoft System Center Service Manager | Symantec IT Management Suite | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | ConnectWise RMM Score 7.9 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | KACE Systems Management Appliance Score 10.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | KACE Systems Management Appliance Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Microsoft System Center Service Manager | Symantec IT Management Suite | |
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Likelihood to Recommend | 8.8 (7 ratings) | 8.0 (2 ratings) |
Usability | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | 8.9 (2 ratings) | 8.0 (1 ratings) |
Microsoft System Center Service Manager | Symantec IT Management Suite | |
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Likelihood to Recommend | Microsoft | Broadcom |
Pros | Microsoft | Broadcom |
Cons | Microsoft | Broadcom |
Usability | Microsoft No answers on this topic | Broadcom |
Support Rating | Microsoft | Broadcom |
Alternatives Considered | Microsoft | Broadcom |
Return on Investment | Microsoft | Broadcom |
ScreenShots |