What users are saying about
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Top Rated
778 Ratings

Microsoft Teams

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Top Rated
778 Ratings
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Score 8.3 out of 100
4 Ratings
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Score 7 out of 100

Likelihood to Recommend

Microsoft Teams

It is best in screen sharing and improving regularly. Audio and Video calling quality is top notch. But doesn't work well with slow internet connection. Call drops are frequent. Notifications are quick and can be easily viewed at the bottom of the desktop without having to open the application. Integration with outlook is not as good as skype for business needs much improvement in this area.
Sandeep Reyyi | TrustRadius Reviewer

Personify Community

You can tell from the CEO and all staff that this is a very competent company that wants you to succeed with integrity. There is a strong
support and services team that works collaboratively with us to make
sure we are always getting what we need. They provide
24x7 emergency support, online ticket support, email support, a client
community, and the ability to call and talk to the same account manager or
community consultant every time (I even have Mariano's skype and he replies on weekends!). They recently launched a client community - so they are now even practicing what they preach. Our questions in the client community are always answered quickly.
Jeffrey Montegut | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Microsoft Teams
7.2
Personify Community
Task Management
Microsoft Teams
7.4
Personify Community
Gantt Charts
Microsoft Teams
6.1
Personify Community
Scheduling
Microsoft Teams
7.4
Personify Community
Workflow Automation
Microsoft Teams
6.7
Personify Community
Mobile Access
Microsoft Teams
8.7
Personify Community
Search
Microsoft Teams
7.7
Personify Community
Visual planning tools
Microsoft Teams
6.3
Personify Community

Communication

Microsoft Teams
7.8
Personify Community
Chat
Microsoft Teams
8.7
Personify Community
Notifications
Microsoft Teams
8.0
Personify Community
Discussions
Microsoft Teams
8.4
Personify Community
Surveys
Microsoft Teams
7.1
Personify Community
Internal knowledgebase
Microsoft Teams
6.7
Personify Community
Integrates with GoToMeeting
Microsoft Teams
7.5
Personify Community
Integrates with Gmail and Google Hangouts
Microsoft Teams
6.8
Personify Community
Integrates with Outlook
Microsoft Teams
9.0
Personify Community

File Sharing & Management

Microsoft Teams
8.1
Personify Community
Versioning
Microsoft Teams
7.9
Personify Community
Video files
Microsoft Teams
8.3
Personify Community
Audio files
Microsoft Teams
8.3
Personify Community
Document collaboration
Microsoft Teams
8.2
Personify Community
Access control
Microsoft Teams
7.9
Personify Community
Advanced security features
Microsoft Teams
7.9
Personify Community
Integrates with Google Drive
Microsoft Teams
7.8
Personify Community
Device sync
Microsoft Teams
8.7
Personify Community

Pros

Microsoft Teams

  • Lets employees know who is online and makes it easy to contact them for questions.
  • Able to see if someone is busy and should not be disturbed which helps save time in trying to contact them or hunt them down.
  • Allows specific groups to be created where we can share ideas and brainstorm without having to interrupt other employees in the office.
Karen Zelzer | TrustRadius Reviewer

Personify Community

  • It's easy to use. The admin panel has a number of drag and drop options to modify the experience
  • Flexibility. There are a large number of standard block features that can be added to areas. In addition, each dynamic block as a number of settings that allow you to tailor the experience you want to create. You can do this without being a programmer.
  • Personalization. There are good tools that allow you to personalize the experience based on whether users are logged in or not, whether they are in particular segments (which we can create) or recommendations based on information the user has provided about themselves.
  • Mobile. Small World Labs has a really great way of doing mobile. They give you a drag and drop interface for designing the mobile environment so there is a lot of flexibility with this. We are currently turning this module on.
Dean Alban | TrustRadius Reviewer

Cons

Microsoft Teams

  • Lack of rollout plans from MS that businesses can use to improve user adoption.
  • Slack still has more connectors.
  • Meetings could more intuitive and most of the screen is just pictures of people.
  • The desktop application is very large and absorbs a lot of system resources.
  • Multiple users cannot share screens at once, one at a time only.
  • Can't choose where to put files from conversations, they automatically are put in a Teams SharePoint.
Justin Pink | TrustRadius Reviewer

Personify Community

  • Integration with our Association Management System (AMS) didn't go as smoothly as I had wished. Having said that all of the issues with that integration have been addressed.
  • Because the platform is updated so frequently you need to stay on top of what is available to you and your end users or you may miss out on key functionality releases.
Todd Fuhrman | TrustRadius Reviewer

Likelihood to Renew

Microsoft Teams

Microsoft Teams 10.0
Based on 2 answers
We are a MSFT shop.
Joel Martin | TrustRadius Reviewer

Personify Community

Personify Community 9.1
Based on 3 answers
From the first conversation and beyond, it has been a pleasure working with Small World Labs. Their staff are genuinely interested in understanding our business and our goals, and actively make recommendation on continued improvement and long-term strategy. All of their staff demonstrate a clear understanding of the product and when to expect new features. Furthermore, their CEO, Michael Wilson, is more than competent and has proven to be an industry expert. He understands both the technical side and the community strategy side of the business. In fact, we have already initiated a project to build a second community with Small World Labs for a separate business unit
Jeffrey Montegut | TrustRadius Reviewer

Usability

Microsoft Teams

Microsoft Teams 7.4
Based on 30 answers
I have deducted one point just so beacuse the GUI of Teams is a bit difficult to understand for a first time user and thus the user takes quite a lot of time to understand the same and use all its features and Secondly, the software is pretty heavy and thus it takes some extra time to do some tasks as compared to other products.
sameer chhabra | TrustRadius Reviewer

Personify Community

Personify Community 9.1
Based on 1 answer
There are a multitude of options to configure the exact user experience you want and what you want to emphasize.
Dean Alban | TrustRadius Reviewer

Reliability and Availability

Microsoft Teams

No score
No answers yet
No answers on this topic

Personify Community

Personify Community 9.1
Based on 1 answer
Uptime has never been an issue.
Dean Alban | TrustRadius Reviewer

Performance

Microsoft Teams

No score
No answers yet
No answers on this topic

Personify Community

Personify Community 9.1
Based on 1 answer
Speed is not an issue.
Dean Alban | TrustRadius Reviewer

Support Rating

Microsoft Teams

Microsoft Teams 7.6
Based on 106 answers
Getting support for any MS Product kind of feels like pulling teeth. I have looked for support on the slowness of Teams to try and resolve it, but there is nothing really out there even from the MS reps other than deleting the hidden appsdata folder for Teams or uninstall/reinstall the software or just use the web-based Teams app.
Charles R. Coggins III | TrustRadius Reviewer

Personify Community

Personify Community 9.1
Based on 1 answer
The people at Small World Labs are very accessible. I can email, open a ticket, or call and they are there. I'd also point out that senior management is quite available too. We frequently have talks about potential strategies and new things we might be doing, which is great. I think the whole organization genuinely likes what they do and likes helping us succeed.
Dean Alban | TrustRadius Reviewer

In-Person Training

Microsoft Teams

No score
No answers yet
No answers on this topic

Personify Community

Personify Community 9.1
Based on 1 answer
In-person training is more ad-hoc based on if they are traveling to you or you are going to visit them. I imagine that if I paid for in-person training that it would be set up as well, but I've just used the standard training that comes with the initial set up and ongoing support.
Dean Alban | TrustRadius Reviewer

Online Training

Microsoft Teams

No score
No answers yet
No answers on this topic

Personify Community

Personify Community 8.2
Based on 1 answer
Online training is through online webinar & how-to posts and videos in the client community.
Dean Alban | TrustRadius Reviewer

Implementation Rating

Microsoft Teams

No score
No answers yet
No answers on this topic

Personify Community

Personify Community 9.1
Based on 1 answer
We had staff turnover at our own organization during the implementation. We were able to get the community up and live in a good timeframe even though that happened and we had to switch some people around for managing the project on our side.
Dean Alban | TrustRadius Reviewer

Alternatives Considered

Microsoft Teams

Microsoft Teams is very similar to Slack in that they are both chat clients that also leverage team communication. While we use both Slack and Teams at my organization, I find myself sticking to Teams for the most part due to its already built-in integration with the Office 365 suite. Also, Teams is our main communication tool for the IT department. Slack is used in our organization for communicating across teams that are outside of IT. Also, daily tasks like Scrum are used in Slack.
Gary Smolyak | TrustRadius Reviewer

Personify Community

We evaluated a few different community platform vendors over the course of a couple of months. I believe we also evaluated Jive, Lithium, KickApps, and Powered.
Dean Alban | TrustRadius Reviewer

Return on Investment

Microsoft Teams

  • We were already paying for Office 365 but now we got a great collaboration tool to go along with it.
  • We are able to stay connected with employees across the United States and no longer have to fly people back to headquarters for meetings and conferences, saving on transportation and lodging costs.
Michael Eberhard | TrustRadius Reviewer

Personify Community

  • Our community has been very active since the re-launch of our site. Have seen some increases in member engagement.
  • Feedback from our membership has been nothing but positive since we transitioned off of our older Sharepoint community. Look and feel and ease of use have been real pluses for our members.
  • Having the Small World Labs community is allowing us to be more creative with the way we integrate our community into all aspects of our online presence, web-site, social media, etc.
Todd Fuhrman | TrustRadius Reviewer

Screenshots

Microsoft Teams

Pricing Details

Microsoft Teams

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Teams Editions & Modules

Edition
Free$01
Microsoft 365 Business Basic$5.001
Microsoft 365 Business Standard$12.501
Office 365 E3$20.001
  1. Per Month
Additional Pricing Details
Discounts are available for non profit organizations.

Personify Community

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Personify Community Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Microsoft Teams
8.2
Personify Community
9.1

Likelihood to Renew

Microsoft Teams
10.0
Personify Community
9.1

Usability

Microsoft Teams
7.4
Personify Community
9.1

Reliability and Availability

Microsoft Teams
Personify Community
9.1

Performance

Microsoft Teams
Personify Community
9.1

Support Rating

Microsoft Teams
7.6
Personify Community
9.1

In-Person Training

Microsoft Teams
Personify Community
9.1

Online Training

Microsoft Teams
Personify Community
8.2

Implementation Rating

Microsoft Teams
Personify Community
9.1

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