Microsoft Teams vs. Personify Community

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Teams
Score 8.0 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$5
per month
Personify Community
Score 10.0 out of 10
N/A
Small World Labs Community is a hosted collaboration and social networking platform with easy drag & drop modification capabilities. Small World Labs offers implementation and community engagement services, plus an open API for integration with other systems. Small World Labs has clients across industries, but a high concentration in the nonprofit area. Small World Labs was acquired by Personify Corp in 2016.N/A
Pricing
Microsoft TeamsPersonify Community
Editions & Modules
Free
$0.00
per user/per month
Microsoft 365 Business Basic
$5.00
per user/per month
Microsoft 365 Business Standard
$12.50
per user/per month
Office 365 E3
$20.00
per user/per month
No answers on this topic
Offerings
Pricing Offerings
Microsoft TeamsPersonify Community
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for non profit organizations.
More Pricing Information
Community Pulse
Microsoft TeamsPersonify Community
Top Pros
Top Cons
Features
Microsoft TeamsPersonify Community
Project Management
Comparison of Project Management features of Product A and Product B
Microsoft Teams
8.0
164 Ratings
1% above category average
Personify Community
-
Ratings
Task Management8.1123 Ratings00 Ratings
Gantt Charts7.063 Ratings00 Ratings
Scheduling8.8136 Ratings00 Ratings
Workflow Automation7.783 Ratings00 Ratings
Mobile Access9.0158 Ratings00 Ratings
Search7.8144 Ratings00 Ratings
Visual planning tools7.3101 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Microsoft Teams
8.3
173 Ratings
4% above category average
Personify Community
-
Ratings
Chat9.3173 Ratings00 Ratings
Notifications8.6171 Ratings00 Ratings
Discussions9.0160 Ratings00 Ratings
Surveys7.592 Ratings00 Ratings
Internal knowledgebase7.8102 Ratings00 Ratings
Integrates with GoToMeeting8.248 Ratings00 Ratings
Integrates with Gmail and Google Hangouts7.344 Ratings00 Ratings
Integrates with Outlook9.0153 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Microsoft Teams
8.1
160 Ratings
0% above category average
Personify Community
-
Ratings
Versioning8.0109 Ratings00 Ratings
Video files8.0139 Ratings00 Ratings
Audio files8.1140 Ratings00 Ratings
Document collaboration8.6148 Ratings00 Ratings
Access control8.3131 Ratings00 Ratings
Advanced security features8.0101 Ratings00 Ratings
Integrates with Google Drive7.751 Ratings00 Ratings
Device sync8.4109 Ratings00 Ratings
Best Alternatives
Microsoft TeamsPersonify Community
Small Businesses
Glip (discontinued)
Glip (discontinued)
Score 9.5 out of 10
Discord
Discord
Score 8.6 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.6 out of 10
Higher Logic Vanilla
Higher Logic Vanilla
Score 9.0 out of 10
Enterprises
Cisco Business Edition 7000
Cisco Business Edition 7000
Score 9.2 out of 10
Verint Community
Verint Community
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft TeamsPersonify Community
Likelihood to Recommend
8.6
(252 ratings)
9.1
(3 ratings)
Likelihood to Renew
9.6
(8 ratings)
9.1
(3 ratings)
Usability
8.2
(52 ratings)
9.1
(1 ratings)
Availability
9.0
(1 ratings)
9.1
(2 ratings)
Performance
8.0
(1 ratings)
9.1
(2 ratings)
Support Rating
8.1
(191 ratings)
9.1
(2 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
8.2
(1 ratings)
Implementation Rating
10.0
(1 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
5.7
(7 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Professional Services
6.4
(7 ratings)
-
(0 ratings)
User Testimonials
Microsoft TeamsPersonify Community
Likelihood to Recommend
Microsoft
Microsoft Teams is ideal for organizations where employees regularly collaborate by sharing files, working on the same documents, updating the progress, etc. This is because different file formats are supported for online editing and collaboration with the help of Microsoft Teams. Additionally, for every file which is shared among the team members, emails are not sent again and again which helps in easily managing and organizing files. It is less appropriate where the team members have to instantly reply to an urgent task as sometimes the notifications are not sent properly which may lead to a delay in the work.
Read full review
Personify Corp
You can tell from the CEO and all staff that this is a very competent company that wants you to succeed with integrity. There is a strong
support and services team that works collaboratively with us to make
sure we are always getting what we need. They provide
24x7 emergency support, online ticket support, email support, a client
community, and the ability to call and talk to the same account manager or
community consultant every time (I even have Mariano's skype and he replies on weekends!). They recently launched a client community - so they are now even practicing what they preach. Our questions in the client community are always answered quickly.
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Pros
Microsoft
  • Video calls are great with Microsoft Teams. They've made big improvements over the last year and I rarely have issue with getting on. It's nice when things just work.
  • The most used functionality is, of course, the chat feature. It does what it's supposed to do and you can create chat groups from whoever you'd like. We use it a lot when there is a special project and a team from various groups get together for a short period of time to get things done.
  • An overlooked function is the ability to search anything within Microsoft Teams. Any photo, document, or chat can be searched and found pretty easily. I can't tell you how many times this has saved me from having to rewrite something or start over.
Read full review
Personify Corp
  • It's easy to use. The admin panel has a number of drag and drop options to modify the experience
  • Flexibility. There are a large number of standard block features that can be added to areas. In addition, each dynamic block as a number of settings that allow you to tailor the experience you want to create. You can do this without being a programmer.
  • Personalization. There are good tools that allow you to personalize the experience based on whether users are logged in or not, whether they are in particular segments (which we can create) or recommendations based on information the user has provided about themselves.
  • Mobile. Small World Labs has a really great way of doing mobile. They give you a drag and drop interface for designing the mobile environment so there is a lot of flexibility with this. We are currently turning this module on.
Read full review
Cons
Microsoft
  • I sometimes have a hard time viewing both the meeting screen and chat window at the same time.
  • There have been times when someone in a meeting will totally lose their connection.
  • At times the sound quality is not what it should be which makes it hard to hear each other.
Read full review
Personify Corp
  • Integration with our Association Management System (AMS) didn't go as smoothly as I had wished. Having said that all of the issues with that integration have been addressed.
  • Because the platform is updated so frequently you need to stay on top of what is available to you and your end users or you may miss out on key functionality releases.
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Likelihood to Renew
Microsoft
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
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Personify Corp
From the first conversation and beyond, it has been a pleasure working with Small World Labs. Their staff are genuinely interested in understanding our business and our goals, and actively make recommendation on continued improvement and long-term strategy. All of their staff demonstrate a clear understanding of the product and when to expect new features. Furthermore, their CEO, Michael Wilson, is more than competent and has proven to be an industry expert. He understands both the technical side and the community strategy side of the business. In fact, we have already initiated a project to build a second community with Small World Labs for a separate business unit
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Usability
Microsoft
User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful. MS Teams has mostly focused on Collaboration and team building features which are very useful for organizational communications. Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
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Personify Corp
There are a multitude of options to configure the exact user experience you want and what you want to emphasize.
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Reliability and Availability
Microsoft
Rare, but outages do happen
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Personify Corp
Uptime has never been an issue.
Read full review
Performance
Microsoft
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
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Personify Corp
Speed is not an issue.
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Support Rating
Microsoft
Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.
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Personify Corp
The people at Small World Labs are very accessible. I can email, open a ticket, or call and they are there. I'd also point out that senior management is quite available too. We frequently have talks about potential strategies and new things we might be doing, which is great. I think the whole organization genuinely likes what they do and likes helping us succeed.
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In-Person Training
Microsoft
No answers on this topic
Personify Corp
In-person training is more ad-hoc based on if they are traveling to you or you are going to visit them. I imagine that if I paid for in-person training that it would be set up as well, but I've just used the standard training that comes with the initial set up and ongoing support.
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Online Training
Microsoft
No answers on this topic
Personify Corp
Online training is through online webinar & how-to posts and videos in the client community.
Read full review
Implementation Rating
Microsoft
I find everything I need for my day-to-day work.
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Personify Corp
We had staff turnover at our own organization during the implementation. We were able to get the community up and live in a good timeframe even though that happened and we had to switch some people around for managing the project on our side.
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Alternatives Considered
Microsoft
I enjoy Teams better than Lync/Skype for Business, but I enjoy Slack the most for inter-company communication and UI/UX convenience. The learning curve for Slack is very small and it has a casual atmosphere that would engage the employees in a more fun and welcoming manner than a stark and professional background of Teams.
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Personify Corp
We evaluated a few different community platform vendors over the course of a couple of months. I believe we also evaluated Jive, Lithium, KickApps, and Powered.
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Contract Terms and Pricing Model
Microsoft
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
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Personify Corp
No answers on this topic
Scalability
Microsoft
It does not appear to have a limit to how many teams and employees we can have using it
Read full review
Personify Corp
No answers on this topic
Professional Services
Microsoft
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
Read full review
Personify Corp
No answers on this topic
Return on Investment
Microsoft
  • I think it has allowed us to leverage our Office365 more effectivly since all of the apps are synced together.
  • It has really allowed us transition away from more formal webex meetings and have a more free flow conversation.
  • It also gives us a more direct line to our manager if we need there input they can easily join our team chat.
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Personify Corp
  • Our community has been very active since the re-launch of our site. Have seen some increases in member engagement.
  • Feedback from our membership has been nothing but positive since we transitioned off of our older Sharepoint community. Look and feel and ease of use have been real pluses for our members.
  • Having the Small World Labs community is allowing us to be more creative with the way we integrate our community into all aspects of our online presence, web-site, social media, etc.
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ScreenShots

Personify Community Screenshots

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