Motadata ServiceOps vs. Tivoli Asset Management for IT (Discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Motadata ServiceOps
Score 9.1 out of 10
Small Businesses (1-50 employees)
Motadata ServiceOps is an ITIL compliant IT Service Management platform built on DFIT (Deep Learning Framework for IT Operation). It is an AI-enabled platform that enables IT organizations to rapidly adopt changes across People, Processes, and Technology to improve service delivery in the era of digital transformation. Motadata ServiceOps, a unified platform, includes PinkVerify certified Service Desk, Asset Manager, and Patch Manager to streamline business processes across the organization…N/A
Tivoli Asset Management for IT (Discontinued)
Score 8.0 out of 10
N/A
IBM's Tivoli Asset Management for IT reached end of life (EOL) in 2015.N/A
Pricing
Motadata ServiceOpsTivoli Asset Management for IT (Discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Motadata ServiceOpsTivoli Asset Management for IT (Discontinued)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
More Pricing Information
Community Pulse
Motadata ServiceOpsTivoli Asset Management for IT (Discontinued)
Top Pros
Top Cons

No answers on this topic

Features
Motadata ServiceOpsTivoli Asset Management for IT (Discontinued)
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
Motadata ServiceOps
8.9
1 Ratings
Tivoli Asset Management for IT (Discontinued)
-
Ratings
Organize and prioritize service tickets9.11 Ratings00 Ratings
Service restoration9.11 Ratings00 Ratings
Self-service tools9.11 Ratings00 Ratings
Subscription-based notifications8.21 Ratings00 Ratings
ITSM collaboration and documentation9.11 Ratings00 Ratings
ITSM reports and dashboards9.11 Ratings00 Ratings
ITSM asset management
Comparison of ITSM asset management features of Product A and Product B
Motadata ServiceOps
9.1
1 Ratings
Tivoli Asset Management for IT (Discontinued)
-
Ratings
Configuration mangement9.11 Ratings00 Ratings
Asset management dashboard9.11 Ratings00 Ratings
Policy and contract enforcement9.11 Ratings00 Ratings
Change management
Comparison of Change management features of Product A and Product B
Motadata ServiceOps
8.6
1 Ratings
Tivoli Asset Management for IT (Discontinued)
-
Ratings
Change requests repository9.11 Ratings00 Ratings
Service-level management8.21 Ratings00 Ratings
IT Asset Management
Comparison of IT Asset Management features of Product A and Product B
Motadata ServiceOps
-
Ratings
Tivoli Asset Management for IT (Discontinued)
9.0
1 Ratings
Software and hardware inventory tracking00 Ratings10.01 Ratings
License management00 Ratings10.01 Ratings
Asset lifecycle monitoring00 Ratings10.01 Ratings
Contract management00 Ratings10.01 Ratings
Asset relationship management00 Ratings5.01 Ratings
User Ratings
Motadata ServiceOpsTivoli Asset Management for IT (Discontinued)
Likelihood to Recommend
9.1
(1 ratings)
8.0
(1 ratings)
Usability
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Motadata ServiceOpsTivoli Asset Management for IT (Discontinued)
Likelihood to Recommend
Motadata (Mindarray Systems)
Well suited if a service desk is needed and you need to manage IT admins. It helps to sell IT services and deliver them to the clients more efficiently.
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IBM
Tivoli Asset Management for IT can be used very well in a big datacenter to easily manage assets. For linear assets there are other Tivoli Asset Manager products available such as for transportation domain, oil and gas. For a small scale industry, Tivoli Asset management solution is not a big help.
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Pros
Motadata (Mindarray Systems)
  • Balancing the workload
  • Process automation
  • Asset discovery
  • Contract and SLA management
  • Get Single Pane Glass View
  • Root Cause Analysis with context
  • Reduce outages and improve performance
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IBM
  • The first and foremost is Tivoli Asset Management has a rich set of software catalogs available in the market. On top of it IBM, publishes the latest and greatest often to add/include in the catalog bucket.
  • Easy to integrate with any asset management solution.
  • Can take benefit of all asset module solutions such as procurement, invoicing, PO, receivables, asset lifecyle, vendor and contract management using Tivoli Asset Management.
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Cons
Motadata (Mindarray Systems)
  • Machine learning
  • AI chat-bot
  • Parch management
  • Multi Language Support is missing
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IBM
  • Software bundling can be handled in a better way
  • Should eliminate rotating/non-rotating items concepts or should have an easy way to receive assets
  • Asset Topology can be introduced to see the dependencies between related assets
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Usability
Motadata (Mindarray Systems)
Very easy to use. GUI is self explanatory. We normally do not have to tech new users on how to use the system, they can simply start working because e of the simplicity.
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IBM
No answers on this topic
Support Rating
Motadata (Mindarray Systems)
The support is superb - fast and ready to help. The team is really motivated to help not just to close the ticket. It is one of the best IT related support experience s ever.
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IBM
No answers on this topic
Alternatives Considered
Motadata (Mindarray Systems)
Motadata has a way better support from vendor and local partners. And Motadata is a one comprehensive absolutions not a bunch of modules connected together.
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IBM
Tivoli Asset Management is comparatively cheap and easy to implement with a rich set of complementing modules. It can also be integrated easily with other asset management solutions and act as a single source of truth for other PMP processes
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Return on Investment
Motadata (Mindarray Systems)
  • Increase the effectivness of IT staff
  • Keeping IT assets under control
  • 50% reduction in MTTR
  • Enhanced network availability and uptime by 20%
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IBM
  • By tracking software assets, we are able to easily manage the license compliance
  • By getting the over/under allocation metrics we are able to get full control on asset procurement
  • Recycle/Reuse asset procedures made simple
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