Motadata ServiceOps
1 Rating
Tivoli Asset Management for IT (Discontinued)
1 Rating

Motadata ServiceOps

1 Rating
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Score 9.1 out of 100

Based on 1 reviews and ratings

Tivoli Asset Management for IT (Discontinued)

1 Rating
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Score 8 out of 100

Based on 1 reviews and ratings

Likelihood to Recommend

Motadata ServiceOps

Well suited if a service desk is needed and you need to manage IT admins. It helps to sell IT services and deliver them to the clients more efficiently.

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Андрей Михалюк (Andrew Mikhaliuk) | TrustRadius Reviewer
Андрей Михалюк (Andrew Mikhaliuk)
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Tivoli Asset Management for IT (Discontinued)

Tivoli Asset Management for IT can be used very well in a big datacenter to easily manage assets. For linear assets there are other Tivoli Asset Manager products available such as for transportation domain, oil and gas.For a small scale industry, Tivoli Asset management solution is not a big help.

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Anonymous | TrustRadius Reviewer
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Feature Rating Comparison

Incident and problem management

Motadata ServiceOps
8.9
Tivoli Asset Management for IT (Discontinued)
—
Organize and prioritize service tickets
Motadata ServiceOps
9.1
Tivoli Asset Management for IT (Discontinued)
—
Service restoration
Motadata ServiceOps
9.1
Tivoli Asset Management for IT (Discontinued)
—
Self-service tools
Motadata ServiceOps
9.1
Tivoli Asset Management for IT (Discontinued)
—
Subscription-based notifications
Motadata ServiceOps
8.2
Tivoli Asset Management for IT (Discontinued)
—
ITSM collaboration and documentation
Motadata ServiceOps
9.1
Tivoli Asset Management for IT (Discontinued)
—
ITSM reports and dashboards
Motadata ServiceOps
9.1
Tivoli Asset Management for IT (Discontinued)
—

ITSM asset management

Motadata ServiceOps
9.1
Tivoli Asset Management for IT (Discontinued)
—
Configuration mangement
Motadata ServiceOps
9.1
Tivoli Asset Management for IT (Discontinued)
—
Asset management dashboard
Motadata ServiceOps
9.1
Tivoli Asset Management for IT (Discontinued)
—
Policy and contract enforcement
Motadata ServiceOps
9.1
Tivoli Asset Management for IT (Discontinued)
—

Change management

Motadata ServiceOps
8.6
Tivoli Asset Management for IT (Discontinued)
—
Change requests repository
Motadata ServiceOps
9.1
Tivoli Asset Management for IT (Discontinued)
—
Service-level management
Motadata ServiceOps
8.2
Tivoli Asset Management for IT (Discontinued)
—

IT Asset Management

Motadata ServiceOps
—
Tivoli Asset Management for IT (Discontinued)
9.0
Software and hardware inventory tracking
Motadata ServiceOps
—
Tivoli Asset Management for IT (Discontinued)
10.0
License management
Motadata ServiceOps
—
Tivoli Asset Management for IT (Discontinued)
10.0
Asset lifecycle monitoring
Motadata ServiceOps
—
Tivoli Asset Management for IT (Discontinued)
10.0
Contract management
Motadata ServiceOps
—
Tivoli Asset Management for IT (Discontinued)
10.0
Asset relationship management
Motadata ServiceOps
—
Tivoli Asset Management for IT (Discontinued)
5.0

Pros

Motadata ServiceOps

  • Balancing the workload
  • Process automation
  • Asset discovery
  • Contract and SLA management
  • Get Single Pane Glass View
  • Root Cause Analysis with context
  • Reduce outages and improve performance

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Андрей Михалюк (Andrew Mikhaliuk) | TrustRadius Reviewer
Андрей Михалюк (Andrew Mikhaliuk)
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Tivoli Asset Management for IT (Discontinued)

  • The first and foremost is Tivoli Asset Management has a rich set of software catalogs available in the market. On top of it IBM, publishes the latest and greatest often to add/include in the catalog bucket.
  • Easy to integrate with any asset management solution.
  • Can take benefit of all asset module solutions such as procurement, invoicing, PO, receivables, asset lifecyle, vendor and contract management using Tivoli Asset Management.

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Anonymous | TrustRadius Reviewer
Verified User
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Cons

Motadata ServiceOps

  • Machine learning
  • AI chat-bot
  • Parch management
  • Multi Language Support is missing

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Андрей Михалюк (Andrew Mikhaliuk) | TrustRadius Reviewer
Андрей Михалюк (Andrew Mikhaliuk)
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Tivoli Asset Management for IT (Discontinued)

  • Software bundling can be handled in a better way
  • Should eliminate rotating/non-rotating items concepts or should have an easy way to receive assets
  • Asset Topology can be introduced to see the dependencies between related assets

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Anonymous | TrustRadius Reviewer
Verified User
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Usability

Motadata ServiceOps

Motadata ServiceOps 9.1
Based on 1 answer
Very easy to use. GUI is self explanatory. We normally do not have to tech new users on how to use the system, they can simply start working because e of the simplicity.

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Андрей Михалюк (Andrew Mikhaliuk) | TrustRadius Reviewer
Андрей Михалюк (Andrew Mikhaliuk)
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Tivoli Asset Management for IT (Discontinued)

No score
No answers yet
No answers on this topic

Support Rating

Motadata ServiceOps

Motadata ServiceOps 9.1
Based on 1 answer
The support is superb - fast and ready to help. The team is really motivated to help not just to close the ticket. It is one of the best IT related support experience s ever.

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Андрей Михалюк (Andrew Mikhaliuk) | TrustRadius Reviewer
Андрей Михалюк (Andrew Mikhaliuk)
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Tivoli Asset Management for IT (Discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

Motadata ServiceOps

Motadata has a way better support from vendor and local partners. And Motadata is a one comprehensive absolutions not a bunch of modules connected together.

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Андрей Михалюк (Andrew Mikhaliuk) | TrustRadius Reviewer
Андрей Михалюк (Andrew Mikhaliuk)
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Tivoli Asset Management for IT (Discontinued)

Tivoli Asset Management is comparatively cheap and easy to implement with a rich set of complementing modules. It can also be integrated easily with other asset management solutions and act as a single source of truth for other PMP processes

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Anonymous | TrustRadius Reviewer
Verified User
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Return on Investment

Motadata ServiceOps

  • Increase the effectivness of IT staff
  • Keeping IT assets under control
  • 50% reduction in MTTR
  • Enhanced network availability and uptime by 20%

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Андрей Михалюк (Andrew Mikhaliuk) | TrustRadius Reviewer
Андрей Михалюк (Andrew Mikhaliuk)
View all 1 answers on this topic

Tivoli Asset Management for IT (Discontinued)

  • By tracking software assets, we are able to easily manage the license compliance
  • By getting the over/under allocation metrics we are able to get full control on asset procurement
  • Recycle/Reuse asset procedures made simple

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Anonymous | TrustRadius Reviewer
Verified User
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Screenshots

Tivoli Asset Management for IT (Discontinued)

—

Pricing Details

Motadata ServiceOps

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

—

Tivoli Asset Management for IT (Discontinued)

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

—

Rating Summary

Likelihood to Recommend

Motadata ServiceOps
9.1
Tivoli Asset Management for IT (Discontinued)
8.0

Usability

Motadata ServiceOps
9.1
Tivoli Asset Management for IT (Discontinued)
—

Support Rating

Motadata ServiceOps
9.1
Tivoli Asset Management for IT (Discontinued)
—

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