What users are saying about
11 Ratings
11 Ratings
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Score 6.6 out of 100
17 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Nagios XI

Nagios XI is suitable for inexpensive and very detailed monitoring of the physical hosts and VMs. Both Windows and Linux. This would require configuring 2-3 ways of monitoring for the same set of hosts and some time spent to fine tune the configurations. It may also be used for SQL and Apache front-ends such as Tomcat, Glassfish, etc.
Anonymous | TrustRadius Reviewer

WhatsApp Business

WhatsApp Business is used for selling, upselling, and customer care. It can be for preventive customer care, like popping up to customers when they need help or receive customer complaints, inquiries, and tracking. For sales, it's a very good channel for offers communication, via broadcasts, and can be used to upsell the sales for the customers, either the existing customers or those who reached out via care channels. Assistance sales for our e-commerce website, in case customers need any in-journey support.And finally, any purchasing decision that needs negotiation, like schools and real estate, WhatsApp is the best way to engage professionally with a prospect.
Yasser Ghallab | TrustRadius Reviewer

Pros

Nagios XI

  • Nagios XI has an exclusive feature of bulk modification of attributes that help in monitoring the same set on monitoring modules on a newly set up environment.
  • It allows you to monitor many network devices, such as switches, routers, servers, and is helping to monitor network performance and track traffic on the network interface.
  • The audit trails feature allows us to scrutinize the modification or setup.
Eduin Zuloaga | TrustRadius Reviewer

WhatsApp Business

  • Notification management based on timing.
  • API suport.
  • Automatic quick reply to incoming messages.
Salvatore Tramonte | TrustRadius Reviewer

Cons

Nagios XI

  • Robust, but visually old interface. Requires a lot of work to become presentable.
  • Small selection of dashlets to construct new views.
  • No MS Azure monitoring ability, nothing for “as service,” very limited Amazon cloud monitoring abilities.
  • Questionable price politics (could make it a lot less for developing markets to actually increase use of the product and R&D budgets).
  • No report designers nor the ability to create new reports. No changes in this area for years.
  • Overall lack of new developments, making this product more and more outdated.
Anonymous | TrustRadius Reviewer

WhatsApp Business

  • People have to download a new app on their phone.
  • The tool is banned in some countries, so it is not useful employees/ clients want to obtain information while traveling.
Anonymous | TrustRadius Reviewer

Usability

Nagios XI

No score
No answers yet
No answers on this topic

WhatsApp Business

WhatsApp Business 8.0
Based on 1 answer
It's not as simple as the normal WhatsApp. It needs lots of configuration that I find hard to do on the mobile, I'd love to have a desktop version of it.
Yasser Ghallab | TrustRadius Reviewer

Support Rating

Nagios XI

Nagios XI 9.0
Based on 2 answers
Nagios XI support has plans to offer the following features:
  • Access to knowledgeable IT professionals – including support staff and developers.
  • Access to customer-only tutorials, documentation, and content in the Nagios Library.
  • Access to customer-only boards on our support forum for expedited assistance.
  • Access to customer-only email support for fast, confidential assistance.
  • Discounts on future license purchases.
Eduin Zuloaga | TrustRadius Reviewer

WhatsApp Business

WhatsApp Business 7.7
Based on 3 answers
I never contact them.
Salvatore Tramonte | TrustRadius Reviewer

Alternatives Considered

Nagios XI

Nagios XI is better supported vs SolarWinds, needs less manual administration work vs Datadog and a lot less expensive for a long as you are willing to compromise on the look and some functionalities. Moreover, SolarWinds database design prevents one from storing any meaningful data for an extended period of time (creating averages of the averages of the averages), where Nagios could be set for keeping years of detailed information without large storage or the overutilized DB engine. In both Datadog and SolarWinds trials we could not get answers to many of our questions, configure working solutions out of the box by using the inline documentation. Nagios XI does not have limitations, offers such as AppOptics impose on the customers (making it very expensive and absolutely not a real life product). Overall, Nagios XI is a great tool, requiring a lot of R&D “yesterday” to make it beat all the competition on all fronts. That is assuming you have an extensive knowledge in the many areas of IT (thus knowing what should be monitored and how to interpret the data).
Anonymous | TrustRadius Reviewer

WhatsApp Business

Many people are using WhatsApp Business for personal and business reasons. Due to the size of the user community, we felt it would be useful during communication. It has excellent features like calling, texting, video calling, setting up auto alerts that worked for our business needs. We can see when the message was delivered and if it has been read or not. While it is a great tool to communicate, data obtained from customers has to be fed into other systems.
Anonymous | TrustRadius Reviewer

Return on Investment

Nagios XI

  • Reduction of at least 10% of false alarms.
  • Increased network traffic by 5%.
Eduin Zuloaga | TrustRadius Reviewer

WhatsApp Business

  • Very high conversion rate compared to website traffic.
  • More professional look than Messenger.
  • Any purchase decision that takes time or needs further details, it helps a lot with conversion.
Yasser Ghallab | TrustRadius Reviewer

Pricing Details

Nagios XI

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WhatsApp Business

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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