What users are saying about
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Top Rated
198 Ratings
3 Ratings
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Score 8 out of 100

WatchGuard AuthPoint

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Top Rated
198 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

NetIQ Identity Manager

  • An organization who needs a way of managing their entire user lifecycle.
  • If an organization needed a solid Identity Management (IDM) solution that could do Single Sign-On (SS) and provisioning for services both internally and in the cloud.
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

I think WatchGuard AuthPoint is well suited for small to medium-size businesses that want to implement MFA for remote users. I think companies that already have a WatchGuard firewall will mostly benefit from [WatchGuard] AuthPoint as it integrates seamlessly with their other products and complements it really well. Most businesses will see the benefit right away working from home has become the norm now.
Anonymous | TrustRadius Reviewer

Pros

NetIQ Identity Manager

  • Easy to use workflow for creating users.
  • The self-service portal for resetting passwords etc., is easy to deploy.
  • Has strong user activity monitoring.
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

  • Insert a multi factor [authentication] to access the [business] apps[.]
  • Provides a portal to centralize all LOB Apps with SSO features[.]
  • Accept integration with VPN Servers[.]
  • Support integration with AZURE AD directory, removing the need of a on-prem agent[.]
  • The Authpoint app can be used too with others sites [that use] some type of MFA ( eg. Linkedin, Facebook, AWS)[.]
Raphael Soares | TrustRadius Reviewer

Cons

NetIQ Identity Manager

  • The interface is a bit outdated.
  • It would be nice to be able to customize the self-service portal more.
  • It would be great if it integrated with more products.
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

  • More compatibility, continue to adapt to additional services. The list is long now, but at times we have run into situations where it's not compatible. Though some services force a user to use their own MFA service and there's probably nothing WG can do about that.
Ryan Chester | TrustRadius Reviewer

Likelihood to Renew

NetIQ Identity Manager

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 9.1
Based on 9 answers
Now that we have AuthPoint deployed, I absolutely want to renew AuthPoint and continue using it. It is so easy to manage, that I want to keep it. Very good price point and and easily supported.
Icer Vaughan | TrustRadius Reviewer

Usability

NetIQ Identity Manager

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 8.3
Based on 22 answers
WatchGuard AuthPoint is very user friendly, with minimal interaction needed to both set it up, and to maintain it's continued use. The log in interface is easily understood, with clear and easily understood icons to allow for different methods of authentication. The WatchGuard team is constantly improving their Login app, which is constantly improving the user interface, allowing for a smoother and quicker login process.
Anonymous | TrustRadius Reviewer

Reliability and Availability

NetIQ Identity Manager

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 7.8
Based on 3 answers
It failed a couple of times for a period of an hour or so, where systems were down.
Anonymous | TrustRadius Reviewer

Performance

NetIQ Identity Manager

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 8.0
Based on 3 answers
No apparent problem besides a couple of times that systems weren't working
Anonymous | TrustRadius Reviewer

Support Rating

NetIQ Identity Manager

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 9.2
Based on 64 answers
In the case that support from WatchGuard is required, whether it be deploying to a bespoke application or product, or maintaining an existing product - WatchGuard support is fast and efficient. From logging the ticket (which is easy AND comprehensive) to getting it resolved, WatchGuard makes it easy allowing you to select how and when you want to be contacted.
Anonymous | TrustRadius Reviewer

In-Person Training

NetIQ Identity Manager

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 6.4
Based on 1 answer
It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
Anonymous | TrustRadius Reviewer

Online Training

NetIQ Identity Manager

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 8.5
Based on 2 answers
We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
Anonymous | TrustRadius Reviewer

Implementation Rating

NetIQ Identity Manager

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 9.0
Based on 9 answers
Send out an email beforehand to the users to make sure they know that there will be an email and what app to get installed on their phones
Mike Smith | TrustRadius Reviewer

Alternatives Considered

NetIQ Identity Manager

No answers on this topic

WatchGuard AuthPoint

Duo is a great alternative however we chose to go with AuthPoint because we were already using other products from Watchguard including the firewall, DNS filter and it uses the same cloud dashboard like the other products. From my understanding Duo has much better integration with M365 but I also wanted to have integration with the local on-prem equipment.
Anonymous | TrustRadius Reviewer

Scalability

NetIQ Identity Manager

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 8.1
Based on 3 answers
We are a medium-sized company. We don't need rapid scaling.
Anonymous | TrustRadius Reviewer

Return on Investment

NetIQ Identity Manager

  • ROI
  • Self-Service
  • Easy Install
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

  • Peace of mind. Hard to place a dollar value on it, but it is worth a lot!
  • It does add to systems overhead, but it is a necessary overhead and is minimal.
  • Overall, it has added significantly to the objective of secure operation within a remote environment.
Dave Brown | TrustRadius Reviewer

Screenshots

NetIQ Identity Manager

Pricing Details

NetIQ Identity Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

WatchGuard AuthPoint

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Add comparison