What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
48 Ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

WatchGuard AuthPoint

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
48 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Likelihood to Recommend

NetIQ Identity Manager

  • An organization who needs a way of managing their entire user lifecycle.
  • If an organization needed a solid Identity Management (IDM) solution that could do Single Sign-On (SS) and provisioning for services both internally and in the cloud.
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

WatchGuard Authpoint works well in a small or large organization as the user creation can be manually achieved or synced with AD. The platforms it can work with are pretty vast and they haven’t tried to reinvent the wheel. Things like radius and saml are utilized, which is clearly not trying to break away from what’s already available with most vendors. So more time is spent using the product rather than trying to work out how it will integrate with other systems.
Anonymous | TrustRadius Reviewer

Pros

NetIQ Identity Manager

  • Easy to use workflow for creating users.
  • The self-service portal for resetting passwords etc., is easy to deploy.
  • Has strong user activity monitoring.
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

  • It's a very simple to activate and use multi-factor solution. With the addition of the new hardware tokens, it is accessible to all companies.
  • Branding and management of the solution online sticks to the same WatchGuard experience and familiarity staff and clients know.
  • Add very simple ways to secure systems and give a great reporting function to keep an eye on what’s occurring across multiple systems.
Anonymous | TrustRadius Reviewer

Cons

NetIQ Identity Manager

  • The interface is a bit outdated.
  • It would be nice to be able to customize the self-service portal more.
  • It would be great if it integrated with more products.
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

  • There have been some issues we've had with deployment, for instance, removing a PC from the domain then does not let you log in as a local user - this is more of an inconvenience considering this application should be removed prior to domain removal (lesson learned).
  • Have noticed some times the push requests are slow to come through and the timeout period needs to be adjusted to make sure you can log in - not huge impact.
Tyler Fannon | TrustRadius Reviewer

Likelihood to Renew

NetIQ Identity Manager

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 9.1
Based on 2 answers
We rely on the product and prefer its ease of use to other less intuitive products.
Anonymous | TrustRadius Reviewer

Usability

NetIQ Identity Manager

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 9.1
Based on 1 answer
ease of use and the versatility of the APP
Mike Smith | TrustRadius Reviewer

Support Rating

NetIQ Identity Manager

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 8.5
Based on 29 answers
In general, the support for WatchGuard AuthPoint has been very good. I've only had one subpar support case which involved setting up AuthPoint with SSL VPN as the technician wasn't able to explain clearly what he meant in regards to ports in use.
Courtney Cowling | TrustRadius Reviewer

Implementation Rating

NetIQ Identity Manager

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 9.1
Based on 2 answers
Send out an email beforehand to the users to make sure they know that there will be an email and what app to get installed on their phones
Mike Smith | TrustRadius Reviewer

Alternatives Considered

NetIQ Identity Manager

No answers on this topic

WatchGuard AuthPoint

Although some of the applications have overlapping features, none of the other management and or security solutions that we have used or evaluated are similar enough to AuthPoint to draw any meaningful comparisons.
Scott Morin | TrustRadius Reviewer

Return on Investment

NetIQ Identity Manager

  • ROI
  • Self-Service
  • Easy Install
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

  • Objective 1: Protect Office 365: ROI is negative -- spent too many hours troubleshooting issues and ended up removing from the client's O365 Tenant.
  • Objective 2: Protect Windows Logon -- ROI is good here. Easy setup and configuration. Functions as desired.
Anonymous | TrustRadius Reviewer

Screenshots

NetIQ Identity Manager

Pricing Details

NetIQ Identity Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WatchGuard AuthPoint

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison