NetIQ Identity Manager vs WatchGuard AuthPoint | TrustRadius

What users are saying about

Score 8 out of 10

Based on 3 reviews and ratings

Score 8.9 out of 10

Based on 198 reviews and ratings

Pros

Easy to use workflow for creating users.
The self-service portal for resetting passwords etc., is easy to deploy.
Has strong user activity monitoring.

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Verified User

Professional in Marketing

Computer & Network Security Company, 51-200 employees

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Insert a multi factor [authentication] to access the [business] apps[.]
Provides a portal to centralize all LOB Apps with SSO features[.]
Accept integration with VPN Servers[.]
Support integration with AZURE AD directory, removing the need of a on-prem agent[.]
The Authpoint app can be used too with others sites [that use] some type of MFA ( eg. Linkedin, Facebook, AWS)[.]

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CTO (Chief Technical Officer)

Trust Control Segurança em Tecnologia da Informação ltdaComputer & Network Security, 11-50 employees

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Cons

The interface is a bit outdated.
It would be nice to be able to customize the self-service portal more.
It would be great if it integrated with more products.

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Verified User

Professional in Marketing

Computer & Network Security Company, 51-200 employees

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More compatibility, continue to adapt to additional services. The list is long now, but at times we have run into situations where it's not compatible. Though some services force a user to use their own MFA service and there's probably nothing WG can do about that.

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VP

RYMARKInformation Technology & Services, 11-50 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

WatchGuard AuthPoint 9.1

Based on 9 answers

Now that we have AuthPoint deployed, I absolutely want to renew AuthPoint and continue using it. It is so easy to manage, that I want to keep it. Very good price point and and easily supported.

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CIO (Chief Information Officer)

Newman UniversityHigher Education, 201-500 employees

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Usability

No score

No answers yet

No answers on this topic

WatchGuard AuthPoint 8.3

Based on 22 answers

WatchGuard AuthPoint is very user friendly, with minimal interaction needed to both set it up, and to maintain it's continued use. The log in interface is easily understood, with clear and easily understood icons to allow for different methods of authentication. The WatchGuard team is constantly improving their Login app, which is constantly improving the user interface, allowing for a smoother and quicker login process.

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Verified User

Consultant in Information Technology

Information Technology & Services Company, 1-10 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

WatchGuard AuthPoint 7.8

Based on 3 answers

It failed a couple of times for a period of an hour or so, where systems were down.

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Verified User

Employee in Other

Logistics & Supply Chain Company, 51-200 employees

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Performance

No score

No answers yet

No answers on this topic

WatchGuard AuthPoint 8.0

Based on 3 answers

No apparent problem besides a couple of times that systems weren't working

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Verified User

Employee in Other

Logistics & Supply Chain Company, 51-200 employees

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Support Rating

No score

No answers yet

No answers on this topic

WatchGuard AuthPoint 9.2

Based on 64 answers

In the case that support from WatchGuard is required, whether it be deploying to a bespoke application or product, or maintaining an existing product - WatchGuard support is fast and efficient. From logging the ticket (which is easy AND comprehensive) to getting it resolved, WatchGuard makes it easy allowing you to select how and when you want to be contacted.

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Verified User

Account Manager in Social Media

Information Technology and Services Company, 11-50 employees

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In-Person Training

No score

No answers yet

No answers on this topic

WatchGuard AuthPoint 6.4

Based on 1 answer

It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.

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Verified User

Vice-President in Information Technology

Information Technology & Services Company, 1-10 employees

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Online Training

No score

No answers yet

No answers on this topic

WatchGuard AuthPoint 8.5

Based on 2 answers

We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.

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Verified User

Vice-President in Information Technology

Information Technology & Services Company, 1-10 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

WatchGuard AuthPoint 9.0

Based on 9 answers

Send out an email beforehand to the users to make sure they know that there will be an email and what app to get installed on their phones

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SR. IT Engineer

BrevAll Technologies, Inc.Information Technology & Services, 11-50 employees

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Alternatives Considered

No answers on this topic

Duo is a great alternative however we chose to go with AuthPoint because we were already using other products from Watchguard including the firewall, DNS filter and it uses the same cloud dashboard like the other products. From my understanding Duo has much better integration with M365 but I also wanted to have integration with the local on-prem equipment.

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Verified User

C-Level Executive in Information Technology

Information Technology & Services Company, 1-10 employees

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Scalability

No score

No answers yet

No answers on this topic

WatchGuard AuthPoint 8.1

Based on 3 answers

We are a medium-sized company. We don't need rapid scaling.

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Verified User

Manager in Information Technology

Civil Engineering Company, 51-200 employees

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Return on Investment

ROI
Self-Service
Easy Install

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Verified User

Professional in Marketing

Computer & Network Security Company, 51-200 employees

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Peace of mind. Hard to place a dollar value on it, but it is worth a lot!
It does add to systems overhead, but it is a necessary overhead and is minimal.
Overall, it has added significantly to the objective of secure operation within a remote environment.

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Computer and Information Systems Manager

Busch SystemsRenewables & Environment, 51-200 employees

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Screenshots

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

Starting Price

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General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

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