What users are saying about
416 Ratings
28 Ratings
416 Ratings
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Score 7.4 out of 100
28 Ratings
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Score 6.1 out of 100

Likelihood to Recommend

NetSuite ERP

Cloud computing, in my opinion, is the future. Just like we pay for electricity as we use it, and do not have our own power generation plants, I believe the future of enterprise computing is a pay-as-you-use service. And other companies agree (Sage Intacct, SAP Business One, Microsoft Dynamics 365). NetSuite has been doing it since 1998. They clearly have a leg-up over all of these other companies.Perhaps a highly specialized organization with lots of custom software might not be a good fit. Customization of the platform is robust to an extend and there are many tools available for customization. However, native support for common languages like Python do not exist and the back-end totally customizable JavaScript platform does require some advanced skills. In fairness, we have not encountered a situation yet that the standard cloud customization tools were unable to solve so for us, this description is a problem we just don't have.
Mitchel Laman | TrustRadius Reviewer

QAD

If you're setting up operations where you have to manage manufacturing builds from raw components to finished goods, I would recommend QAD. It's nice to have subassemblies part numbers for your builds and enter in the number of accepted quantities and rejects. QAD is very helpful if you have a lot of parts floating around. I would not buy QAD if you only have to manage less than ~20 parts... just use Excel.
Dat Nguyen | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite ERP
7.6
QAD
10.0
Pay calculation
NetSuite ERP
6.8
QAD
10.0
Benefit plan administration
NetSuite ERP
7.2
QAD
10.0
Direct deposit files
NetSuite ERP
7.5
QAD
10.0
Salary revision and increment management
NetSuite ERP
8.9
QAD
10.0
Reimbursement management
NetSuite ERP
7.8
QAD
10.0

Customization

NetSuite ERP
7.2
QAD
6.5
API for custom integration
NetSuite ERP
7.1
QAD
8.0
Plug-ins
NetSuite ERP
7.3
QAD
5.0

Security

NetSuite ERP
7.9
QAD
7.8
Single sign-on capability
NetSuite ERP
8.1
QAD
7.5
Role-based user permissions
NetSuite ERP
7.7
QAD
8.0

Reporting & Analytics

NetSuite ERP
7.5
QAD
7.3
Dashboards
NetSuite ERP
7.8
QAD
6.0
Standard reports
NetSuite ERP
7.6
QAD
10.0
Custom reports
NetSuite ERP
6.9
QAD
6.0

General Ledger and Configurable Accounting

NetSuite ERP
7.2
QAD
8.5
Accounts payable
NetSuite ERP
7.8
QAD
7.0
Accounts receivable
NetSuite ERP
8.2
QAD
7.0
Global Financial Support
NetSuite ERP
7.7
QAD
7.0
Primary and Secondary Ledgers
NetSuite ERP
8.1
QAD
8.0
Intercompany Accounting
NetSuite ERP
7.7
QAD
5.0
Localizations
NetSuite ERP
8.3
QAD
8.0
Journals and Reconciliations
NetSuite ERP
7.7
QAD
7.0
Enterprise Accounting
NetSuite ERP
8.0
QAD
8.0
Configurable Accounting
NetSuite ERP
8.0
QAD
8.0
Centralized Rules Framework
NetSuite ERP
7.7
QAD
6.0
Standardized Processes
NetSuite ERP
7.8
QAD
8.0

Inventory Management

NetSuite ERP
6.8
QAD
8.8
Inventory tracking
NetSuite ERP
6.7
QAD
9.0
Automatic reordering
NetSuite ERP
7.0
QAD
8.0
Location management
NetSuite ERP
7.2
QAD
8.5
Manufacturing module
NetSuite ERP
6.5
QAD
9.5

Order Management

NetSuite ERP
7.6
QAD
7.9
Pricing
NetSuite ERP
8.0
QAD
7.0
Order entry
NetSuite ERP
7.6
QAD
7.0
Credit card processing
NetSuite ERP
7.0
QAD
9.0
Cost of goods sold
NetSuite ERP
8.1
QAD
7.5
Order Orchestration
NetSuite ERP
7.7
QAD
7.0
End-to-end order visibility
NetSuite ERP
7.6
QAD
9.0
Order exception Resolution
NetSuite ERP
7.0
QAD
9.0

Subledger and Financial Process

NetSuite ERP
7.4
QAD
6.6
Automated Invoice Processing
NetSuite ERP
7.5
QAD
8.0
Shared Services Payments
NetSuite ERP
7.6
QAD
6.0
Billings Management
NetSuite ERP
7.6
QAD
5.0
Customer Receipt Applications
NetSuite ERP
7.5
QAD
5.0
Customer Collections
NetSuite ERP
7.8
QAD
8.0
Revenue Recognition
NetSuite ERP
7.6
QAD
8.0
Cash Management
NetSuite ERP
7.5
QAD
Asset Management
NetSuite ERP
7.0
QAD
6.0
Travel & Expense Management
NetSuite ERP
7.4
QAD
Budgetary Control & Encumbrance Accounting
NetSuite ERP
7.1
QAD
Period Close
NetSuite ERP
7.7
QAD
Transactions Tax
NetSuite ERP
7.5
QAD
Subledger Reconciliations
NetSuite ERP
7.3
QAD
3rd Party Accounting Systems
NetSuite ERP
7.1
QAD

Project Financial Management

NetSuite ERP
7.3
QAD
6.7
Budgeting and Forecasting
NetSuite ERP
6.8
QAD
8.0
Project Costing
NetSuite ERP
6.8
QAD
6.0
Cost Capture
NetSuite ERP
7.0
QAD
6.0
Capital Project Management
NetSuite ERP
8.2
QAD
7.0
Customer Invoicing
NetSuite ERP
7.6
QAD
6.0
Customer Contract Compliance
NetSuite ERP
7.8
QAD
8.0
Project Revenue Recognition
NetSuite ERP
6.9
QAD
6.0
Project Financial Performance Analysis
NetSuite ERP
7.4
QAD
8.0
Project Financials Dashboard
NetSuite ERP
7.5
QAD
6.0
Real-time Financial Reporting
NetSuite ERP
7.4
QAD
6.0
Embedded Business Intelligence
NetSuite ERP
7.2
QAD
7.0
Project Planning Collaboration
NetSuite ERP
6.6
QAD

Project Execution Management

NetSuite ERP
7.5
QAD
5.0
Project Planning and Scheduling
NetSuite ERP
6.8
QAD
6.0
Project Manager Dashboard
NetSuite ERP
6.9
QAD
6.0
Resource Manager Dashboard
NetSuite ERP
7.2
QAD
Task Insight for Project Managers
NetSuite ERP
7.7
QAD
5.0
Project Manager Mobile Functionality
NetSuite ERP
7.5
QAD
Team Member Task Collaboration
NetSuite ERP
7.4
QAD
5.0
Team Member Mobile Functionality
NetSuite ERP
7.3
QAD
4.0
Project Candidate Search
NetSuite ERP
7.7
QAD
Project Candidate Comparison and Analysis
NetSuite ERP
7.7
QAD
4.0
Defineable Resource Pools
NetSuite ERP
8.3
QAD
Defineable Resource Pools
NetSuite ERP
8.1
QAD
Talent Profiles
NetSuite ERP
7.1
QAD
Real-Time Project Reporting
NetSuite ERP
8.1
QAD
Absence Management
NetSuite ERP
7.6
QAD
Product Lifecycle Management
NetSuite ERP
7.8
QAD

Grants Management

NetSuite ERP
7.5
QAD
5.5
Award Lifecycle Management
NetSuite ERP
7.1
QAD
6.0
Spending Control
NetSuite ERP
7.4
QAD
5.0
Indirect Cost Management
NetSuite ERP
8.1
QAD
Billing
NetSuite ERP
7.4
QAD

Procurement

NetSuite ERP
7.7
QAD
5.1
Sourcing Team Collaboration
NetSuite ERP
7.3
QAD
7.0
Sourcing Analysis
NetSuite ERP
6.2
QAD
6.0
Bids Analyzed and Compared
NetSuite ERP
7.6
QAD
4.0
Catalog Shopping E-Commerce for Employees
NetSuite ERP
7.1
QAD
6.0
Contract Authoring
NetSuite ERP
7.3
QAD
Contract Compliance Management
NetSuite ERP
7.9
QAD
7.0
Contract History
NetSuite ERP
8.1
QAD
6.0
Contract Renewal Automation
NetSuite ERP
8.4
QAD
Contract Repository
NetSuite ERP
7.9
QAD
5.0
Contract Standardization and Enforcement
NetSuite ERP
7.9
QAD
Electronic Signatures
NetSuite ERP
8.3
QAD
3.0
Invoice Automated Matching
NetSuite ERP
7.5
QAD
Purchasing Risk and Compliance Management
NetSuite ERP
7.4
QAD
3.0
Requisitions-to-Purchase Orders Integrated
NetSuite ERP
7.9
QAD
Spend Compliance Management
NetSuite ERP
7.6
QAD
7.0
Supplier Assessment
NetSuite ERP
8.3
QAD
3.0
Supplier Communication and Collaboration
NetSuite ERP
8.0
QAD
4.0
Supplier Management
NetSuite ERP
8.3
QAD
Supplier Portal
NetSuite ERP
7.8
QAD
5.0

Risk Management

NetSuite ERP
7.9
QAD
6.3
Risk Repository
NetSuite ERP
7.3
QAD
6.0
Control Management
NetSuite ERP
7.6
QAD
5.0
Control Mapping
NetSuite ERP
7.8
QAD
8.0
Control Efficiency Assessments
NetSuite ERP
7.8
QAD
4.0
Automated Control Assessments
NetSuite ERP
8.1
QAD
7.0
Assessment Capture
NetSuite ERP
8.5
QAD
Issue Detection
NetSuite ERP
8.0
QAD
5.0
Automatic Notification
NetSuite ERP
8.0
QAD
9.0
Remediation and Certification
NetSuite ERP
7.8
QAD

Logistics

NetSuite ERP
6.9
QAD
6.1
Transportation Planning and Optimization
NetSuite ERP
6.4
QAD
8.0
Transportation Sourcing Management
NetSuite ERP
7.0
QAD
5.0
Transportation Process Integration
NetSuite ERP
7.4
QAD
8.0
Transportation Execution Management
NetSuite ERP
6.9
QAD
5.0
Freight Payment Automation
NetSuite ERP
6.9
QAD
9.0
Trade Management
NetSuite ERP
6.4
QAD
Trade Regulatory Compliance Management
NetSuite ERP
7.8
QAD
Customs Entry Management
NetSuite ERP
6.9
QAD
3.0
Customs Document Management
NetSuite ERP
6.6
QAD
5.0
Customs Document Collaboration
NetSuite ERP
6.7
QAD
Fulfillment Management
NetSuite ERP
7.3
QAD
Inventory Visibility
NetSuite ERP
7.1
QAD
Warehouse Workforce Management
NetSuite ERP
6.5
QAD

Manufacturing

NetSuite ERP
6.3
QAD
8.3
Production Process Design
NetSuite ERP
6.8
QAD
7.5
Supply Chain Business Flows
NetSuite ERP
6.0
QAD
8.0
Production Management
NetSuite ERP
6.0
QAD
7.5
Contracted Manufacturing Management
NetSuite ERP
6.0
QAD
8.5
Configuration Management
NetSuite ERP
6.9
QAD
8.5
Work Definition
NetSuite ERP
6.1
QAD
8.5
Work Execution
NetSuite ERP
6.0
QAD
9.0
Advanced Fulfillment
NetSuite ERP
6.6
QAD
8.0
Manufacturing Costs
NetSuite ERP
6.2
QAD
9.5

Supply Chain

NetSuite ERP
7.0
QAD
8.1
Forecasting
NetSuite ERP
7.0
QAD
7.5
Inventory Planning
NetSuite ERP
6.7
QAD
7.5
Multi-tier Supply Chain Planning
NetSuite ERP
7.3
QAD
9.0
Performance Monitoring
NetSuite ERP
7.0
QAD
8.5

Product Lifecycle Management

NetSuite ERP
6.8
QAD
7.2
Ideation Management
NetSuite ERP
6.7
QAD
7.0
Requirements Management
NetSuite ERP
7.2
QAD
8.0
Proposal Management
NetSuite ERP
5.9
QAD
7.0
Innovation Portfolio Management
NetSuite ERP
6.8
QAD
7.0
Product Master Data Management
NetSuite ERP
6.8
QAD
7.0
Vendor Portal
NetSuite ERP
7.1
QAD
7.0
Project Portfolio Management
NetSuite ERP
7.0
QAD

Pros

NetSuite ERP

  • Custom records, fields and forms
  • Workflow automation
  • Mass updates and CSV imports making data management easy
  • Suitescript offers powerful ways to customize
  • Many modules available to a wide variety of business
  • Several bundles available that integrate with other services or add functionality to NetSuite
Anonymous | TrustRadius Reviewer

QAD

  • The QAD Enterprise application is great, we only started using this application a few years ago. The Master Scheduling Workbench has been a great improvement to our daily operations.
  • The Web-based QAD Supplier Portal has also been implemented recently in our company and has been a huge help to our purchasing and materials department.
  • The QAD support that we receive has helped our company grow and is a major asset in upcoming projects.
Amanda Bell | TrustRadius Reviewer

Cons

NetSuite ERP

  • NetSuite does have great customization capabilities, however, this can also make it difficult to track and maintain custom workflows and scripts as business needs change, especially with different subsidiaries having different process requirements. Essentially, the more you customize the system, the more you need to maintain documentation for reference.
  • NetSuite has a fantastic reporting tool called a "Saved Search." For financial and other similar reports, you must use the NetSuite "Report" feature. This reporting feature is not as flexible as the Saved Search and I have found that certain reports cannot be customized as required using the "Report" feature.
  • The Project Management module still has some work to go before it is flexible enough for companies to use NetSuite for their own customized processes. The module is fairly inflexible, and at a previous company we had around 10-15 enhancement requests alone relating to this module.
Sonny Spencer, ACA | TrustRadius Reviewer

QAD

  • Needs more flexibility to add/configure new indexes (if using the Progress Database) as the current indexes on key tables like transaction history are not helpful
  • Need a better support system for the TMS/Precision interface
  • Need better KnowledgeBase articles to understand the innerds of Pricing functionality
Anonymous | TrustRadius Reviewer

Likelihood to Renew

NetSuite ERP

NetSuite ERP 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

QAD

QAD 9.0
Based on 2 answers
The cost / benefit of changing to a different ERP will create a high cost and low benefit that's why I believe that we'll continue renewing QAD for a long time.
Anonymous | TrustRadius Reviewer

Usability

NetSuite ERP

NetSuite ERP 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

QAD

QAD 10.0
Based on 1 answer
Easy to use, zero or minimum cost to maintain the database (DBA etc) , no issue with OS ( Linux), stable database
Anonymous | TrustRadius Reviewer

Reliability and Availability

NetSuite ERP

NetSuite ERP 9.4
Based on 26 answers
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Anonymous | TrustRadius Reviewer

QAD

QAD 8.0
Based on 2 answers
No answer on this topic is available.

Performance

NetSuite ERP

NetSuite ERP 7.7
Based on 24 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

QAD

No score
No answers yet
No answers on this topic

Support Rating

NetSuite ERP

NetSuite ERP 1.0
Based on 20 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

QAD

No score
No answers yet
No answers on this topic

In-Person Training

NetSuite ERP

NetSuite ERP 7.3
Based on 2 answers
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Anonymous | TrustRadius Reviewer

QAD

No score
No answers yet
No answers on this topic

Online Training

NetSuite ERP

NetSuite ERP 8.0
Based on 7 answers
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Anonymous | TrustRadius Reviewer

QAD

QAD 7.0
Based on 1 answer
No answer on this topic is available.

Implementation Rating

NetSuite ERP

NetSuite ERP 7.3
Based on 18 answers
Implementation was fine but could have gone quicker.

NetSuite provided me a implementation guide who I did not think was very knowledgeable.

I recommend that you make sure the organization knows how they are going to use the software and come up with an implementation plan before importing all of the data.
Anonymous | TrustRadius Reviewer

QAD

No score
No answers yet
No answers on this topic

Alternatives Considered

NetSuite ERP

I have used simple accounting systems like QuickBooks, and I have used huge outdated systems like SAP. NetSuite is far superior to both of them. I wouldn't say its better than QuickBooks but maybe just for a different audience. QuickBooks is really for small companies. SAP, however, at least the implementation I used, was barely usable and effectively hid the data we needed from us because it was nearly impossible to pull from the system even with dedicated staff to help.
Chris Snelling, CFA | TrustRadius Reviewer

QAD

QAD stacks up well against other similar software that I have used. All in all the ability to add or subtract modules from QAD is a great advantage in having a flexible system that you can start with and adapt as your needs changes. This allows for small companies to use QAD and not just limit it to bigger companies.
Anonymous | TrustRadius Reviewer

Scalability

NetSuite ERP

NetSuite ERP 8.4
Based on 5 answers
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Aaron Kleinhandler | TrustRadius Reviewer

QAD

No score
No answers yet
No answers on this topic

Return on Investment

NetSuite ERP

  • Stress levels WAY down since dumping our previous Billing system and installing SuiteBilling. The ease of navigating, viewing data in sensible places, reporting and having more data in one place has made many of my users use words like "amazing" and "what a relief." Don't underestimate worker stress and enjoyment of their tool.
  • Fewer vendors and products to manage and to integrate. I oversee 10+ financially-related applications and their vendors. Dealing with the nuances of the contracts, the products and the people with whom I must deal (sales, support, product management) adds a lot of time and complexity. It also reduces the challenge of my SOX-related efforts.
  • Auditors and those of us supporting SOX-related efforts LOVE NetSuite, especially compared to other systems. The controls and auditing available are indispensable, whether it's to keep us accountable to ourselves or to the auditors.
Joshua Henke | TrustRadius Reviewer

QAD

  • QAD has made it easier for the operations engineering team to narrow down processes where reject rate relates to the highest cost so that they can solve those issues first.
  • QAD has made it easy for the production team to print work orders and track daily builds. This saves a lot of time from the old method of tracking in Word docs or Excel.
  • Sometimes QAD needs a lot of maintenance on the back end so we had to hire a full time employee to manage the data systems.
Dat Nguyen | TrustRadius Reviewer

Pricing Details

NetSuite ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NetSuite ERP Editions & Modules

Edition
Base License$9991
Access Cost$992
  1. per month
  2. per user per month
Additional Pricing Details

QAD

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

QAD Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison