New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Splunk Enterprise
Score 8.5 out of 10
N/A
Splunk is software for searching, monitoring, and analyzing machine-generated big data, via a web-style interface. It captures, indexes and correlates real-time data in a searchable repository from which it can generate graphs, reports, alerts, dashboards and visualizations.
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Pricing
New Relic
Splunk Enterprise
Editions & Modules
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
New Relic is very good at monitoring and alerting. I prefer Splunk or Kibana for logging. Datadog is good at aggregating stats and triggering alerts. New Relic provides the best monitoring solution out-of-the-box, minimal setup and configuration is needed to start immediately …
New Relic is the easiest to adopt, the price is in line with the other tools, and it has the lowest threshold to cross in order to learn the system and the platform. Adopting OpenTelemetry has been helpful in getting data aligned, and their documentation has been sufficient for …
We selected New Relic since it was very dynamic and versatile to use. It works well in all aspects of monitoring, and observability and would allow having a focus on collaboration with different repeatable processes. Also, New Relic has a good focus on working well with CLI, …
Splunk is easy to use , the User interface is quite easy and the components or functionality speak for themselves. The ease with you can search and from there fine tune your search functionality. Also the admin console is quite simple to use, you can find the functionality at …
New Relic and Splunk Enterprise both provide businesses with insights into what events are occurring in their applications. New Relic is an application monitoring tool designed to monitor user behavior in web based, mobile, or desktop applications. Splunk Enterprise is a Security Information and Event Management tool that manages data and provides businesses with event logs and alerts. Notably, many businesses use both New Relic and Splunk Enterprise, and they have native integrations with each other. New Relic can take in data from applications and feed it to Splunk Enterprise to generate reports, alerts, and logs.
Features and Limitations
Though New Relic and Splunk Enterprise both have features for generating insights about application data, they have some features and limitations that are important to consider.
New Relic is focused on application monitoring. New Relic provides detailed information about user behavior in applications, allowing businesses to see how applications are performing and if they have any issues. New Relic offers some analytics features out of the box, and also contains integrations with many other tools for even more detailed analytics. Despite its powerful application monitoring features, New Relic does have some downsides, such as its complex interface that presents a learning curve for new users.
Splunk Enterprise provides alerts and event logs for businesses so they can see what people are interacting with their site or applications and how they are interacting with them. Splunk Enterprise can handle almost all data types and offers flexible filtering so users can view their data and logs however they prefer. Splunk Enterprise also provides tools for users to parse through their logs to find the events they are looking for.
For businesses looking solely for application monitoring features, New Relic is an ideal tool, while Splunk Enterprise is great for businesses trying to parse application and IT data. For businesses that need to do both, Splunk Enterprise and New Relic can be integrated to work together.
Pricing
New Relic offers an essentials pricing package for $12.50 per month that retains application data for a few days. The pro package, which costs $25.00 per month retains application data for three months.
Splunk offers a free version for single users, but most businesses will need the Splunk Enterprise package, which includes unlimited users and Splunk Enterprises full monitoring and logging features for $1800.00 per year/
Features
New Relic
Splunk Enterprise
Security Information and Event Management (SIEM)
Comparison of Security Information and Event Management (SIEM) features of Product A and Product B
New Relic
-
Ratings
Splunk Enterprise
7.2
56 Ratings
8% below category average
Centralized event and log data collection
00 Ratings
8.055 Ratings
Correlation
00 Ratings
8.054 Ratings
Event and log normalization/management
00 Ratings
8.355 Ratings
Deployment flexibility
00 Ratings
7.150 Ratings
Integration with Identity and Access Management Tools
New Relic was super easy to implement and very easy to use and navigate. Before NR we had log files all over the place on different windows VMs, was horrible to manage. But now we have them in one central place that we can query, review and monitor.
Pros: Splunk is very well suited if you have multiple log sources of related data. All of them can be correlated and tasks can be automated based on the requirement. Other than alerts, Splunk can also run a specific script of your choice, based on some defined conditions. Cons: If you have a few logs but a large number of log sources, Splunk can be very expensive.
Capturing Front end Metrics specially web vitals and setting up alerts for violations really helps.
NRQL is great tool to fetch the data you need. With queries you can pull the data and put the data by table or by chart. You can even trend graphs and create dashboards.
Synthetic Monitoring is very helpful for proactive monitoring. You can use it for user journeys by using scripted browser monitor type or just check availability using PING type.
ASk AI is great addition that can fetch details you need with natuaral language
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
We are using Splunk extensively in our projects and we have recently upgraded to Splunk version 6.0 which is quite efficient and giving expected results. We keep track of updates and new features Splunk introduces periodically and try to introduce those features in our day to day activities for improvement in our reporting system and other tasks.
As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
You can literally throw in a single word into Splunk and it will pull back all instances of that word across all of your logs for the time span you select (provided you have permission to see that data). We have several users who have taken a few of the free courses from Splunk that are able to pull data out of it everyday with little help at all.
The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
Splunk maintains a well resourced support system that has been consistent since we purchased the product. They help out in a timely manner and provide expert level information as needed. We typically open cases online and communicate when possible via e-mail and are able to resolve most issues with that method.
The online course was simple clear and described the main capabilities of the solution. There is also an initial module that can be done for free so anyone can familiarize themselves with the functionality of this solution. On the other hand, however, there could be more free online courses. Maybe even with a certificate, this would broaden the group of people who are familiar with the platform while increasing familiarity with the solution itself.
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools required the installation and setup of a PHP dependency at the application level.
I wanted to learn a new language that I can quickly master and implement. Splunk is easy, fun to use and best of all, it can be developed in hours not days or weeks. Splunk is fundamentally a programming language that is minimal but yet powerful enough to collect, analyze and visualize data.
