Nimble vs. Salesforce Starter

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Nimble
Score 8.4 out of 10
N/A
Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.
$15
per month
Salesforce Starter
Score 8.3 out of 10
Small Businesses (1-50 employees)
Salesforce Starter (formerly Salesforce Essentials) is a small business CRM that replaces the former SalesforceIQ product. It is priced at $35 per user, on a monthly basis, or at $25 per month for if billed annually ($300) and can be tried free for 14 days on a trial.
$35
per month per user
Pricing
NimbleSalesforce Starter
Editions & Modules
Business
$19.00
Per User Per Month
No answers on this topic
Offerings
Pricing Offerings
NimbleSalesforce Starter
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
NimbleSalesforce Starter
Top Pros
Top Cons
Features
NimbleSalesforce Starter
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Nimble
8.5
30 Ratings
10% above category average
Salesforce Starter
9.1
2 Ratings
17% above category average
Customer data management / contact management9.429 Ratings9.02 Ratings
Workflow management8.528 Ratings00 Ratings
Territory management8.724 Ratings9.52 Ratings
Opportunity management8.228 Ratings8.02 Ratings
Integration with email client (e.g., Outlook or Gmail)9.329 Ratings9.52 Ratings
Contract management8.623 Ratings00 Ratings
Quote & order management7.021 Ratings9.01 Ratings
Interaction tracking9.127 Ratings9.52 Ratings
Channel / partner relationship management8.226 Ratings9.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Nimble
8.2
22 Ratings
9% above category average
Salesforce Starter
-
Ratings
Case management8.122 Ratings00 Ratings
Call center management8.320 Ratings00 Ratings
Help desk management8.321 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Nimble
8.7
27 Ratings
14% above category average
Salesforce Starter
7.4
2 Ratings
2% below category average
Lead management8.526 Ratings7.42 Ratings
Email marketing9.026 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Nimble
8.3
29 Ratings
10% above category average
Salesforce Starter
9.0
1 Ratings
18% above category average
Task management8.529 Ratings9.01 Ratings
Billing and invoicing management8.518 Ratings9.01 Ratings
Reporting7.825 Ratings9.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Nimble
8.9
27 Ratings
16% above category average
Salesforce Starter
9.0
1 Ratings
18% above category average
Forecasting8.823 Ratings9.01 Ratings
Pipeline visualization8.727 Ratings9.01 Ratings
Customizable reports9.023 Ratings9.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
Nimble
8.7
29 Ratings
14% above category average
Salesforce Starter
9.1
2 Ratings
19% above category average
Custom fields9.029 Ratings9.52 Ratings
Custom objects8.322 Ratings9.01 Ratings
Scripting environment8.518 Ratings9.01 Ratings
API for custom integration8.820 Ratings9.01 Ratings
Security
Comparison of Security features of Product A and Product B
Nimble
9.2
26 Ratings
11% above category average
Salesforce Starter
9.3
2 Ratings
12% above category average
Single sign-on capability9.324 Ratings9.52 Ratings
Role-based user permissions9.124 Ratings9.02 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Nimble
8.5
29 Ratings
16% above category average
Salesforce Starter
9.0
1 Ratings
21% above category average
Social data8.529 Ratings00 Ratings
Social engagement8.429 Ratings9.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Nimble
8.8
25 Ratings
20% above category average
Salesforce Starter
9.0
1 Ratings
22% above category average
Marketing automation8.625 Ratings9.01 Ratings
Compensation management8.919 Ratings9.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Nimble
8.4
27 Ratings
12% above category average
Salesforce Starter
9.5
2 Ratings
25% above category average
Mobile access8.427 Ratings9.52 Ratings
Best Alternatives
NimbleSalesforce Starter
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NimbleSalesforce Starter
Likelihood to Recommend
8.6
(33 ratings)
9.5
(2 ratings)
Likelihood to Renew
8.3
(2 ratings)
-
(0 ratings)
Usability
8.6
(19 ratings)
-
(0 ratings)
Support Rating
9.7
(19 ratings)
-
(0 ratings)
User Testimonials
NimbleSalesforce Starter
Likelihood to Recommend
Nimble
This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
Read full review
Salesforce
SalesforceIQ is a perfect CRM to start with and get your organization used to tracking customer contact. It was an easy setup and well adopted. It allowed us to rollout completely in just 30 days. We have seen a large increase in our ability to communicate. It may be lacking in some items if you already have a tracking method but was the perfect starting point for us.
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Pros
Nimble
  • Importing contacts in the CRM is very much consist of easy steps.
  • It allows me to create, edit and view contacts records anywhere from the web.
  • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
  • it is playing an excellent role in managing our all relations.
Read full review
Salesforce
  • CRM Managment
  • Streamlining Sales Funnel
  • Providing data sets and analytics
Read full review
Cons
Nimble
  • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
  • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
Read full review
Salesforce
  • SalesforceIQ has some reporting items that are a little harder to easily uncover but I have found work arounds or manually created reporting to get that information, such as number of times a salesperson was at a location.
  • Some of the upgrade items I would like to see are available in salesforce sales cloud that allow easier automation for marketing.
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Likelihood to Renew
Nimble
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
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Salesforce
No answers on this topic
Usability
Nimble
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
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Salesforce
No answers on this topic
Support Rating
Nimble
It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
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Salesforce
No answers on this topic
Alternatives Considered
Nimble
Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
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Salesforce
We selected SalesforceIQ over Insightly because of the email automation they offered. Their app also seemed to be a little more robust. I highly recommend a trial before you make a decision. The trial with SalesforceIQ is what sold us on the product
Read full review
Return on Investment
Nimble
  • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
  • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
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Salesforce
  • Not budget friendly for smaller start-ups.
Read full review
ScreenShots

Salesforce Starter Screenshots

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