Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.
$15
per month
Salesforce Starter
Score 9.0 out of 10
Small Businesses (1-50 employees)
Salesforce Starter (formerly Salesforce Essentials) is a small business CRM that replaces the former SalesforceIQ product. It is priced at $35 per user, on a monthly basis, or at $25 per month for if billed annually ($300) and can be tried free for 14 days on a trial.
$35
per month per user
Pricing
Nimble
Salesforce Starter
Editions & Modules
Business
$19.00
Per User Per Month
No answers on this topic
Offerings
Pricing Offerings
Nimble
Salesforce Starter
Free Trial
Yes
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Nimble
Salesforce Starter
Features
Nimble
Salesforce Starter
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Nimble
8.5
30 Ratings
8% above category average
Salesforce Starter
8.7
7 Ratings
11% above category average
Customer data management / contact management
9.529 Ratings
7.67 Ratings
Workflow management
8.428 Ratings
00 Ratings
Territory management
8.724 Ratings
7.67 Ratings
Opportunity management
8.128 Ratings
9.07 Ratings
Integration with email client (e.g., Outlook or Gmail)
9.429 Ratings
9.66 Ratings
Contract management
8.523 Ratings
00 Ratings
Quote & order management
6.621 Ratings
9.45 Ratings
Interaction tracking
9.227 Ratings
8.36 Ratings
Channel / partner relationship management
8.126 Ratings
9.75 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Nimble
8.1
22 Ratings
5% above category average
Salesforce Starter
-
Ratings
Case management
7.922 Ratings
00 Ratings
Call center management
8.220 Ratings
00 Ratings
Help desk management
8.321 Ratings
00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Nimble
8.7
27 Ratings
11% above category average
Salesforce Starter
7.7
6 Ratings
1% below category average
Lead management
8.426 Ratings
7.76 Ratings
Email marketing
9.026 Ratings
00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Nimble
8.2
29 Ratings
6% above category average
Salesforce Starter
8.4
5 Ratings
9% above category average
Task management
8.529 Ratings
9.45 Ratings
Billing and invoicing management
8.418 Ratings
6.85 Ratings
Reporting
7.725 Ratings
8.95 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Nimble
8.9
27 Ratings
15% above category average
Salesforce Starter
9.0
5 Ratings
16% above category average
Forecasting
8.923 Ratings
9.05 Ratings
Pipeline visualization
8.827 Ratings
8.85 Ratings
Customizable reports
9.023 Ratings
9.35 Ratings
Customization
Comparison of Customization features of Product A and Product B
Nimble
8.6
29 Ratings
11% above category average
Salesforce Starter
7.3
6 Ratings
5% below category average
Custom fields
9.029 Ratings
7.66 Ratings
Custom objects
8.322 Ratings
7.65 Ratings
Scripting environment
8.518 Ratings
6.45 Ratings
API for custom integration
8.820 Ratings
7.75 Ratings
Security
Comparison of Security features of Product A and Product B
Nimble
9.3
26 Ratings
10% above category average
Salesforce Starter
8.9
6 Ratings
6% above category average
Single sign-on capability
9.424 Ratings
8.96 Ratings
Role-based user permissions
9.324 Ratings
8.96 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Nimble
8.4
29 Ratings
12% above category average
Salesforce Starter
8.4
5 Ratings
12% above category average
Social data
8.429 Ratings
00 Ratings
Social engagement
8.429 Ratings
8.45 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Nimble
8.8
25 Ratings
16% above category average
Salesforce Starter
8.1
5 Ratings
8% above category average
Marketing automation
8.725 Ratings
8.35 Ratings
Compensation management
8.919 Ratings
8.05 Ratings
Platform
Comparison of Platform features of Product A and Product B
This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
If you own a business that has complex selling processes or requires integrations with 3rd party tools/systems, you should look at Professional, Enterprise, or Unlimited editions. Salesforce operates very well across pretty much every industry, but not all sales, marketing, and operational processes are created equal. If your marketing process requires a long list of sendable contacts then I would recommend adding on Pardot or Hubspot. Always start small and scale up, to avoid boxing yourself in down the road.
Table views can be sorted by column. Filters can be applied, but only to one column. Multi-column filtering like Excel allows would be extremely useful and a big improvement.
The ability to quick copy data in a table view would also be helpful, like (ctrl ') in excel.
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
The system is very user-friendly on a desktop but lacks mobile friendliness. The Customer relationship manager disappears after the deal is signed. We struggled to get the system in a usable format, which was not cost-effective. The CRM system on desktop was great but way more complicated than it should be.
It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.