What users are saying about
18 Ratings
7 Ratings
18 Ratings
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Score 8.3 out of 100
7 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

NinjaRMM

Ninja is an affordable, fairly straightforward RMM that I feel is a good fit for smaller implementations. As your client base grows and the diversity of client needs grow you can start to see some of the limitations that Ninja has. Ninja's cloud based implementation is stable but they have been a little slow on the updates promised. We used to work more closely with them but we continued to see feature creep on items that weren't really important to us. The items we felt were important kept getting pushed back in the time-line with really no end in sight. Ultimately this is what pushed us to move onto a different platform.
Steve Ricketts | TrustRadius Reviewer

Sophos Mobile

Sophos Mobile Control is greatly welcome when corporate networks allow BYOD on the office, and on the wireless networks around it. It allows you to control what the users are doing, and on this kind of explanation that I'm doing, perhaps EVERY company is suited for this kind of example. Nowadays the same user that has access to our corporate network is allowed to access multiple apps, that the IT security department isn't aware of. To have visibility is one of the most important things among security issues.
Juan Carlos Sanchez Pignalosa | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

NinjaRMM
8.3
Sophos Mobile
Remote monitoring
NinjaRMM
9.6
Sophos Mobile
Network device monitoring
NinjaRMM
5.2
Sophos Mobile
Multiple Server Monitoring
NinjaRMM
8.9
Sophos Mobile
Multi-device monitoring
NinjaRMM
8.5
Sophos Mobile
Automated alerts and notifications
NinjaRMM
9.3
Sophos Mobile

Management Tasks

NinjaRMM
8.0
Sophos Mobile
Patch Management
NinjaRMM
7.3
Sophos Mobile
Service configuration management
NinjaRMM
6.9
Sophos Mobile
Software and hardware inventory
NinjaRMM
8.8
Sophos Mobile
Policy-based automation
NinjaRMM
8.9
Sophos Mobile

Reporting

NinjaRMM
6.2
Sophos Mobile
Performance data reports
NinjaRMM
7.3
Sophos Mobile
Customizable reporting
NinjaRMM
7.0
Sophos Mobile
Data visualization
NinjaRMM
5.9
Sophos Mobile
Risk analysis
NinjaRMM
4.6
Sophos Mobile

Security

NinjaRMM
7.9
Sophos Mobile
Data backup and recovery
NinjaRMM
6.8
Sophos Mobile
Antivirus and malware management
NinjaRMM
8.1
Sophos Mobile
Adinistraor access control
NinjaRMM
8.8
Sophos Mobile

Pros

NinjaRMM

  • Ninja team is always improving the product and listening to customers.
  • A lean agent installed on endpoints.
  • Ninja RMM offers a number of different add-ons at a reasonable price.
  • Provides insight into details of a PC or Mac.
  • Patch Management is very helpful in maintaining Windows and Software patches.
  • Software inventory and remote background un-installation is a life saver.
  • The dashboard is intuitive and easy to use.
  • Custom Alerts can be configured to monitor services or any problems that may be arising.
Anonymous | TrustRadius Reviewer

Sophos Mobile

  • Easy deployment.
  • We are on next generation type of tools to be able to protect corporate data.
  • Allows the management IT group to be able to control the probable theft of information.
Juan Carlos Sanchez Pignalosa | TrustRadius Reviewer

Cons

NinjaRMM

  • While deploying an installer for extra software can be done through ninja, it is a little difficult. It has to be done as a scheduled action which is part of a policy. If I just need to install something on one endpoint, this is a difficult way to go about it.
Steve Radabaugh | TrustRadius Reviewer

Sophos Mobile

  • The platform was developed many years ago, a fresher look (even for the cloud-based console) would be appreciated.
  • The ability to control mail platforms other than MS Exchange.
  • The ability to control more features on iOS (knowing how the iOS Platform is at the moment).
Juan Carlos Sanchez Pignalosa | TrustRadius Reviewer

Usability

NinjaRMM

NinjaRMM 8.0
Based on 2 answers
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
Steve Ricketts | TrustRadius Reviewer

Sophos Mobile

No score
No answers yet
No answers on this topic

Support Rating

NinjaRMM

NinjaRMM 9.4
Based on 6 answers
They respond within an hour always and the Dojo community is very busy. You can usually find your answer there first before creating a support ticket.
Anonymous | TrustRadius Reviewer

Sophos Mobile

No score
No answers yet
No answers on this topic

Alternatives Considered

NinjaRMM

We felt that NinjaRMM gave us the best "bang for the buck" with the ability to remote control and included antivirus that was centrally managed and monitored on the cloud without needing any additional in house servers. NinjaRMM is very easy to use and the web interface is very fast and easy to get around.
Jon Quincy | TrustRadius Reviewer

Sophos Mobile

Personally, haven't seen any other MDM on the market, but I feel since Sophos is greatly known to have easy to use products, that the others may not be as easy to use as Sophos Mobile Control. One of the key factors for organizations to choose Sophos Mobile Control and Security is because the Android OS (most attacked OS on the planet) is protected with award-winning antivirus and anti malware from Sophos. We have seen as advisors, how unprotected customers, get huge telecom bills because of the lack of security, since they think that an Android OS is healthy enough... big mistake. One simple thing I always tell friends, family and customers, protect your Android device with Sophos Security (it's free for home users).
Juan Carlos Sanchez Pignalosa | TrustRadius Reviewer

Return on Investment

NinjaRMM

  • NinjaRMM has provided an excellent ROI for our Architectural office. With a single tool that also includes an antivirus software called Vipre, all the devices including servers & workstations can be monitored and protected from attacks.
  • NinjaRMM includes a programmed called TeamViewer. With TeamViewer the IT staff can remotely access computers outside the office to troubleshoot problems encountered. As long as the remote computer has an internet access, our IT staff can see the computer as if they're sitting at that location. This saves so much time and reduce costs for our IT staff to have to travel to the location to fix the problem.
  • NinjaRMM offers a web portal interface to monitor all devices from a single location. This saves the IT staff time from having to go before each computer to review its health & operating system updates.
Paul Li | TrustRadius Reviewer

Sophos Mobile

  • We invest and make the ROI very quickly seen, when management on any company sees what they were missing on possible data breaches.
  • As a positive impact, it allows end users to quickly catch the true meaning for "Corporate Data".
  • A negative impact, sometimes is that the end user feels as it's being followed all around, which depending on the profile, it's a must on a device with corporate data access and/or storage.
Juan Carlos Sanchez Pignalosa | TrustRadius Reviewer

Screenshots

Pricing Details

NinjaRMM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sophos Mobile

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

NinjaRMM
8.1
Sophos Mobile
5.0

Usability

NinjaRMM
8.0
Sophos Mobile

Support Rating

NinjaRMM
9.4
Sophos Mobile

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