What users are saying about
53 Ratings
59 Ratings
53 Ratings
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Score 9 out of 100
59 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Nuvi

NUVI is great for ongoing listening, especially for long-term clients. If your monitor is already set up, the platform is great in a crisis situation. If you don't have previous monitors created, it can be less helpful if something pops up out of the blue since it cannot pull in historic data. NUVI is better for more experienced social/digital team members as there is a learning curve when you first use the software.
Lauren Kelley | TrustRadius Reviewer

Cyfe

Cyfe is good for businesses that manage multiple websites, email campaigns and social media accounts for multiple clients, as it allows you to easily pull stats and visualize them all in one place. Make one account for each client and ask Cyfe to grab the metrics that are most meaningful to your campaigns, then you can share your dashboards with your clients, or like us, use Cyfe's visualizations to create aesthetically pleasing reports for clients to read.
Mitchell Terpstra | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Nuvi
Cyfe
8.3
Pixel Perfect reports
Nuvi
Cyfe
6.9
Customizable dashboards
Nuvi
Cyfe
9.0
Report Formatting Templates
Nuvi
Cyfe
8.9

Ad-hoc Reporting

Nuvi
Cyfe
8.7
Drill-down analysis
Nuvi
Cyfe
8.7
Formatting capabilities
Nuvi
Cyfe
8.2
Integration with R or other statistical packages
Nuvi
Cyfe
9.8
Report sharing and collaboration
Nuvi
Cyfe
8.3

Report Output and Scheduling

Nuvi
Cyfe
8.4
Publish to Web
Nuvi
Cyfe
9.0
Publish to PDF
Nuvi
Cyfe
7.7
Report Versioning
Nuvi
Cyfe
6.8
Report Delivery Scheduling
Nuvi
Cyfe
9.3
Delivery to Remote Servers
Nuvi
Cyfe
9.0

Data Discovery and Visualization

Nuvi
Cyfe
9.4
Pre-built visualization formats (heatmaps, scatter plots etc.)
Nuvi
Cyfe
9.8
Location Analytics / Geographic Visualization
Nuvi
Cyfe
8.6
Predictive Analytics
Nuvi
Cyfe
9.8

Access Control and Security

Nuvi
Cyfe
8.6
Multi-User Support (named login)
Nuvi
Cyfe
10.0
Role-Based Security Model
Nuvi
Cyfe
6.2
Multiple Access Permission Levels (Create, Read, Delete)
Nuvi
Cyfe
8.4
Single Sign-On (SSO)
Nuvi
Cyfe
9.6

Mobile Capabilities

Nuvi
Cyfe
9.2
Responsive Design for Web Access
Nuvi
Cyfe
9.3
Dedicated iOS Application
Nuvi
Cyfe
9.8
Dedicated Android Application
Nuvi
Cyfe
9.8
Dashboard / Report / Visualization Interactivity on Mobile
Nuvi
Cyfe
7.8

Application Program Interfaces (APIs) / Embedding

Nuvi
Cyfe
8.3
REST API
Nuvi
Cyfe
8.6
Javascript API
Nuvi
Cyfe
9.8
iFrames
Nuvi
Cyfe
9.8
Java API
Nuvi
Cyfe
9.8
Themeable User Interface (UI)
Nuvi
Cyfe
5.9
Customizable Platform (Open Source)
Nuvi
Cyfe
5.9

Pros

Nuvi

  • There are many great features that we like about NUVI. We initially purchased this tool just for listening/monitoring but have learned to do so much more with it.
  • I really enjoy the "stream" feature and love the reports that NUVI creates.
  • The dashboards for each monitor is also very easy and friendly to use.
Anonymous | TrustRadius Reviewer

Cyfe

  • Cyfe makes it easy to create a professional looking dashboards in a short amount of time. With so many built-in data sources and the intuitive nature of the interface, you can have beautiful looking charts and graphs in no time!
  • One of the best features of Cyfe is the many data sources built-in and that each dashboard is not constrained to one source. One of the drawbacks I've seen in other tools is the limited ability to pull from multiple Google Analytics profiles, multiple AdWords accounts or from both AdWords and Bing in one dashboard. Cyfe has no such limitation.
  • Google Spreadsheets - if the data you need to show is not available via an API, being able to pull from Google spreadsheets is a great solution. Once set up, you can add data whenever you need to the spreadsheet and your widgets in the Cyfe dashboard are automatically updated. Huge time saver!
Kim Towne | TrustRadius Reviewer

Cons

Nuvi

  • There are various quirks and bugs that become apparent as you use the tool more. Nothing that completely ruins the experience, but they can be nagging.
  • It didn't seem to pull in every use of some particular Instagram hashtags that we were tracking. Instagram reported a good bit more than NUVI did.
  • Better historical data (for collection and prediction). Currently it can pull from the last 30 days of Twitter data, which can give you some idea of volume moving forward, but in some cases it's a vast underestimate for the actual volume you'll get from all data sources. Also, if you're looking for previous mentions of your search terms beyond 30 days, then you're out of luck.
Anonymous | TrustRadius Reviewer

Cyfe

  • Documentation is sparse and confusing
  • Functionality is fairly basic and at times buggy
  • Third party integrations are limited and stagnant, very few have been added since we began using it
  • Widgets lack individual settings such as support for different date ranges
  • Widgets have limited customization options
Tony Huidor | TrustRadius Reviewer

Likelihood to Renew

Nuvi

Nuvi 8.5
Based on 13 answers
I have just gotten out of my contract and NUVI was very nice to extend more help to me in finding out ways the tool could be useful, but at this point, I declined as I've already spent months using it and still having difficulty. Perhaps for some other businesses or people, this is the perfect tool, just didn't work for me
Anonymous | TrustRadius Reviewer

Cyfe

Cyfe 9.4
Based on 9 answers
Since initial trial, not only am I sold, but the rest of the company is sold on Cyfe as well. We look forward to expanded partners and capabilities. Our smaller firm does not have the need for multiple users as of yet, but growth is coming and the ability to scale with Cyfe is exciting.
Anonymous | TrustRadius Reviewer

Usability

Nuvi

Nuvi 1.0
Based on 1 answer
See my previous comments
Anonymous | TrustRadius Reviewer

Cyfe

Cyfe 8.0
Based on 2 answers
It is very easy to use when creating dashboards that use widgets from existing integration partners. You can easily create attractive and functional dashboards in less than 5 minutes so the learning curve is minimal at most. Out-of-the-box capabilities are quite high for such a low priced service, so it's surprising how easy it is to use.
Tony Huidor | TrustRadius Reviewer

Support Rating

Nuvi

No score
No answers yet
No answers on this topic

Cyfe

Cyfe 10.0
Based on 2 answers
Because I had a very minor question and I was able to speak directly to the founder through LinkedIn and through email. I know that as they grow this may not always be an option but the fact that he made himself available to answer my questions said a lot about his passion for the product.
Shane Hayes | TrustRadius Reviewer

Implementation Rating

Nuvi

No score
No answers yet
No answers on this topic

Cyfe

Cyfe 10.0
Based on 2 answers
Cyfe is a 15 minutes implementation, then some time to get your data sources created. This is an easy one person job that will not result in down time or unnecessary wasted man hours.
Shane Hayes | TrustRadius Reviewer

Alternatives Considered

Nuvi

NUVI provided us with a more in-depth analysis of what we wanted to see and what we didn't know we needed to see. There is also the advantage of being able to do everything by using one product (NUVI) instead of having to using several different products to accomplish one set of tasks. It also helps that NUVI is much more engaging and appealing to look at
Ciara Dawson | TrustRadius Reviewer

Cyfe

Klipfolio probably had a lot of cool features, but it was SO user-UNfriendly that we never got to use them. We had high enough turnover in our company that people always needed Klipfolio training, and it was rarely completed to the satisfaction of trainees or trainers. It was simply too complicated for a fast-paced work environment. Even one of my regular duties (posting a screenshot of a completed task list) had to be accomplished in a roundabout, unwieldy way.
Anonymous | TrustRadius Reviewer

Return on Investment

Nuvi

  • Efficiency - Weekly reporting has dropped from a few hours to roughly 30 minutes. Audience segmentation studies have dropped from a month to two weeks.
  • ROI - NUVI is generally cheaper than most competitors. It's increased my margins.
  • Happier clients - With greater efficiency comes faster turn around times and happier clients.
Josh von Scheiner | TrustRadius Reviewer

Cyfe

  • Cyfe allows us to provide real time data to our clients
  • Cyfe allows us to provide detailed analytics to our clients showing actual results
  • Cyfe reduced our need to provide monthly "reports" to our marketing clients
  • Cyfe allows us to have better situational awareness and know what is going on throughout our multiple organizations
Shane Hayes | TrustRadius Reviewer

Screenshots

Pricing Details

Nuvi

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Nuvi Editions & Modules

Additional Pricing Details

Cyfe

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cyfe Editions & Modules

Edition
Solo$291
Pro$491
Premier$89+1
Agency$1501
  1. Monthly or Annually
Additional Pricing Details

Rating Summary

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